Hyco Zen Spa Series, Product Instruction Manual

Page: 23 / 25

12. Troubleshooting
Problem Likely Fault(s) Solution
Water and steam spitting from
the tap
This is normal but temperature
can be adjusted if desired. Water
temperature is set to 100°C.
Turn temperature down to 98°C
on PC board. See Section 5 or 6
Tank not heating and no LED
lights
Thermal cut out has tripped Reset using cut out button. See
Section 5 or 6
Tank not heating and red light
flashing
Software error Contact Hyco
Water dripping from the tap Tap fault Contact Hyco
Low flow from the cold side of
the tap
Drinking water filter needs
changing
Replace drinking water filter
cartridge. See Section 8
Low flow from the boiling side
of the tap
Scale filter needs changing Replace scale filter cartridge. See
Section 8
Low flow from the boiling side
of the tap
Scale build up in tank Descale tank. See section 10
Low flow from the tap Aerator needs cleaning Unscrew, remove and clean
aerator
Dispensed water is too hot Water temperature is set to
100°C
Turn temperature down to 98°C
on PC board. See Section 5 or 6
13. Dimensions
Height (mm) Width (mm) Depth (mm)
Zen Spa Tap 320 224 56
Tank 3L 459 182 221
Tank 6L 460 230 270
23