Hughes HX90, User Manual

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Chapter 4 • Troubleshooting
1039457-0001 Revision A
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Troubleshooting other problems
This section provides troubleshooting help for possible problems that are not
included in the preceding troubleshooting sections.
Hot cable connector
If the connector on either the transmit or receive cable feels hot, the connector may
be loose or defective. Troubleshoot this problem as follows:
1. Remove power from the satellite router by unplugging the power supply AC
power cord from the surge protector or AC outlet.
To remove power from the satellite router, always unplug the AC power cord
from the power source (power outlet, power strip, or surge protector). Do
not
remove the DC power cord from the router’s rear panel. Doing so could result in
an electrical shock or damage to the router.
2. Allow the cable connector to cool for at least 5 min.
3. Make sure the cable connector feels cool.
4. Make sure the connector is securely attached to the cable and properly aligned.
If it is cross-threaded, remove it and reattach it. The connector should be finger
tight with no play.
Note: The satellite router may operate correctly when first installed, even if the
transmit and receive cable connectors are not adequately tightened.
However, problems could develop later. Therefore, correct operation of
the router is not an indication that the cables are adequately tightened.
5. Reapply power to the router by plugging the power supply back into the surge
protector or AC outlet.
A suitable surge protector is recommended to protect the satellite router from
possible damage due to power surges.
6. Wait 5 min.
7. Check the connector to see if it is hot.
If the connector is still hot, it may be defective and should be replaced.
CAUTION
NOTICE