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Chapter 4 • Troubleshooting
46
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To determine if TCP acceleration is operational:
1. At the System Control Center, click the
System Status
link.
The System Status page appears.
Figure 30: Confirming that TCP Acceleration is operational
2. Check the
TCP Acceleration Status
field.
If the TCP Acceleration Status is
Operational
, TCP Acceleration is enabled and
working properly. Proceed to
Confirming that Web Acceleration is operational
on
page 47.
3. If the TCP Acceleration Status is
Disabled
, restart the router:
a. Go to the System Control Center home page.
b. In the Help section, click
Restart HX90.
4. If TCP Acceleration is still disabled, power cycle the router:
a. Unplug the power cord from the power source.
b.
If the router is connected to a DC power sourc
e, unplug the DC input cable
from the satellite router's power supply.
c. Wait 10 sec.
d. Plug the power cord back into the power source.
e.
If the power source is DC
, plug the input cable back into the power supply.
Do not power cycle the satellite router by unplugging the power cord from the
router’s rear panel. Doing so could result in static electricity discharge that could
shock you and/or damage the router.
5. If TCP Acceleration is still disabled, power cycle the Ethernet device according to
the device documentation.
6. If TCP Acceleration is still disabled, restart the computer.
7. Check the
TCP Acceleration Status
field again.
If TCP Acceleration is
enabled
but you still cannot access the Internet, go to
Confirming that TCP Acceleration is operational
on page 45.
If TCP Acceleration is still
disabled
, contact your service provider for assistance.
CAUTION
Summary of Contents for HX90
Page 6: ... Contents 6 1039457 0001 Revision A ...
Page 10: ... Contact information 10 1039457 0001 Revision A ...
Page 40: ...Chapter 3 LEDs 40 1039457 0001 Revision A ...
Page 84: ...Appendix B Standards compliance 84 1039457 0001 Revision A ...
Page 86: ... Acronyms and abbreviations 86 1039457 0001 Revision A ...