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Chapter 4 • Troubleshooting
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4. Attempt to access the System Control Center by completing the steps in
Satellite
router connected directly to a computer
on page 52.
5. If you cannot access the System Control Center, restart your computer.
6. Try again to access the System Control Center.
If you still
cannot
access the System Control Center, contact your service provider.
If you
can
now access the System Control Center, your Ethernet device may not be
properly configured. Refer to the documentation for your Ethernet device to
configure it properly. Be sure to re-connect the satellite router to the Ethernet device
before attempting to access the System Control Center.
Using the front panel LEDs for troubleshooting
This section explains how to use the satellite router's front panel LEDs to recognize
and troubleshoot problems.
Before proceeding, make sure the transmit and receive cables are securely
tightened.
•
Make sure each connector is properly aligned (not cross-threaded).
•
Finger tight with no connector play is adequate.
Note:
The router may operate correctly when first installed even if the transmit and
receive cable connectors are not adequately tightened. However, problems
could develop later. Therefore, correct operation of the satellite router’s is not
an indication that the cables are adequately tightened.
Power LED off and one or more LEDs flashing
If after power-up or a reset the Power LED is off and one or more of the other LEDs is
flashing, the router could have a fatal error and may have to be replaced. If
all
LEDs
are flashing, go to
All LEDs flashing
on page 54.
Note:
If the Power LED is flashing but no other LED is flashing, this does not indicate
a problem.
1. If the Power LED is off and one or more of the other LEDs is flashing, try power
cycling the router:
a. Unplug the power cord from the power source.
b.
If the router is connected to a DC power source
, unplug the DC input cable
from the satellite router’s power supply.
c. Wait 10 sec.
NOTICE
Summary of Contents for HX90
Page 6: ... Contents 6 1039457 0001 Revision A ...
Page 10: ... Contact information 10 1039457 0001 Revision A ...
Page 40: ...Chapter 3 LEDs 40 1039457 0001 Revision A ...
Page 84: ...Appendix B Standards compliance 84 1039457 0001 Revision A ...
Page 86: ... Acronyms and abbreviations 86 1039457 0001 Revision A ...