Hughes HX90, User Manual

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Chapter 4 • Troubleshooting
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d. Plug the power cord back into the power source.
e.
If the power source is DC , plug the input cable back into the power supply.
Do not power cycle the satellite router by unplugging the power cord from the
router’s rear panel. Doing so could result in static electricity discharge that could
shock you and/or damage the router.
3. If the problem persists, contact your service provider.
Using the LAN port LEDs for troubleshooting
Each LAN port on the router’s rear panel has two small LEDs (green and orange) as
illustrated in Figure 25 on page 39. This section explains how to use the LAN port
LEDs to troubleshoot a LAN port problem.
Orange LED and the front panel LAN LED are both off
If both the orange LED and the front panel LAN LED are off:
1. Check all network equipment that connects the satellite router with the
computer, including the computer’s network card, network cable(s), and switch
or hub if used.
2. If possible, replace any of these items one at a time to try to isolate the problem.
3. If the equipment seems to be OK, power cycle the satellite router:
a. Unplug the power cord from the power source.
b.
If the router is connected to a DC power source , unplug the DC input cable
from the satellite router’s power supply.
c. Wait 10 sec.
d. Plug the power cord back into the power source.
e.
If the power source is DC , plug the input cable back into the power supply.
To remove power from the satellite router, always unplug the AC power cord
from the power source (power outlet, power strip, or surge protector). Do
not
remove the DC power cord from the router’s rear panel. Doing so could result in
an electrical shock or damage to the router.
Orange LED is on but the front panel LAN LED is not
If the orange LAN port LED is on but the front panel LAN LED is not, contact your
service provider for assistance.
CAUTION
CAUTION