Hughes Network Systems HN9000, Installation Manual

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Figure 41: Activation Complete screen
When the customer clicks Finish , an Internet web page opens. Which page opens depends
on how the service is configured.
The customer can now use the satellite modem to browse the Internet.
Many automatic processes occur during the activation process. Most are transparent to the user.
Activities performed for the user by the activation agent software include:
• Check the customer’s computer to make sure it meets minimum requirements. Some issues
such as insufficient disk space will halt the activation process. In other cases, for example,
if a computer does not meet the requirements but may be marginally suitable, the customer
will be offered the choice to abort or continue.
• Install HughesNet Tools.
• Change the home page to
www.myhughesnet.com .
• Configure browser and email settings for optimal operation over the HughesNet service.
• Implement a public IP address as the configured LAN IP address if the service plan allows
it and if the customer desires.
• Perform connectivity tests. If connectivity to the agent software’s server is not available, a
16-digit SXCode is made available to the user for use in calling Hughes Customer Care.
• Configure a list of browser favorites or bookmarks.
Service activation is a complex but mostly automated process. These are only some of the
automatic processes that occur.
After activation, if you (the installer) want to use the installer laptop to access the satellite
modem’s System Control Center, enable DHCP on the installer laptop and type
www.systemcontrolcenter.com
or
192.168.0.1
on the browser, then press Enter . To use
192.168.0.1 , the satellite modem must be using a service plan with private IP addressing, and
DHCP must be enabled on the computer.
If for any reason the customer cannot download HughesNet Tools before you leave, tell the
customer to download HughesNet Tools from
www.myhughesnet.com
when the computer is
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HN9000 Satellite Modem Installation Guide
1037576-0001 Revision E
Chapter 7 Activating the HughesNet service