Hughes Network Systems HN9000, Installation Manual

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Diagnostic utilities link
Connectivity Test – Opens the Connectivity Test page, which can be used to test the connection
between the satellite modem and the satellite. If you can access the satellite, there is no problem
with your physical site connectivity between the modem (inside) and the radio assembly and
antenna (outside). See
Connectivity Test page on page 92.
Help link
View Help Topics – Opens the Help page, which includes a variety of topics such as
recommended browser and TCP/IP settings.
Restart HN9000 – Restarts the satellite modem.
myHughesNet
Go to myHughesNet provides access to the HughesNet Web Portal, which contains a variety
of useful tools, resources, and information. Access to the HughesNet portal is determined by the
service plan purchased by the customer.
From the HughesNet portal you can click the HughesNet Customer Care link to access a wide
variety of support resources. For example, you can check online usage, test satellite speed, find
troubleshooting scripts, manage passwords, access email, check your account and service plan
information, and more. The specific portal information and available features are determined by
the customer’s service plan.
Common features on System Control Center screens
Certain features are common to some or all of the System Control Center screens, as shown in
Figure 44: Common features on System Control Center screens on page 69. These features and
other common features are explained in the following sections.
HN9000 Satellite Modem Installation Guide
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System Control Center Chapter 9