Hughes Network Systems HN9000, Installation Manual, Page: 51 / 154

Commissioning and installation reference information
This reference section:
• Lists the commissioning activities and corresponding progress messages that are displayed
on the Terminal Initialization Sequence screen.
• Includes explanation of error messages you could see in the event of a problem.
• Explains the fields in the Terminal Info section, which appears on the Terminal Pointing
Info screen and on the Terminal Initialization Sequence screen.
For explanation of state codes, which appear on the installation screens (and System Control
Center screens) as
State code plus a number, see Table 17: State codes on page 88.
Commissioning activities and progress messages
All possible progress (or status) messages for each commissioning activity are shown in Table
4: Commissioning progress messages on page 35. If a status message indicates a problem, refer
to Table 7: Guidelines for installation troubleshooting on page 40.
Table 4: Commissioning progress messages
Possible error messages Progress messages
indicating normal progress
Phase (activity)
Passed
Self Test
Attempting to acquire downlink signal in microcell
{number}, retry # {number}
Downlink signal acquisition failed, retry # {number}
Acquiring
Acquired
Satellite Downlink
Signal
Final cell selection failed. (This message could mean
you are trying to install the modem in a location that
is outside the network service area. Corrective action:
Make sure you entered the correct latitude and
longitude on the Installation Parameters screen.)
Waiting for System
Information
Commissioning
Software
Downloading beginning...
Download Completed
Please wait for next broadcast
of Software in {number}
mins...
Uplink signal acquisition failed (Ack attempt #
{number})...
Attempting Probing (attempt # {number}) ...
Acquiring Signal
Acquired
Satellite Uplink
Signal
Probing failed (attempt # {number})...
Probing Failed: Downlink Signal Lost
Corrective actions:
Make sure the transmit cable is connected. (Pointing
completion verifies the receive cable connection.)
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HN9000 Satellite Modem Installation Guide
1037576-0001 Revision E
Chapter 5 Commissioning the satellite modem