Huawei FusionServer Pro G5500 Routine Maintenance Download Page 24

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Requirements for the Personnel That
Implement Troubleshooting

The personnel that implement troubleshooting should be familiar with:

• Device hardware architecture

• Indicators on both front and rear panels

• Systems running on devices

• Prerequisites for proper running of devices

• Device operation methods

• Procedures for disassembling and assembling devices and their

components

• Device upgrade procedures

• Service processes

Summary of Contents for FusionServer Pro G5500

Page 1: ...www huawei com Copyright Huawei Technologies Co Ltd 2020 FusionServer Pro G5500 Server Routine Maintenance ...

Page 2: ...Page 2 Copyright Huawei Technologies Co Ltd 2020 About This Document This document describes the routine maintenance and troubleshooting of the FusionServer Pro G5500 server ...

Page 3: ...will understand How to implement routine inspection and maintenance on the FusionServer Pro G5500 server Server fault diagnosis methods Server log collection methods Server troubleshooting methods Process and precautions for server component replacement How to obtain help to solve common problems ...

Page 4: ...Page 4 Copyright Huawei Technologies Co Ltd 2020 Contents 1 Server Routine Maintenance 1 1 Maintenance Preparations 1 2 Routine Inspection 2 Server Troubleshooting ...

Page 5: ...re resistance and voltage and to check conductivity ESD wrist strap Used to prevent ESD damage when you touch or operate devices or components ESD gloves Used to prevent ESD damage when you insert remove and hold a board or hold a precision instrument Cable tie Used to bind cables Ladder Used to install devices at heights Portable computer Used to access the management network port or service netw...

Page 6: ...for remote batch inspection and out of band log collection of the server Fusion upgrade tool Used to upgrade the server firmware intelligent baseboard management controller iBMC BIOS and configure the BIOS in batches Decompression software Used to compress and decompress files Prepare the third party decompression software yourself Office software Used to edit Word and Excel documents Prepare the ...

Page 7: ... en index ht ml choose Support Product Support IT Server and go to the corresponding server directory Maintenance Guide Describes the server structure specifications installation removal configuration parts replacement and standards compliance Each Huawei server has a maintenance guide Alarm Reference Describes the common alarms reported to the server iBMC or Hyper Management Module HMM and alarm ...

Page 8: ...tine Maintenance 1 1 Maintenance Preparations 1 2 Routine Inspection 2 Server Troubleshooting 2 1 Troubleshooting Flowchart 2 2 Fault Information Collection Methods 2 3 Fault Diagnosis and Locating 2 4 Parts Replacement Process 2 5 Typical Cases 2 6 Help seeking Channels ...

Page 9: ...tor the running status and trends of devices and networks in real time which improves the maintenance personnel s efficiency of handling emergencies Periodically maintain devices to ensure that devices run properly and that the system runs safely stably and reliably Periodically check test and clean devices and back up data This helps you find the defects such as natural aging function disabling a...

Page 10: ...nge at a time and record the change result Use the tools resources and software provided by Huawei Be aware of the latest updates of the operating system OS and applications Make a reliable backup plan Prepare spare parts onsite Once a component is faulty replace it with a new one in a timely manner Keep the latest network topology which helps rectify network faults ...

Page 11: ...nent Indicates high temperatures Warning Be careful and do not touch the component before it cools down Otherwise you may get burnt Indicates a hazard Misoperations may damage the device or cause personal injury Indicates the external grounding of the device Both ends of a ground cable are connected to different devices and the devices must be grounded by connecting to ground points This ensures p...

Page 12: ...erence 1 Operating temperature 10 C to 35 C 41 F to 95 F 2 Storage temperature 40 C to 65 C 40 F to 149 F 3 Maximum fluctuation rate 15 C h 59 F h 4 Operating humidity 8 to 90 RH non condensing 5 Storage humidity 5 to 95 RH non condensing 6 Operating altitude 3000 m 9842 ft 7 PSUs AC input 100 V to 240 V AC at 50 Hz or 60 Hz DC input 48 V DC nominal voltage 38 4 V to 57 6 V DC voltage range ...

Page 13: ...er cable layout Power cables are routed neatly and orderly but not coiled Cables are arranged in the same way as those in the existing racks 3 Service cable layout Service cables are routed neatly and orderly and arranged in the same way as those in the existing racks 4 Ground cable connection Servers are properly grounded 5 Cable labels Cable labels are properly attached The information on the la...

Page 14: ... the indicators on a server to determine the server status For description of the indicator status see the server product documentation 2 iBMC health inspection Use the onsite management network for preventive maintenance inspection PMI or connect the portable computer to the iBMC network port Log in to the iBMC WebUI and query the health status For details about the alarms see iBMC Alarm Referenc...

Page 15: ...tion Inspection Time Inspection Address Customer s Maintenance Personnel Onsite Coordinator Primary Fault Coordinator Huawei On duty Site Engineer Maintenance Hotline Enterprise China region 4008229999 Enterprise global TAC http e huawei com en service hotline Carrier China region TAC customers 400830218 800830218 02986360000 engineers and partners 8008303118 02981770177 Carrier global TAC 0298177...

Page 16: ...r indicator is steady green the system is operating properly Normal Abnormal Drive indicator on the front panel Status of the drive indicator If the indicator is steady green or blinking green the drive is operating properly If the indicator is yellow or off the drive is abnormal Normal Abnormal Indicator on the rear panel Status of the AC power indicator on the PSU If the indicator is steady gree...

Page 17: ...arms are generated for thermal management and power supply management Normal Abnormal HMM health information HMM health information query Run the ipmcget d healthevents command on the CLI to obtain the health information about the HMM For details about the alarms see HMM Alarm Reference Most alarms are converged to the iBMC Normal Abnormal Other Other parts For other hardware exceptions contact th...

Page 18: ...nagement software iBMC or HMM over the customer network and use the inspection tool to check the server health status The inspection tool has the following features Supports the GUI and CLI Supports 32 bit and 64 bit OSs Inspects one server or servers in batches Exports the inspection report Collects the server iBMC logs in batches ...

Page 19: ...orted by the tool see the user guide Other auxiliary tools such as the Excel component used to edit configuration files in batches the SSH tool used to upload tools to the Linux system console and the compression tool such as WinRAR used to decompress logs 2 Configuration Information About Servers to Be Inspected BMC IP address root user password SNMP version and port number of each server to be i...

Page 20: ...ght Huawei Technologies Co Ltd 2020 1 2 Routine Inspection Remote Inspection Log in to the remote management port iBMC of the server and perform inspection in a remote manner Inspecting devices using the WebUI or CLI ...

Page 21: ...Page 21 Copyright Huawei Technologies Co Ltd 2020 1 2 Routine Inspection Remote Inspection Inspection result ...

Page 22: ... 2020 Contents 1 Server Routine Maintenance 2 Server Troubleshooting 2 1 Troubleshooting Flowchart 2 2 Fault Information Collection Methods 2 3 Fault Diagnosis and Locating 2 4 Parts Replacement Process 2 5 Typical Cases 2 6 Help seeking Channels ...

Page 23: ...cate the root cause of the fault using fault location methods 03 Rectify the fault based on the standard operation procedure 04 Check the status or function of the device to confirm that the fault is rectified successfully 05 Perform preventive measures to prevent fault recurrence 00 A fault is detected 01 Collect information 02 Diagnose and locate the fault 03 Develop and implement the fault rect...

Page 24: ...implement troubleshooting should be familiar with Device hardware architecture Indicators on both front and rear panels Systems running on devices Prerequisites for proper running of devices Device operation methods Procedures for disassembling and assembling devices and their components Device upgrade procedures Service processes ...

Page 25: ... 2020 Contents 1 Server Routine Maintenance 2 Server Troubleshooting 2 1 Troubleshooting Flowchart 2 2 Fault Information Collection Methods 2 3 Fault Diagnosis and Locating 2 4 Parts Replacement Process 2 5 Typical Cases 2 6 Help seeking Channels ...

Page 26: ...mation including basic customer information device configuration and fault symptoms Server hardware logs collected by using the iBMC or MM used to identify server system faults Service layer logs including OS and software related logs used to analyze software problems Remarks For security sensitive countries and countries with security redline requirements pay attention to the log sending scope ...

Page 27: ...r Jerry Zhang Contact Info Phone number and email address Device Model Tecal RH2285 V2 ESN 2102310XXXXX Hardware Configuration CPU DIMM RAID and NIC models OS and Service Software Versions SUSE Linux Enterprise Server 11 SP1 64 bit or Oracle 10U2 Fault Occurrence Time YYYY MM DD HH MM SS Symptom A server automatically restarts during OS installation Action Before Fault Occurrence Changed the BIOS ...

Page 28: ...ht Huawei Technologies Co Ltd 2020 Fault Information Collection Server Hardware Logs Use uMate to collect iBMC and HMM logs uMate has the following features Provides the GUI and CLI Supports Windows and Linux systems ...

Page 29: ...e host A log package is generated as shown in the following figure Then this log package is transferred to a local PC by using WinSCP Use the vSphere Client to log in to the ESXi host Choose File Export Export System Logs click Next select a save path click Next and click Finish Collect the kernel version and files in var log for a Ubuntu or Solaris host Use an official tool to collect QLogic host...

Page 30: ... 2020 Contents 1 Server Routine Maintenance 2 Server Troubleshooting 2 1 Troubleshooting Flowchart 2 2 Fault Information Collection Methods 2 3 Fault Diagnosis and Locating 2 4 Parts Replacement Process 2 5 Typical Cases 2 6 Help seeking Channels ...

Page 31: ...ore performing any operation ensure that service data will not be lost or has been backed up Check the overall environment before checking specific components For example check the running environment and network of the device first Perform simple operations first For example remove and insert a drive before removing the drive backplane ...

Page 32: ...ies Co Ltd 2020 Fault Locating Methods Analyze collected information Use fault diagnosis tools Refer to cases Implement fault locating methods Minimum system rule Switching parts Adding or removing components Contact Huawei TAC for help ...

Page 33: ...Copyright Huawei Technologies Co Ltd 2020 Alarm Handling Reference Document Visit HUAWEI Server Information Service Platform to download the alarm reference document Clear the alarm according to the alarm help ...

Page 34: ...scribed as follows Alarm time Indicates the time when an alarm is generated for example Time Thu Apr 3 10 06 04 2009 Sensor Indicates the name of the sensor that generates an alarm for example Sensor Power Temp Event Provides details about an alarm for example Event high temperature Alarm severity Indicates the severity of an alarm for example Assertion Minor Event code Indicates the event code of...

Page 35: ... Apr 3 10 06 04 2008 Sensor Power Temp Event high temperature Assertion Minor Event Code 0X010700 The preceding information shows an original alarm identified by keywords Different network management software displays alarm information in different formats For details see the network management software documents ...

Page 36: ...a server The following describes how to rectify faults if error codes are displayed Procedure View the error code on the fault diagnosis LED Log in to the iBMC WebUI of the server and locate the alarm corresponding to the error code Rectify the fault according to troubleshooting suggestions After the fault is rectified check that the error code on the fault diagnosis LED disappears ...

Page 37: ...ogies Co Ltd 2020 Log Analysis Pay attention to the log information generated before and after the fault occurs Pay attention to the time difference between the system time and the local time Search for keywords such as Fail and Error ...

Page 38: ...hnologies Co Ltd 2020 Fault Diagnosis Expert System for x86 Servers Integrated in the BMC the fault diagnosis expert system for x86 servers simplifies log collection and expert analysis to a direct view of the handling suggestions ...

Page 39: ...s a Linux BootROM system to provide common system commands for use in offline mode Supports automatic diagnosis by providing comprehensive hardware health diagnosis and configuration verification Prints hardware configuration information Provides CPU drive and memory tests Supports RAID configuration on one or more servers Creates a boot USB flash drive for easy O M ...

Page 40: ...Page 40 Copyright Huawei Technologies Co Ltd 2020 FusionServer Tools Toolkit ...

Page 41: ...ommon faults may occur repeatedly You can search for similar fault cases to quickly locate and rectify faults For rare faults that are difficult to locate you may find solutions from the knowledge base Support Knowledge Base Server HUAWEI Server Information Self Service Platform ...

Page 42: ...yright Huawei Technologies Co Ltd 2020 Fault Locating Methods Minimum System Rule Reserve the minimum configuration for proper system running Remove all components added by the customer Add one component at a time ...

Page 43: ...er all the devices or components of the same batch have the same fault Check whether a component runs properly on other devices Check whether the same system and software run properly on other devices with the same configuration Check whether a component runs properly in other slots of the same device ...

Page 44: ...nologies Co Ltd 2020 Fault Locating Methods Adding or Removing Components Combine the minimum system rule with the method of adding components to locate faulty components Remove components one by one to locate the faulty component ...

Page 45: ...s Co Ltd 2020 Peripherals That Cannot Be Neglected During fault locating peripherals such as the keyboard video and mouse KVM are easily neglected However peripherals of poor quality can cause abnormal server running or power on failures ...

Page 46: ...Activity indicator of the 2 5 inch NVMe PCIe SSD 5 Fault indicator of the 2 5 inch NVMe PCIe SSD 6 Fault indicator of the 3 5 inch SAS SATA drive 7 Activity indicator of the 3 5 inch SAS SATA drive 8 Fault indicator of the 2 5 inch SAS SATA drive 9 Activity indicator of the 2 5 inch SAS SATA drive 1 Power button indicator 2 UID button indicator 3 Health indicator 4 Fault indicator of the 2 5 inch ...

Page 47: ...utton indicator 2 UID button indicator 3 Health indicator 4 2 5 inch SAS SATA M 2 drive activity indicator 5 2 5 inch SAS SATA M 2 drive fault indicator 6 2 5 inch SAS SATA NVMe drive fault indicator 7 2 5 inch SAS SATA NVMe drive activity indicator 1 2 5 inch SAS SATA drive activity indicator 2 2 5 inch SAS SATA drive fault indicator Indicators ...

Page 48: ...panel indicators and buttons of the GP308 1 3 5 inch drive fault indicator 2 3 5 inch drive activity indicator 1 3 5 inch SAS SATA drive activity indicator 2 3 5 inch SAS SATA drive fault indicator Front panel indicators and buttons of the GP608C Indicators ...

Page 49: ...e compute node is powered on holding down this button for 6 seconds forcibly powers off the compute node When the compute node is ready to be powered on pressing this button for less than 1 second starts the compute node UID UID button indicator Blue The UID indicator is used to locate the compute node to be operated in a chassis You can remotely control the UID indicator status off on or blinking...

Page 50: ...e drive or synchronized between drives Steady green The drive is inactive Fault indicator of the drive Yellow Off The drive is operating properly or not detected in a RAID array Blinking yellow The drive is being located or the RAID is being reconstructed Steady yellow The drive is faulty or not detected NVMe SSD activity indicator Green Off The SSD is faulty or not detected Blinking green Data is...

Page 51: ... 2020 Contents 1 Server Routine Maintenance 2 Server Troubleshooting 2 1 Troubleshooting Flowchart 2 2 Fault Information Collection Methods 2 3 Fault Diagnosis and Locating 2 4 Parts Replacement Process 2 5 Typical Cases 2 6 Help seeking Channels ...

Page 52: ...ns for Parts Replacement Common replaceable server components are as follows CPU DIMM and drive Mainboard PSU backplane and PSU RAID controller card Battery capacitor of the RAID controller card Fan module Riser card PCIe card Drive backplane SAS cable I O module GPU card ...

Page 53: ...by strictly following procedures Carefully hold components Ask the customer to stop services and power off the server when services need to be interrupted Obtain customer authorization before replacing components Determine the fault source Prepare spare parts Confirm the scope of impact Take workarounds to rectify the fault Replace the faulty components Feed back replacement result ...

Page 54: ...s for printed circuit boards PCBs and cards such as DIMMs Wear an ESD wrist strap instead of ESD gloves when replacing CPUs When replacing CPUs hold them gently When removing or installing a CPU keep it vertical to the base of the CPU and avoid horizontal movement to prevent CPU pins from being damaged If key accounts and customization are involved in mainboard replacement check whether the relate...

Page 55: ...Page 55 Copyright Huawei Technologies Co Ltd 2020 Process and Precautions for Parts Replacement Service authorization SN of the server Spare parts application Part number PN SN of the server PN ...

Page 56: ... clips When you simultaneously open the two fixing clips of the DIMM the DIMM slightly ejects from the slot Gently open the fixing clips to avoid damaging the DIMM 1 Simultaneously open the two fixing clips of the DIMM Then the DIMM slightly ejects from the slot 2 Gently remove the DIMM from the slot 3 Place the removed DIMM in an ESD bag Replacing DIMMs ...

Page 57: ...M with the DIMM slot 2 Vertically insert the DIMM into the slot along the guide rails as shown in the preceding figure 3 If there is a gap between the DIMM and the fixing clips the DIMM is not properly installed In this case open the fixing clips take out the DIMM and insert the DIMM again 4 Ensure that the DIMM is secured by the fixing clips ...

Page 58: ...the G560 Note the following when replacing a CPU Only personnel authorized by Huawei and Huawei technical support personnel are allowed to replace CPUs Do not wear gloves when replacing a CPU The gloves may catch the pins on the bottom of the CPU causing damage to the CPU ...

Page 59: ...1 Use a Phillips screwdriver to loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws Then lift the heat sink as shown in the figure on the left 2 Release the CPU lever according to steps 1 4 in the figure on the right 3 Place the removed CPU in an ESD bag ...

Page 60: ...nto the socket according to steps 1 4 in the figure on the left 2 Press the CPU lever down to secure the CPU in the socket 3 Install a heat sink Note Ensure that the bottom of the CPU faces the CPU socket and the small notch on the CPU is aligned with the projecting part on the socket Installing a heat sink Installing a CPU ...

Page 61: ... to be removed 2 Use a T20 torx screwdriver to loosen the four middle screws corresponding to 2 on the heat sink label on the heat sink See 1 in the figure on the right Then loosen the two diagonal screws corresponding to 1 on the heat sink label See 2 in figure on the right 3 Lift the heat sink and place it upside down on the desk ...

Page 62: ...ch the retain clip on the other edge See 4 in the figure on the left Lift the carrier with the CPU inside upwards in the direction of the arrow See 5 in the figure on the left 3 Bend the installation tool edge with a triangular hole to release the CPU from the installation tool See the figure on the right 4 Holding both sides of the CPU lift it upwards Place the removed CPU in an ESD bag Removing ...

Page 63: ... CPU carrier and secure it Ensure that the CPU corner marked with a triangle is in the corner of the carrier with a triangular hole 3 Bend the other edge of the CPU carrier in the direction of the arrow 4 Release the CPU carrier so that the other edge of the CPU clips into place 5 Ensure that all latches are securely closed and the carrier is on the same plane as the CPU Press down the titled corn...

Page 64: ...U surface is clean Use a tissue to clean off any residual thermal paste 2 Determine the area on the CPU that will be in contact with the heat sink and paste 0 4 ml of thermal compound on the area 3 Use a clean card to smear the thermal compound over the entire center of the CPU Pasting methods Smeared thermal compound layer ...

Page 65: ...t the CPU corner marked with a triangle is in the notched corner of the heat sink 2 Place the CPU and heat sink assembly upside down on the desk and check whether the carrier is properly attached to the heat sink If the carrier is not properly attached place the assembly into the CPU package and reassemble it Installing a CPU carrier Checking the retaining clips Installing a CPU in the G560 V5 ...

Page 66: ...onal holes of the heat sink with the retaining clips on the CPU socket and gently position the heat sink in place Keep the assembly horizontal to avoid damaging socket pins 4 Install a heat sink Tighten the two diagonal screws corresponding to 1 on the heat sink label on the heat sink See 1 in figure on the right Then tighten the two middle screws corresponding to 2 on the heat sink label See 2 in...

Page 67: ...opyright Huawei Technologies Co Ltd 2020 Removing a CPU from the G530 V5 Remove the CPU and conjoined heat sink 1 The CPU heat sink is a conjoined heat sink For details see the removing procedures of G560 V5 CPU ...

Page 68: ...yright Huawei Technologies Co Ltd 2020 Installing a CPU in the G530 V5 Install the CPU and conjoined heat sink 1 The CPU heat sink is a conjoined heat sink For details see the installing procedures of G560 V5 CPU ...

Page 69: ...or release button on the drive See 1 in the figure The ejector lever automatically ejects 4 Completely raise the drive ejector lever See 2 in the figure 5 Pull out the drive for about 3 cm 1 18 in Wait for at least 30 seconds until the drive stops operating and remove the drive from the slot CAUTION 1 You do not need to power off the server when replacing a drive 2 Ensure that the drives in a RAID...

Page 70: ... is not in the RAID array the new drive becomes idle You are advised to set the new drive as a global or dedicated hot spare disk The procedure ends If the original RAID array for example RAID 0 does not support redundancy reconfigure RAID The procedure ends If the original RAID array is redundant and has a hot spare disk the new drive becomes idle You are advised to set the new drive as a global ...

Page 71: ...tor release button on the drive See 1 in the figure The ejector lever automatically ejects 4 Completely raise the drive ejector lever See 2 in the figure 5 Pull out the drive for about 3 cm 1 18 in Wait for at least 30 seconds until the drive stops operating and remove the drive from the slot 6 Place the removed drive in an ESD bag 7 Optional Install a filler module in the drive slot if you do not...

Page 72: ...Drive Installing a Drive 1 Determine the location for installing the drive 2 Take a spare drive out of its ESD bag 3 Completely raise the ejector lever and insert the drive into the slot See 1 in the figure 4 Lower the ejector lever until it is latched See 2 in the figure ...

Page 73: ...0 Replacing the RAID Controller Cards of the G560 and G560 V5 Removing a RAID Controller Card 1 Remove the cable from the RAID controller card 2 Loosen the screws securing the RAID controller card 3 Gently remove the RAID controller card G560 G560 V5 ...

Page 74: ...Controller Card 1 Insert the RAID controller card vertically downwards into the connector on the mainboard 2 Tighten the screws to secure the RAID controller card 3 Connect the cable to the RAID controller card Replacing the RAID Controller Cards of the G560 and G560 V5 ...

Page 75: ...s Co Ltd 2020 Replacing a RAID Controller Card of the G530 V5 Removing a RAID Controller Card 1 Remove the cable from the RAID controller card 2 Loosen the screws securing the RAID controller card 3 Gently remove the RAID controller card ...

Page 76: ...RAID Controller Card of the G530 V5 Installing a RAID Controller Card 1 Insert the RAID controller card vertically downwards into the connector on the mainboard 2 Tighten the screws to secure the RAID controller card 3 Connect the cable to the RAID controller card ...

Page 77: ... screws on the GPU card using a Phillips screwdriver See 1 in the figure 4 Remove the GPU card from the slot See 2 in the figure 5 Remove the Atlas GPU card bracket from the GPU card 6 If a new GPU card is to be installed install the removed Atlas GPU card bracket and place the original GPU card in an ESD bag 7 If a new GPU card is not to be installed immediately install the removed Atlas GPU card...

Page 78: ... the GPU card with the slot and insert the GPU card into the slot See 1 in the figure 3 Tighten the two screws using a Phillips screwdriver to secure the GPU card See 2 in the figure 4 Connect the GPU card to the PCIe board using a power cable If multiple GPU cards are to be replaced connect the GPU cards to correct connectors according to the mapping shown in the figure ...

Page 79: ...the figure 4 Remove the GPU card from the slot See 2 in the figure 5 Remove the Atlas GPU card bracket from the GPU card 6 If a new GPU card is to be installed install the removed Atlas GPU card bracket and place the original GPU card in an ESD bag 7 If a new GPU card is not to be installed immediately install the removed Atlas GPU card bracket on the GP308 chassis and install a GPU card filler mo...

Page 80: ... the GPU card into the slot See 1 in the figure 3 Loosen the two screws on the GPU card using a Phillips screwdriver See 1 in the figure 4 Tighten the two screws using a Phillips screwdriver to secure the GPU card See 2 in the figure 5 Connect the GPU card to the PCIe board using a power cable If multiple GPU cards are to be replaced connect the GPU cards to correct connectors according to the map...

Page 81: ...r screws on the left and right sides of the heat sink to be removed using a Phillips screwdriver See 1 in the figure 3 Remove the heat sink 4 Loosen the four screws in the middle of the GPU card using a Phillips screwdriver See 2 in the figure Then loosen the other four screws on the GPU card See 3 in the figure 5 Remove the GPU card from the slot 6 Place the removed GPU card in an ESD bag ...

Page 82: ...sitioning hole and an elliptical positioning hole Positioning GPU card with the triangle mark on the same side with the round positioning hole gently place the GPU card in the slot in the arrow direction 3 Tighten the four screws on the edge of the GPU card in a diagonal sequence using a torque screwdriver See 1 in the figure 4 Tighten the four screws in the middle of the GPU card in a diagonal se...

Page 83: ...clean Use a tissue to clean off any residual thermal paste 2 Determine the area on the GPU card that will be in contact with the heat sink and paste 0 4 ml of thermal compound on the area 3 Use a clean blade or card to smear the thermal compound over the entire center of the GPU card The thermal compound layer is about 0 2 mm Ensure that the thermal compound is evenly and fully painted ...

Page 84: ...of the heat sink to ensure no foreign matters on it 2 Remove the white film first and then the transparent film See 1 and 2 in the figure 3 Stick the side of each thermal pad from which the transparent film is removed to the specified area on the heat sink Installing a GPU Card in the GS608 ...

Page 85: ...e the heat sink above the GPU 2 Tighten the four screws on the left and right sides of the heat sink in a diagonal sequence using a torque screwdriver See 1 in the figure Notice The torque for installing a heat sink screw is 0 4 N m If the torque exceeds 0 4 N m the GPU screw thread slips Installing a GPU Card in the GS608 ...

Page 86: ... 2020 Contents 1 Server Routine Maintenance 2 Server Troubleshooting 2 1 Troubleshooting Flowchart 2 2 Fault Information Collection Methods 2 3 Fault Diagnosis and Locating 2 4 Parts Replacement Process 2 5 Typical Cases 2 6 Help seeking Channels ...

Page 87: ...mal or faulty This alarm is generated by the following sensors DISK N N indicates a drive number DISKN Inner N indicates the number of a built in drive Alarm Attributes Impact on the System Data on the faulty drive is inaccessible and the system cannot operate properly Possible Causes The drive is faulty or not detected Alarm ID Alarm Severity Automatically Cleared or Not 0D01FFFF Major Yes ...

Page 88: ... 2020 Contents 1 Server Routine Maintenance 2 Server Troubleshooting 2 1 Troubleshooting Flowchart 2 2 Fault Information Collection Methods 2 3 Fault Diagnosis and Locating 2 4 Parts Replacement Process 2 5 Typical Cases 2 6 Help seeking Channels ...

Page 89: ...partners 8008303118 02981770177 Carrier global TAC 02981770999 2 Enterprise service website Product documentation http support huawei com enterprise productsupport lang en pi d 9856522 idAbsPath 7919749 9856522 Server Maintenance Manual http support huawei com enterprise en doc EDOC1000041338 idPath 7919749 9856522 21431182 22892966 21941608 3 Server Product Memory Configuration Assistant http sup...

Page 90: ...020 Summary Server routine inspection and maintenance Server fault diagnosis methods Server log collection methods Server troubleshooting methods Process and precautions for server parts replacement Help seeking channels for common server problems ...

Page 91: ...Page 91 Copyright Huawei Technologies Co Ltd 2020 Questions 1 How to install the power cable for the GPU card ...

Page 92: ...awei Technologies Co Ltd 2020 Recommended Learning Resources Huawei Learning Website http support huawei com learning en newindex html Huawei Support Knowledge Base http support huawei com enterprise servicecenter lang zh ...

Page 93: ...www huawei com Thank you ...

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