Resetting HTC One SV (Hard reset)
If HTC One SV has a persistent problem that cannot be solved, you can perform a
factory reset (also called a hard reset or master reset). A factory reset reverts the
phone back to its initial state — the state before you turned on the phone for the first
time.
The following will be removed from the phone when you do a factory reset:
§
Your Google Account
§
All accounts you've added in
Settings
>
Accounts & sync
and the data
associated with these accounts
§
Personal data that you've created or synced to the phone such as your profile,
contacts, messages, email, calendar events, and more
§
System and application data and settings
§
Downloaded apps
Files such as your music, photos, videos, and documents will also be deleted if you
select the
Erase all data
option.
Be sure to back up any data and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including
personal information.
Performing a factory reset from settings
1.
Go to Settings, and then tap
Backup & reset
.
2.
Tap
Reset phone
.
3.
If you also want to delete media and other data on HTC One SV, select
Erase all
data
.
To delete media and other data on your storage card, tap
Erase SD card
.
4.
Tap
OK
.
Performing a factory reset using hardware buttons
If you can’t turn HTC One SV on or access settings, you can still perform a factory
reset by using the hardware buttons on HTC One SV.
The
Fast boot
option in
Settings
>
Power
must not be selected.
1.
Remove the battery, wait for a few seconds, then reinsert the battery.
2.
Press and hold the VOLUME DOWN button, and then press and hold the
POWER button.
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Sync, backup, and reset
Summary of Contents for One SV
Page 1: ...Your HTC One SV User guide...
