HPE ProLiant SL270s Gen8, User Manual

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Software and configuration utilities 84
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VCA compares installed software versions on the node with updates available in the VCRM
managed repository. Administrators configure VCA to point to a repository managed by VCRM.
For more information about version control tools, see the Systems Insight Manager User Guide, the
Version Control Agent User Guide , and the Version Control Repository Manager User Guide on the
Hewlett Packard Enterprise website ( http://www.hpe.com/info/enterprise/docs ).
1.
Select HP Insight Management from the available options in Products and Solutions.
2.
Select HP Version Control from the available options in Insight Management.
3.
Download the latest document.
Operating systems and virtualization software support for
ProLiant servers
For information about specific versions of a supported operating system, see the Hewlett Packard
Enterprise website ( http://www.hpe.com/info/ossupport ).
HPE Technology Service Portfolio
HPE Technology Services offers a targeted set of consultancy, deployment, and service solutions to meet
the support needs of most business and IT environments.
Foundation Care services
—Delivers scalable hardware and software support packages for ProLiant
server and industry-standard software. You can choose the type and level of service that is most suitable
for your business needs.
HPE Collaborative Support —With a single call, Hewlett Packard Enterprise addresses initial hardware
and software support needs and helps to quickly identify if a problem is related to hardware or software. If
the problem is related to hardware, Hewlett Packard Enterprise resolves the problem according to service
level commitments. If the reported incident is related to a Hewlett Packard Enterprise software product or
a supported third-party software product and cannot be resolved by applying known fixes, Hewlett
Packard Enterprise contacts the third-party vendor and creates a problem incident on your behalf.
HPE Proactive Care —For customers running business critical environments where downtime is not an
option, HPE Proactive Care helps to deliver high levels of availability. Key to these service options is the
delivery of proactive service management tools to help you avoid the causes of downtime. If a problem
arises, then Hewlett Packard Enterprise offers advanced technical response from critical system support
specialists for problem identification and resolution.
Hewlett Packard Enterprise Support Center —For all service options, the Hewlett Packard Enterprise
Support Center delivers the information, tools, and experts required to support Hewlett Packard
Enterprise business products.
HPE Insight Remote Support —Provides 24x7 secure remote monitoring, diagnosis, and problem
resolution.
For more information, see one of the following websites:
•
ProLiant Server Services website ( http://www.hpe.com/services/proliant )
•
BladeSystem Services website ( http://www.hpe.com/services/bladesystem )
Change control and proactive notification
Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to
60 days in advance of upcoming hardware and software changes on Hewlett Packard Enterprise
commercial products.
For more information, refer to the Hewlett Packard Enterprise website (
http://www.hpe.com/info/pcn ).