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Using HP ProtectTools Security Manager (select models

only)

HP ProtectTools Security Manager software is preinstalled on select computer models. This software
can be accessed through Windows Control Panel. It provides security features that help protect against
unauthorized access to the computer, networks, and critical data. For more information, refer to the HP
ProtectTools online Help.

132 Chapter 10   Security

Summary of Contents for XT905UT

Page 1: ...HP EliteBook User Guide ...

Page 2: ...emark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Ed...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ... modem and local area network Using wireless devices select models only 15 Identifying wireless and network icons 16 Using the wireless controls 16 Using the wireless button 16 Using Wireless Assistant software select models only 17 Using HP Connection Manager select models only 17 Using operating system controls 17 Using a WLAN 18 Setting up a WLAN 18 Protecting your WLAN 18 Connecting to a WLAN ...

Page 6: ...einstalled communication software 32 Connecting to a local area network LAN 33 3 Pointing devices and keyboard Using pointing devices 34 Setting pointing device preferences 34 Using the TouchPad 34 Using the pointing stick 34 Connecting an external mouse 34 Using the keyboard 34 Using hotkeys 34 Displaying system information 35 Initiating Standby 36 Switching the screen image 37 Viewing battery ch...

Page 7: ...discs 53 DVD R discs 53 DVD RW discs 53 LightScribe DVD R discs 53 Blu ray Discs BDs 53 Playing a CD DVD or BD 54 Configuring AutoPlay 55 Changing DVD region settings 55 Observing the copyright warning 55 Copying a CD DVD or BD 55 Creating burning a CD DVD or BD 56 Removing an optical disc CD DVD or BD 56 Troubleshooting 57 The optical disc tray does not open for removal of a CD DVD or BD 57 The c...

Page 8: ...ng or removing the battery 72 Charging a battery 73 Maximizing battery discharge time 74 Managing low battery levels 74 Identifying low battery levels 74 Resolving a low battery level 76 Resolving a low battery level when external power is available 76 Resolving a low battery level when a charged battery is available 76 Resolving a low battery level when no power source is available 76 Resolving a...

Page 9: ...d removing a USB device 96 Using USB legacy support 97 Using a 1394 device 98 Connecting a 1394 device 98 Stopping and removing a 1394 device 98 Using an eSATA device 99 Connecting an eSATA device 99 Stopping and removing an eSATA device 99 Using external drives 100 Using optional external devices 100 Using the docking connector 101 8 External media cards Using Media Card Reader cards 102 Insertin...

Page 10: ...oving DriveLock protection 125 Using Computer Setup Auto DriveLock 125 Entering an Automatic DriveLock password 125 Removing Automatic DriveLock protection 126 Using Computer Setup security features 127 Securing system devices 127 Viewing Computer Setup System Information 127 Using Computer Setup System IDs 128 Using antivirus software 129 Using firewall software 130 Installing critical updates 13...

Page 11: ...w boot order in Computer Setup 155 Dynamically choosing a boot device using the F9 prompt 155 Setting a MultiBoot Express prompt 156 Entering MultiBoot Express preferences 156 15 Management and printing Using Client Management Solutions 157 Configuring and deploying a software image 157 Managing and updating software 158 HP Client Manager for Altiris select models only 158 HP CCM Client Configurat...

Page 12: ...xii ...

Page 13: ...t View system information 3 Select Hardware tab Device Manager You can also add hardware or modify device configurations using Device Manager Top components Pointing devices Component Description 1 Pointing stick Moves the pointer and selects or activates items on the screen 2 Center pointing stick button Functions like the center button on an external mouse Identifying hardware 1 ...

Page 14: ... Functions like the center button on an external mouse 7 Left TouchPad button Functions like the left button on an external mouse 8 TouchPad Moves the pointer and selects or activates items on the screen 9 Left pointing stick button Functions like the left button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Control Panel Prin...

Page 15: ... a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light Blinking tur...

Page 16: ...ume 13 Calculator light On The Windows calculator function is on Blinking The Windows calculator is in use The two power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed The two wireless lights display the same information The light on the wirele...

Page 17: ...on When the computer is off press the button to open HP QuickLook When the computer is on press the button to open Software Setup NOTE If Software Setup is not available the default Web browser opens 3 QuickWeb button When the computer is off press the button to open HP QuickWeb When the computer is on press the button to open the default Web browser 4 Wireless button Turns the wireless feature on...

Page 18: ...h a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Front components 6 Chapter 1 Features ...

Page 19: ...is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light Blinking turquoise The hard drive or optical drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive 5 Speakers 2 Pr...

Page 20: ...deterrent but it may not prevent the computer from being mishandled or stolen Left side components Component Description 1 USB ports 3 Connect optional USB devices 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Displa...

Page 21: ...nected to the headphone jack the computer speakers are disabled 8 ExpressCard slot Supports optional ExpressCards Rear components The vent enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Component Description 1 External monitor...

Page 22: ...tional accessory battery 6 Memory module compartment Contains two expansion memory module slots 7 Hard drive bay Holds the hard drive 8 Bluetooth compartment Contains a Bluetooth device 9 Wireless module compartment Contains an HP Mobile Broadband Module NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governme...

Page 23: ...board light Illuminates the keyboard in low light conditions when the keyboard light button is pressed 6 Keyboard light button Turns on the keyboard light 7 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment Wireless antennas select models only The antennas send and receive signals from one or more wireless devices These antennas ...

Page 24: ...ea networks WLAN The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Additional hardware components 12 ...

Page 25: ...duct number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Model description 4 This is the number you use to locate documents drivers and support for your notebook Warranty period 5 Describes the duration of the warranty period for this computer Have this informatio...

Page 26: ...ification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed to the bottom of the computer SIM subscriber identity module label select models only Provides the ICCID Integrated Circuit Card Identifier of your SIM This label is located inside the battery bay HP Mobile Broadband Module serial number label sele...

Page 27: ...ch as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards 802 11b the first popular standard supports data rates of up to 11 Mbps and op...

Page 28: ...red to in this guide as the wireless button Wireless Assistant software select models only HP Connection Manager software select models only Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless l...

Page 29: ...tification area 2 Click the Help button Using HP Connection Manager select models only You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer select models only To start Connection Manager click the Connection Manager icon in the notification area at the far right of the taskbar or Select Start All Programs HP HP Connection Manager For more deta...

Page 30: ...et service purchased from an Internet service provider ISP A wireless router purchased separately 2 The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN refer to the info...

Page 31: ...r WLAN Find the solution that works best for your network security Wired Equivalent Privacy WEP is a wireless security protocol that uses a WEP key to encode or encrypt all network data before it is transmitted Usually you can allow the network to assign the WEP key Alternatively you can set up your own key generate a different key or choose other advanced options Without the correct key others wi...

Page 32: ...on area at the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources Information from your ...

Page 33: ...twork operators require the use of a subscriber identity module SIM A SIM contains basic information about you such as a PIN as well as network information Some computers include a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately f...

Page 34: ... To remove a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 2 Close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the bat...

Page 35: ...ess in on the SIM 1 and then remove it from the slot 2 8 Replace the battery 9 Reconnect external power 10 Reconnect external devices 11 Turn on the computer Using HP Mobile Broadband select models only 23 ...

Page 36: ... and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetoo...

Page 37: ... problem be sure that device drivers are installed for all wireless devices Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use Cannot create a WLAN connection If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer 1 Select Start My Computer 2 Right click in the ...

Page 38: ...for your computer follow these steps 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the search box 4 Press enter and then follow the on screen instructions NOTE If the WLAN device you are using was purchased separately consult the manufacturer s Web site ...

Page 39: ...ion to a WLAN minimize interference from other devices as follows Move your computer closer to the wireless router or access point Temporarily disconnect wireless devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Select Control Panel...

Page 40: ...disconnect the modem cable if you accidentally connect it to a digital line If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end 2 of the cable toward the computer Connecting a modem cable WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the ...

Page 41: ...lephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the country specific modem cable adapter 2 3 Plug the country specific modem cable adapter 3 into the telephone wall jack Selecting a location setting Viewing the current location selection To view the current location setting for the modem follow these steps 1 Select Start Cont...

Page 42: ... correct country selection is not made To add a location setting for the modem follow these steps 1 Select Start Control Panel Network and Internet Connections 2 In the left side panel click Phone and Modem Options 3 Click the Dialing Rules tab 4 Click New The New Location window is displayed 5 In the Location name box type a name such as home or work for the new location setting 6 Select a countr...

Page 43: ...es Clicks indicate that the telephone line supports pulse dialing Tones indicate that the telephone line supports tone dialing To change the dialing mode in your current modem location setting follow these steps 1 Select Start Control Panel Network and Internet Connections 2 In the left side panel click Phone and Modem Options 3 Click the Dialing Rules tab 4 Select your modem location setting 5 Cl...

Page 44: ...installed communication software To use preinstalled modem software for terminal emulation and data transfer 1 Select Start All Programs Accessories Communications 2 Click a fax or terminal emulation program or Internet connection wizard 32 Chapter 2 Wireless modem and local area network ...

Page 45: ...TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect the network cable 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Connecting to a lo...

Page 46: ...TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse Connecting an external mouse You ...

Page 47: ... the second key of the hotkey command or Press and hold down the fn key briefly press the second key of the hotkey command and then release both keys at the same time Displaying system information Press fn esc to display information about system hardware components and the system BIOS version number In the Windows fn esc display the version of the system BIOS basic input output system is displayed...

Page 48: ...level occurs while the computer is in Standby the computer initiates Hibernation and the information stored in memory is saved to the hard drive The factory setting for critical battery action is Hibernate but this setting can be changed in advanced power settings To exit Standby briefly press the power button The function of the fn f3 hotkey can be changed For example you can set the fn f3 hotkey...

Page 49: ...o standard The fn f4 hotkey can also alternate images among other devices receiving video information from the computer The following video transmission types with examples of devices that use them are supported by the fn f4 hotkey LCD computer display External VGA most external monitors HDMI televisions camcorders DVD players VCRs and video capture cards with HDMI ports Composite video television...

Page 50: ...mation Press fn f8 to display charge information for all installed batteries The display indicates which batteries are charging and reports the amount of charge remaining in each battery 38 Chapter 3 Pointing devices and keyboard ...

Page 51: ...ase the brightness level incrementally Increasing screen brightness Press fn f10 to increase screen brightness Hold down the hotkey to increase the brightness level incrementally Activating the ambient light sensor Press fn f11 to activate and deactivate the ambient light sensor Using the keyboard 39 ...

Page 52: ...nch Buttons NOTE Button functions vary depending on the software installed on your computer Component Description 1 QuickLook button When the computer is powered off pressing the QuickLook button will launch HP QuickLook When the computer is powered on pressing the QuickLook button will launch Software Setup If Software Setup is not available the default e mail client will be launched 2 QuickWeb b...

Page 53: ...nd Other Hardware Quick Launch Buttons Double click the HP Quick Launch Buttons icon in the notification area at the far right of the taskbar Right click the HP Quick Launch Buttons icon in the notification area and click Adjust HP Quick Launch Buttons Properties NOTE On some models an icon is displayed on the desktop Opening the Quick Launch Buttons control panel 41 ...

Page 54: ... can press the QuickLook button on the computer to view this information without waiting for the operating system to restart Use QuickLook to manage contact information calendar events e mail information and tasks without restarting your computer For more information about setting up and using QuickLook refer to the QuickLook software Help 42 Chapter 3 Pointing devices and keyboard ...

Page 55: ...ds function differently according to whether num lock is on or off Num lock is turned off at the factory For example When num lock is on most keypad keys type numbers When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned of...

Page 56: ... or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys ...

Page 57: ... Preinstalled multimedia software that allows you to play and manage your music movies and pictures Hotkeys that provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed The following sections explain how to identify and use the multimedia components included with your computer Adjusting the volume You can adjust the volume using the following control...

Page 58: ...he Volume icon is not displayed in the notification area follow these steps to add it a Select Start Control Panel Sounds Speech and Audio Devices Sounds and Audio Devices Volume tab b Select the Place volume icon in the taskbar check box c Click Apply Program volume control Volume can also be adjusted within some programs Multimedia software The computer includes preinstalled multimedia software ...

Page 59: ...mation about using software included with the computer refer to the software manufacturer s instructions that may be provided on disc as online Help files or on the software manufacturer s Web site Accessing your preinstalled multimedia software To access your preinstalled multimedia software Select Start All Programs and then open the multimedia program you want to use NOTE Some programs may be l...

Page 60: ...connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure to install any drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio functions To check the system sound on your computer follow...

Page 61: ... microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer right click the Sound icon on the taskbar or select Start Control Panel Sounds Speech and Audio Devices Sounds and Audio Devices Audio 49 ...

Page 62: ...display device such as an external monitor or a projector to the computer To connect a display device connect the device cable to the external monitor port NOTE If a properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display and the device Using the DisplayPo...

Page 63: ...ing the DreamColor display select models only Computer models with the HP DreamColor display include the preinstalled HP Mobile Display Assistant software You can use this program to adjust display color settings such as preset color space white point color temperature and luminance brightness To access Mobile Display Assistant click the Mobile Display Assistant icon in the notification area at th...

Page 64: ...le Optical drive type Write to CD RW Write to DVD RW R Write to DVD R DL Write label to LightScribe CD or DVD RW R Write to BD R RE DVD ROM Drive No No No No No DVD R SuperMulti DL LightScribe Drive Yes Yes Yes Yes No Blu ray ROM DVD R SuperMulti DL Drive Yes Yes Yes No No Blu ray R RE DVD RW SuperMulti DL Drive Yes Yes Yes No Yes Double layer discs can store more data than single layer discs Howe...

Page 65: ...ocuments and project files Transporting work files Making weekly backups of hard drive files Updating photos video audio and data continuously DVD R discs Use blank DVD R discs to permanently store large amounts of information After data is recorded it cannot be erased or written over DVD RW discs Use DVD RW discs if you want to be able to erase or write over data that you saved earlier This type ...

Page 66: ...ll systems is not guaranteed Playing a CD DVD or BD 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently p...

Page 67: ...ing system 1 Select Start My Computer 2 Right click in the window and select Properties Hardware tab Device Manager 3 Click the plus sign next to DVD CD ROM drives right click the DVD drive for which you want to change region settings and then click Properties 4 Make the desired changes on the DVD Region tab 5 Click OK Observing the copyright warning It is a criminal offense under applicable copyr...

Page 68: ...ly do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DVD follow these steps 1...

Page 69: ...e it 3 Close the disc tray and place the disc in a protective case Troubleshooting The following sections describe several common issues and resolutions The optical disc tray does not open for removal of a CD DVD or BD 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the disc tray is released and then pull out the ...

Page 70: ...ected verify that the optical drive is listed in the Device Manager utility 1 Remove any discs from the optical drive 2 Select Start My Computer 3 Right click in the window and select Properties Hardware tab and then click Device Manager 4 In the Device Manager window click the plus sign next to DVD CD ROM drives unless a minus sign is already showing Look for an optical drive listing If the drive...

Page 71: ...esources and results in better playback performance Change desktop color properties Because the human eye cannot easily tell the difference between colors beyond 16 bits you should not notice any loss of color while watching a movie if you lower system color properties to 16 bit color as follows 1 Right click anywhere on the desktop except on an icon and then select Properties Settings 2 Set Color...

Page 72: ... it stops before completion Be sure that all other programs are closed Turn off Standby and Hibernation Be sure that you are using the right kind of disc for your drive See your user guides for more information about disc types Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive be...

Page 73: ...cally check for and install updates for your hardware drivers as well as for the Windows operating system and other Microsoft products To use Microsoft Update 1 Open your Internet browser go to http www microsoft com and click Security Updates 2 Click Microsoft Update to get the latest updates for your computer operating system programs and hardware 3 Follow the on screen instructions to install M...

Page 74: ...network firewalls NOTE If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings of other intrusion detection systems For addi...

Page 75: ...ld otherwise be obscured by blooming or silhouetting NightMode Compensates for low light conditions Zoom select models only Adjusts the zoom percentage for taking photos or recording videos Horizontal or vertical Rotates the image horizontally or vertically 50Hz or 60Hz Adjusts the shutter speed to achieve a video recording that does not flicker Customizable preset profiles for multiple lighting c...

Page 76: ...card 180 degrees with the text facing the webcam 4 Slowly lower the display 1 until the webcam light 2 blinks and you hear a sound which indicates that the webcam is now in focus The webcam turns on and the scanning process starts immediately You will hear a camera shutter sound when the image is captured and the information from the card is filled in the fields automatically 64 Chapter 4 Multimed...

Page 77: ... this step for additional business cards NOTE Do not move or raise the display until you have finished capturing all of the business cards 6 When you have finished capturing one or more business card images remove the business card from the slot and raise the display 7 Review the data captured by Business Card Reader to be sure that it is complete For more information on using the Business Card Re...

Page 78: ...by or Hibernation while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in Standby or in Hibernation NOTE When HP 3D DriveGuard has parked a drive the computer will not initiate Standby or Hibernation and the display will be turned off Initiating and exiting Standby The sy...

Page 79: ...own arrow b Select Hibernate from the list c Click OK To exit Hibernation Briefly press the power button The power lights turn on and your work returns to the screen where you stopped working NOTE If you have set a password to be required when the computer exits Hibernation you must enter your Windows password before your work will return to the screen Using the Power Meter The Power Meter is loca...

Page 80: ...mes can help you conserve power and maximize computer performance The following power schemes are available Portable Laptop recommended Home Office Desk Presentation Always On Minimal Power Management Max Battery You can change the settings of these power plans through Power Options Viewing the current scheme Click the Power Meter icon in the notification area at the far right of the taskbar or Se...

Page 81: ... as needed 4 Click OK Setting password protection upon exiting Standby To set the computer to prompt for a password when the computer exits Standby follow these steps 1 Right click the Power Meter icon in the notification area and then click Adjust Power Properties 2 Click the Advanced tab 3 Select the Prompt for password when computer resumes from standby check box 4 Click Apply Setting power opt...

Page 82: ... appearance When you disconnect external AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press the fn f10 hotkey or reconnect the AC adapter Connecting the AC adapter WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into an AC o...

Page 83: ...nding on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement batter...

Page 84: ...as the number of minutes of charge remaining The percentage indicates the approximate amount of charge remaining in the battery The time indicates the approximate running time remaining on the battery if the battery continues to provide power at the current level For example the time remaining will decrease when a DVD is playing and will increase when a DVD stops playing When a battery is charging...

Page 85: ...ith the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 Charging a battery WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter an optional power adapter an optional expansion product or an optional docking device Using battery...

Page 86: ...battery has reached a low battery level or critical battery level and is not charging Off The battery is fully charged in use or not installed Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually shortens as the battery storage capacity naturally degrades Tips for maximizing battery discharge time ...

Page 87: ...Hibernation is enabled and the computer is on or in Standby the computer initiates Hibernation If Hibernation is disabled and the computer is on or in Standby the computer remains briefly in Standby and then shuts down and loses any unsaved information Using battery power 75 ...

Page 88: ...Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by briefly pressing the power button Calibrating a battery Calibrate a battery under the following conditions When batt...

Page 89: ...tery The computer must remain on while the battery is being discharged The battery can discharge whether or not you are using the computer but the battery will discharge faster while you are using it If you plan to leave the computer unattended during the discharge save your information before beginning the discharge procedure If you use the computer occasionally during the discharge procedure and...

Page 90: ... low power use settings through Power Options in Windows Control Panel Turn off wireless and local area network LAN connections and exit modem applications when you are not using them Disconnect external devices that are not plugged into an external power source when you are not using them Stop disable or remove any external media cards that you are not using Use the fn f9 and fn f10 hotkeys to ad...

Page 91: ...on the power management settings programs running on the computer display brightness external devices connected to the computer and other factors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition A message refers you to the HP Web site for more information about ordering a replacement b...

Page 92: ...port Shutting down the computer CAUTION Unsaved information will be lost when the computer is shut down The Shut Down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external...

Page 93: ...n procedures try the following emergency procedures in the sequence provided Press ctrl alt delete Then click Shut Down Turn Off Press and hold the power button for at least 5 seconds Disconnect the computer from external power and remove the battery Shutting down the computer 81 ...

Page 94: ...ving parts an SSD does not generate as much heat as a hard drive To view the drives installed on the computer select Start My Computer Handling drives Drives are fragile computer components that must be handled with care Refer to the following cautions before handling drives Additional cautions are included with the procedures to which they apply 82 Chapter 6 Drives ...

Page 95: ... Do not type on the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remo...

Page 96: ...recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Under Volume click the listing for the hard drive usually listed as C and then click Defragment For additional information...

Page 97: ...r the hard drive icon If the software is disabled a red X is superimposed over the hard drive icon If the drives are parked a yellow moon is superimposed over the hard drive icon If HP 3D DriveGuard has parked the drive the computer will behave in the following ways The computer will not shut down The computer will not initiate Standby or Hibernation except as described in the following Note NOTE ...

Page 98: ... these steps 1 Double click the icon in the notification area at the far right of the taskbar or Right click the icon in the notification area and then select Settings 2 Click the appropriate button to change settings 3 Click OK 86 Chapter 6 Drives ...

Page 99: ...t down the computer through the operating system To remove a hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the hard drive bay toward you 6 Remove the battery from the computer 7 Loosen the hard drive cove...

Page 100: ...rive 1 Insert the hard drive into the hard drive bay 1 2 Pull the hard drive tab 2 to the left to connect the hard drive 3 Tighten the hard drive screw 3 4 Align the tabs 1 on the hard drive cover with the notches on the computer 5 Replace the cover 2 88 Chapter 6 Drives ...

Page 101: ...he hard drive cover screws 3 7 Replace the battery 8 Turn the computer right side up and then reconnect external power and external devices 9 Turn on the computer Replacing the hard drive in the hard drive bay 89 ...

Page 102: ...nation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove a hard drive from the upgrade bay 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the upgrade...

Page 103: ...9 Using a flat bladed screwdriver gently push the tab to release the hard drive 2 10 Remove the hard drive from the upgrade bay Replacing a drive in the upgrade bay 91 ...

Page 104: ...To install a hard drive in the upgrade bay 1 Insert the hard drive into the upgrade bay 2 Tighten the upgrade bay screw 92 Chapter 6 Drives ...

Page 105: ...ter is on in Standby or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove an optical drive from the upgrade bay 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices connected to the computer 4 Unplu...

Page 106: ...8 Using a flat bladed screwdriver gently push the tab to release the optical drive 2 9 Remove the optical drive from the upgrade bay 94 Chapter 6 Drives ...

Page 107: ...Insert the optical drive into the upgrade bay 2 Tighten the upgrade bay screw 3 Replace the battery 4 Turn the computer right side up and then reconnect external power and external devices 5 Turn on the computer Replacing a drive in the upgrade bay 95 ...

Page 108: ...nd USB 3 0 devices A USB hub provides additional USB ports that can be used with the computer Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear a sound when the device has been detected NOTE The first time you connect a USB device a...

Page 109: ...m or utility Starting or restarting from an optional external MultiBay or an optional USB bootable device To disable or reenable USB legacy support in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter the BIOS Setup 3 Use a pointing device or the a...

Page 110: ...evice to the computer connect the 1394 cable for the device to the 1394 port You will hear a sound when the device has been detected Stopping and removing a 1394 device CAUTION To prevent loss of information or an unresponsive system stop the 1394 device before removing it CAUTION To prevent damage to a 1394 connector do not pull on the cable to remove the 1394 device 1 Double click the Safely Rem...

Page 111: ...mputer connect the eSATA cable for the device to the eSATA port You will hear a sound when the device has been detected Stopping and removing an eSATA device CAUTION To prevent loss of information or an unresponsive system stop the eSATA device before removing it CAUTION To prevent damage to an eSATA connector do not pull on the cable to remove the eSATA device 1 Double click the Safely Remove Har...

Page 112: ...h computer port to use refer to the manufacturer s instructions To connect an external device to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 If you are connecting a powered device plug the device power cord into a grounded AC outlet...

Page 113: ... connector The docking connector connects the computer to an optional docking device An optional docking device provides additional ports and connectors that can be used with the computer Using the docking connector 101 ...

Page 114: ...y Stick Pro MSP MultiMediaCard MMC Secure Digital Input Output SD I O Secure Digital SD Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M Inserting a digital card CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the SD Card Reader CAUTION To prevent damage to the digital card connectors use minimal force to insert a ...

Page 115: ...n and close all programs associated with the digital card NOTE To stop a data transfer click Cancel in the operating system Copying window 2 Stop the digital card a Double click the Safely Remove Hardware icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware icon click the Show Hidden Icons icon or in the notification area b Click the name of the ...

Page 116: ...m Do not install other software such as card services socket services or enablers supplied by the ExpressCard manufacturer Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To prevent damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when a...

Page 117: ...t loss of data or an unresponsive system stop an ExpressCard before removing it 1 Save your information and close all programs associated with the ExpressCard NOTE To stop a data transfer click Cancel in the operating system Copying window 2 Stop the ExpressCard a Double click the Safely Remove Hardware icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove...

Page 118: ... cards are used with the smart card reader select models only A PIN is needed to gain access to the contents of the microchip For more information about smart card security features refer to Help and Support NOTE Your computer may look slightly different from the illustrations in this chapter Inserting a smart card To insert a smart card 1 Holding the smart card label side up gently slide the card...

Page 119: ... Grasp the edge of the smart card and pull it out of the smart card reader Using Smart Cards select models only 107 ...

Page 120: ...e to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure touch a grounded metal o...

Page 121: ...r on by pressing the power button Then shut down the computer through the operating system 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove all batteries from the computer 7 Loosen the memory module compartment cover screws 1 8 Lift the memory module compartment cover 2 away from the co...

Page 122: ... module after removal place it in an electrostatic safe container NOTE Depending on the memory configuration of your computer the left DIMM connector may not be populated 10 Insert a memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components ...

Page 123: ...eft DIMM connector may not be populated 11 Align the tabs 1 on the memory module compartment cover with the notches on the computer 12 Close the cover 2 13 Tighten the memory module compartment cover screws 3 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer Adding or replacing a memory module in the expansion m...

Page 124: ...omputer on by pressing the power button Then shut down the computer through the operating system 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove all batteries from the computer 7 Loosen the 3 keyboard access screws 8 Turn the computer over and open it 9 Slide the 4 keyboard release lat...

Page 125: ...age to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container NOTE Depending on the memory configuration of your computer the bottom DIMM connector may not be popula...

Page 126: ... of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place NOTE Depending on the memory configuration of your computer the bottom DIMM connector may not be populated 13 Replace the keyboard 1 14 Slide the ...

Page 127: ...yboard access screws 18 Replace the battery 19 Turn the computer right side up and then reconnect external power and external devices 20 Turn on the computer Upgrading a memory module in the primary memory module slot 115 ...

Page 128: ...that the amount of free space on the hard drive is larger than the space required by the Hibernation file To display the amount of free space on the primary hard drive 1 Select Start My Computer 2 Right click the primary hard drive listing and then click Properties To display the amount of hard drive space required by the Hibernation file select Start Control Panel Performance and Maintenance Powe...

Page 129: ...eferred to hereafter as Computer Setup To protect against Use this security feature Unauthorized use of the computer HP ProtectTools Security Manager in combination with a password smart card and or fingerprint reader Unauthorized access to Computer Setup f10 BIOS administrator password in Computer Setup Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup Unaut...

Page 130: ... for a Computer Setup feature and for a Windows security feature You can also use the same password for more than one Computer Setup feature Use the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file on the computer The foll...

Page 131: ...n settings and system identification information in Computer Setup After this password is set it must be entered to access Computer Setup and to make changes using Computer Setup Note the following characteristics of the BIOS administrator password It is not interchangeable with a Windows administrator password although both passwords can be identical It is not displayed as it is set entered chang...

Page 132: ...anges and exit and then press enter Your changes go into effect when the computer restarts To delete this password in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security Change P...

Page 133: ...ock protection is applied to a drive a password must be entered to access the drive The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords To apply DriveLock protection to an internal hard drive a user password and a master password must be set in Computer Setup Note the following considerations about using DriveLock pr...

Page 134: ...er 5 Read the warning To continue select YES 6 Type your master password in the New password and Verify new password fields and then press enter 7 Type your user password in the New password and Verify new password fields and then press enter 8 To confirm DriveLock protection on the drive you have selected type DriveLock in the confirmation field and then press enter NOTE The DriveLock confirmatio...

Page 135: ...tional docking device or external MultiBay At the DriveLock Password prompt type your user or master password using the same kind of keys you used to set the password and then press enter After two incorrect attempts to enter the password you must shut down the computer and try again Using passwords 123 ...

Page 136: ...hard drive or Use the arrow keys to select an internal hard drive and then press enter 5 Use a pointing device or the arrow keys to select the password you want to change 6 Type your current password in the Old password field type a new password in the New password and Verify new password fields and then press enter 7 To save your changes and exit Computer Setup click Save in the lower left corner...

Page 137: ...veLock password When the Automatic DriveLock password is enabled a random user password and a DriveLock master password will be created for you When any user passes the password credential the same random user and DriveLock master password will be used to unlock the drive NOTE You must have a BIOS administrator password before you can access the Automatic DriveLock features Entering an Automatic D...

Page 138: ...ting device or the arrow keys to select Security Automatic DriveLock and then press enter 4 Use a pointing device or the arrow keys to select an internal hard drive and then press enter 5 Use a pointing device or the arrow keys to select Disable protection 6 To save your changes and exit Computer Setup click Save in the lower left corner of the screen and then follow the on screen instructions or ...

Page 139: ...e a pointing device to click Disabled next to the option or Use the arrow keys to select Disabled next to the option and then press enter 6 To reenable an option use a pointing device to click Enabled next to the option or Use the arrow keys to select Enabled next to the option and then press enter 7 To save your changes and exit Computer Setup click Save in the lower left corner of the screen and...

Page 140: ... information you must create a BIOS administrator password in Computer Setup To manage this feature in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security System IDs and then pre...

Page 141: ...rotection against newly discovered viruses antivirus software must be kept up to date McAfee Total Protection antivirus software is either preinstalled or preloaded on the computer If the antivirus software is preinstalled select Start All Programs McAfee Managed Services Total Protection If the software is preloaded select Start All Programs HP Software Setup and then follow the instructions on t...

Page 142: ... all incoming and outgoing traffic For more information refer to the software manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the probl...

Page 143: ... alert Updates to the operating system and other software may have become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines Run Windows Update monthly to install the latest software from Microsoft Obtain updates as they are released from the Microsoft Web site and through the updates link in Help and Support Instal...

Page 144: ... preinstalled on select computer models This software can be accessed through Windows Control Panel It provides security features that help protect against unauthorized access to the computer networks and critical data For more information refer to the HP ProtectTools online Help 132 Chapter 10 Security ...

Page 145: ...ng mishandled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key NOTE The location of the security cable slot varies by computer model Installing a security cable 133 ...

Page 146: ...packaged in compressed files called ROMPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Readme txt files included with ROMPaqs are provided in English only You can also access software updates by obtaining the Support Software disc purchased separately This disc includes device drivers BIOS updates and utilitie...

Page 147: ...lling any software updates especially system BIOS updates NOTE The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices including the time and date 2 Open your Internet browser and go to http www hp com support 3 Select your country or regi...

Page 148: ...isplaying BIOS information follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS setup 3 Use a pointing device or the arrow keys to select File System Information 4 Press esc to return to the File menu 5 Click Exit in the lower left corner of the screen and then...

Page 149: ...ck your operating system 5 Follow the on screen instructions to access the BIOS update you want to download Make a note of the download date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive 6 At the download area perform these steps a Identify the BIOS update that is newer than the BIOS version currently installed on ...

Page 150: ...rch box at the top right corner of the screen Then press enter and follow the instructions provided Proceed to step 6 3 Click your specific product from the models listed 4 Click your operating system 5 When the list of updates is displayed click an update to open a window containing additional information 6 Click Download 7 Click Run to install the updated driver without downloading the file or C...

Page 151: ... for all supported models Select Show software for all supported models If you have used HP SoftPaq Download Manager previously go to step 3 a Select your operating system and language filters in the Configuration Options window The filters limit the number of options that are listed in the Product Catalog pane For example if only Windows XP Professional is selected in the operating system filter ...

Page 152: ...mputer Windows provides the following options Backing up individual files and folders Backing up all files and folders Scheduling automatic backups Creating recovery points Recovering information NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use 140...

Page 153: ... taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to save b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document click Edit Paste The screen image ...

Page 154: ...formation on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software and drivers Soft...

Page 155: ...om the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to clic...

Page 156: ...ter Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File Restore defaults 4 Follow the on screen instructions 5 To save your changes and exit click t...

Page 157: ...d drive in the system Memory Test Runs a comprehensive test on any memory installed in the computer Battery Test Runs a comprehensive test on any batteries installed in the computer Error Log Displays a log file if any errors have occurred Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings...

Page 158: ...ck Passwords Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded...

Page 159: ... support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while co...

Page 160: ...able disable HP QuickWeb enabled by default Enable disable HP Write Protect disabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Multi Core CPU enabled by default Intel HT Technology enabled by default Enable disable Wake on USB enabled by default Enable disab...

Page 161: ...n LAN state Options include the following Disabled Boot to Network Follow Boot Order Enable disable the Ambient Light Sensor Enable disable the Notebook Upgrade Bay device enabled by default Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the Power Monitor Circuit enabled by default Enable disable the audio device enab...

Page 162: ...isable the ExpressCard slot Enable disable the Smart Card slot Enable disable the eSATA port AMT Options Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode ANSI VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Set Securi...

Page 163: ...hard drive USB diskette drive USB CD ROM USB hard drive Notebook Ethernet Secure Digital SD Memory Card Docking station MultiBay External SATA drive You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup You can also press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then press ...

Page 164: ...y select models only that contains a disc formatted as drive A 3 Diskette drive in an optional docking device or in an optional external MultiBay Boot order for drive C boot devices 1 Optical drive in an optional docking device or in an optional external MultiBay that contains a disc formatted as drive C 2 Optical drive in the internal MultiBay select models only that contains a disc formatted as ...

Page 165: ...B Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration Port Options and then clicking Enabled next to USB Port or To enable a NIC device select System Configuration Boot Options and then click Enabled next to PXE Internal NIC boot 4 To save your changes and exit Computer Setup click Sa...

Page 166: ... the boot order However if there are two optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD ROM drive bec...

Page 167: ...lect System Configuration Boot Options Boot Order Confirm that Enabled is selected next to MultiBoot NOTE MultiBoot is not enabled at the factory 4 Use a pointing device or the arrow keys to select a device in the list 5 To move the device up in the boot order use a pointing device to click the plus sign or press the key or To move the device down in the boot order click the minus sign or press th...

Page 168: ...n 0 is selected the Express Boot startup location menu is not displayed 5 To save your changes and exit Computer Setup click Save in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save changes and exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Expre...

Page 169: ... deploying a software image The computer is shipped with a preinstalled system software image The initial software image is configured during the first time setup of the computer After a brief software unbundling occurs the computer is ready to be used A customized software image can be deployed distributed in one of the following ways Installing additional software applications after unbundling t...

Page 170: ...Web accessible reporting of business critical details such as thermal warnings and memory alerts Remote updating of system software such as device drivers and the system BIOS NOTE Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software purchased separately When HP Client Manager for Altiris installed on a client computer is used wit...

Page 171: ...distribution capabilities HP Client Manager for Altiris enables communication with the Altiris Solutions software which can be used to complete new hardware deployment or personality migration to a new operating system using easy to follow wizards HP Client Manager for Altiris is available for download from the HP Web site When Altiris Solutions software is used in conjunction with HP System Softw...

Page 172: ...e inventory across multiple platforms Prepare a software package and conduct impact analysis prior to distribution Target individual computers workgroups or entire populations of computers for deployment and maintenance of software and content according to policies Provision and manage operating systems applications and content on distributed computers from any location Integrate CCM with help des...

Page 173: ... hardware and software and then updates designated software from a central repository known as a file store Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD To download the SSM utility or to obtain more information on SSM see the HP Web site at http www hp com go ssm English only Using Client Management Solu...

Page 174: ...s up press ctrl p NOTE If you do not press ctrl p at the appropriate time you must repeat steps 1 and 2 to access the MEBx setup utility 3 Enter the ME password The factory setting for the password is admin The MEBx setup utility opens Use the arrow keys to navigate 4 Choose to configure Intel ME configure iAMT or change the Intel ME password 5 When you have made your selections select Exit to clo...

Page 175: ...set the AMT configuration to factory defaults SOL IDE R Enable remote boot control to IDE diskette or CD ROM and assign a user name and password Password Policy Set options to control requirements for the network password and the MEBx password Secure Firmware Update Enable or disable updating firmware remotely Set PRTC Set the real time clock Idle Timeout Set a time out value Change Intel ME Passw...

Page 176: ...about using it see the HP Web site at http www hp com go universalprintdriver English only To print using the HP Universal Print Driver 1 Select File Print from any application 2 Select HP Universal Printing PS from the list of printers 3 Click Print 4 Enter the printer s IP address or network path NOTE If you cannot identify the printer s IP address or network path contact your IT administrator f...

Page 177: ... battery levels 74 recharging 78 removing 72 replacing 79 storing 78 battery bay 10 13 battery charge information 38 battery charge maximizing 74 battery light 7 73 74 battery power 71 battery release latch 10 72 battery temperature 78 battery identifying 13 bays battery 13 hard drive 10 BD copying 55 playing 54 removing 56 BIOS administrator password 146 BIOS update downloading 137 installing 137...

Page 178: ...fying 13 country specific modem cable adapter 29 critical battery level 75 D deployment software 157 device configurations 147 device drivers HP drivers 60 Microsoft drivers 61 reinstalling 60 device security 127 digital card inserting 102 removing 103 stopping 103 discs Driver Recovery 142 Operating System 142 Disk Cleanup software 84 Disk Defragmenter software 84 disk sanitizer 146 diskette driv...

Page 179: ...bile Broadband Module 21 HP QuickLook 148 HP SpareKey enrollment 146 HP System Software Manager 158 161 HP Universal Print Driver using 164 hubs 96 I icons Connection Manager 16 network 26 network status 16 wireless 16 IEEE 1394 port identifying 8 image computer 157 inserting a memory module expansion 110 primary 114 Intel Centrino Pro technology 162 Intel HT Technology 148 interference minimizing...

Page 180: ...ecurity codes network key 26 SSID 26 Network Service Boot 153 network status icon 16 NIC boot device 151 153 noise suppression circuitry modem cable 28 network cable 33 num lock light identifying 4 num lock external keypad 43 O operating system Microsoft Certificate of Authenticity label 13 Product Key 13 Operating System disc 142 optical disc removing 56 using 52 writing to 47 optical drive prote...

Page 181: ... 9 memory 108 security cable 8 smart card reader 8 smart card defined 106 inserting 106 removing 106 smart card reader identifying 8 SoftPaqs downloading 138 139 software BIOS update 137 business card reader 63 deployment 157 Disk Cleanup 84 Disk Defragmenter 84 HP Connection Manager 17 recovery 157 updates 158 updating programs and drivers 138 Wireless Assistant 17 speaker identifying 7 Standby e...

Page 182: ... 62 capturing business cards 63 identifying 11 tips 62 using 62 webcam light identifying 11 Windows applications key identifying 6 Windows Backup utility 140 141 142 Windows logo key identifying 6 Windows recovery 142 wireless antennas 11 Wireless Assistant software 16 17 wireless button identifying 5 wireless certification label 14 wireless controls button 16 operating system 16 Wireless Assistan...

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