HP Workstation xw4100, Service And Technical Reference Manual

Page: 52 / 194

3–32 hp workstation xw4100 service and technical reference guide
system management
3.3 Configuration Record
The Configuration Record utility is a windows-based information-gathering tool that gathers
critical hardware and software information from various workstation subsystems. The
information includes such things as the ROM, asset tag, processor, physical drives, PCI devices,
memory, graphics, operating system version number, operating system parameters, and the
operating system startup files to give a complete view of the workstation. Configuration Record
provides a means for automatically identifying and comparing configuration changes, and has
the ability to maintain a configuration history. The information can be saved as a history of
multiple sessions.
This utility allows the resolution of problems without taking the workstation offline and assists
in maximizing the workstation availability. The information obtained by the utility is useful in
troubleshooting system problems, and streamlines the service process by enabling quick and easy
identification of system configurations.
The utility displays it findings in a Now.log file. If the original Base.log file is present in the
cpqdiags directory, the Base.log file is displayed next to the Now.log file in a split window with
the differences between the two highlighted in the color red.
3.3.1 installing Configuration Record
The Configuration Record is part of Diagnostics for Windows and is automatically installed at
the same time as Diagnostics for Windows.
3.3.2 running Configuration Record
To run this program:
1. Click Start > HP Information Center > Configuration Record.
Alternately, you can access Diagnostics for Windows via the control panel.
NOTE:
The Configuration Record utility has two view options: Show Changed Items Only and
Show All. The default view is Show Changed Items Only, therefore all the text is displayed in the
color red since it shows only the differences. Switching to Show All displays the complete,
comprehensive view of the system.
2. The default view is Show Changed Items Only. To view all the information gathered by
Configuration Record, click View at the top of the window and select Show All, or click the
Show All Items icon.
3. To save the information in the left or right window, select File > Save Window File and then
select Left Window File or Right Window File.
NOTE:
Saving the configuration of the workstation periodically allows the user to keep a history
of the configuration. This history may be useful to you in the future if the system ever encounters
a problem that needs debugging.
4. To exit Configuration Record, click File, then click Exit.