HP Workstation xw4100, Service And Technical Reference Manual

Page: 92 / 194

5–14 hp workstation xw4100 service and technical reference guide
system diagnostics and troubleshooting
tape drive
video
error code description recommended action
1900-xx ID test failed. The following steps apply to 1900-xx through
1910-xx
1. Replace the tape cartridge and retest.
2. Reseat and/or replace the signal cable and
retest.
3. Check the switch settings on the adapter card
(if applicable).
4. Replace the tape adapter card (if applicable)
and retest.
5. Replace the tape drive and retest.
6. Replace the system board and retest.
1901-xx Servo test failed.
1902-xx Format or format
verification test failed.
1903-xx Sensor test failed.
1904-xx BOT/EOT test failed.
1905-xx Read test failed.
1906-xx Write/read/compare
failed.
1910-xx Tape erase test failed.
error code description recommended action
501-xx Graphics controller test failed. The following steps apply to 501-xx through
516-xx:
1. Replace the monitor and retest.
2. Replace the graphics controller and
retest.
3. Replace the system board and retest.
502-xx Video memory test failed.
503-xx Video attribute test failed.
504-xx Video character test failed.
505-xx Video 80 × 25 mode 9 × 14
character cell test failed.
506-xx Video 80 × 25 mode 8 × 8
character cell test failed.
507-xx Video 40 × 25 mode test failed.
508-xx Video 300 × 200 mode color
set 0 test failed.
509-xx Video 320 × 200 mode color
set 1 test failed.
510-xx Video 640 × 200 mode test
failed.
511-xx Video screen memory page test
failed.
512-xx Video gray scale test failed.
514-xx Video white screen test failed.
516-xx Video noise pattern test failed.
2401-xx Graphics controller test failed. 1. Reseat the video card (if applicable) and
retest.
2. Replace the video card and retest.
3. Replace the system board and retest.