Chapter 3
3-21
Operating the Jukebox
Troubleshooting
Op
eratin
g th
e
Ju
kebo
x
Table 3-3
Troubleshooting
Problem
What to do
Jukebox won’t
power on
•
Check that the power indicator light on the drive front
panel is ON (“3” on Figure 3-1).
•
If light is not ON, make sure the power switch on the
rear panel is ON and that the jukebox is plugged in.
•
Is the power cord good?
•
Is the power outlet operating?
•
If steps above are unsuccessful, refer to Appendix A
for service numbers.
Poweron selftest
failed
•
Ensure that shipping screw is removed.
•
Ensure that the shipping bracket (in the mailslot) is
removed.
•
Power cycle the jukebox.
(See the note at the bottom
of this page.)
If jukebox continues to fail poweron selftest, press
ENTER
and record the error codes. Call your service
representative.
Power to the
jukebox failed while
a disk was in the
drive and did not
return to
READY
after the power came
back on
•
Power cycle the jukebox. (See the note below.)
If the poweron test is unsuccessful, place the power
switch to OFF. Do not move the jukebox! Moving the
jukebox when there is a disk cartridge inside the drive
risks damaging the drive. Call your service
representative.
Before turning power OFF, ensure that the SCSI bus is inactive and will remain
inactive while you are troubleshooting. Turning power OFF in this jukebox while
the SCSI bus is active can cause data loss and/or SCSI bus problems.
Summary of Contents for Surestore 80ex - Optical Jukebox
Page 10: ...x Figures ...
Page 12: ...xii Tables ...
Page 13: ...1 Setting up the Jukebox ...
Page 27: ...Using Optical Disks 2 Using Optical Disks ...
Page 33: ...Operating the Jukebox 3 Operating the Jukebox ...
Page 57: ...Supplies and Customer Support A Supplies and Customer Support ...
Page 72: ...A 16 AppendixA Supplies and Customer Support Warranty ...
Page 73: ...Operation on a SCSI Bus B Operating This Jukebox on a SCSI Bus ...
Page 82: ...B 10 AppendixB Operating This Jukebox on a SCSI Bus The SCSI Bus and This Jukebox ...
Page 83: ...Safety and Regulatory Information C Safety and Regulatory Information ...
Page 92: ...C 10 Safety and Regulatory Information Japanese VCCI Statement ...