HP StorageWorks 1/16 Tape SuperLoader, Manual, Page: 118 / 146

Troubleshooting
104 1/16 Tape SuperLoader Reference Guide
A8 Destination element
full
■
Verify the expected destination really does not have
a cartridge.
■
Set the SuperLoader to Home using Web
Administration, Command page
■
Run the Health test.
■
If destination is a magazine, install and remove a
cartridge from the selected slot and try again. If
error continues, replace the magazine.
■
If destination is the tape drive verify the tape drive
does not have a cartridge.
■
Power cycle the SuperLoader.
■
If error continues, contact HP customer support.
A9 Picker full
■
Look in the front of the SuperLoader and confirm
the picker is full.
■
Set the SuperLoader to Home using Web
Administration, Command page
■
Run the Health test.
■
Power cycle the SuperLoader.
■
Contact HP customer support if the problem
continues and prevents normal operations.
AA Picker cartridge
sensor error
■
Perform calibration and confirm calibration
successful.
■
Perform the Health test.
■
If problem prevents the test from running, contact
HP customer support.
AB Drive path sensor
error
■
Run the Health test.
■
Power cycle the SuperLoader.
■
Contact HP customer support.
Table 10: Error Messages
Error Message Description Suggested Repair