HP ProLiant ML100 Series, User Manual

Page: 80 / 103

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WinMSD (Msinfo32.exe on Microsoft® Windows® 2000 systems)
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Event logs
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Dr. Watson log (drwtsn32.log) if a user mode application, such as the Insight Agents, is having
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An u
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If HP
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V
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List o
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The d
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N
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F
oft® Windows® Service Packs and Hotfixes installed
mponent installed, with the firmware revision
stalled, with the version
d any associated error messages
Linux o ra
hat-release)
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Contents of the following files:
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/var/log/messages
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Boot.ini
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Memory.dmp
a problem
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IRQ and I/O address information in text format
pdated Emergency Repair Diskette
drivers are installed:
ersion of the drivers used
f drivers
rive subsystem and file system information:
umber and size of partitions and logical drives
ile system on each logical drive
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Current level of Micros
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A list of each third-party hardware co
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A list of each third-party software component in
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A detailed description of the problem an
pe ting systems
Collect the following information:
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Operating system distribution and version
Look for a file named /etc/distribution-release (for example, /etc/red
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Kernel version in use
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Output from the following commands (performed by root):
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lspci -v
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uname -a
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cat /proc/meminfo
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cat /proc/cpuinfo
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rpm -ga
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dmesg
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lsmod
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ps -ef
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ifconfig -a
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chkconfig -list
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mount
Troubleshooting 80