HP ProLiant ML100 Series, User Manual

Page: 67 / 103

Process p
1.
processor LEDs to identify if a PPM failure occurred. For information on LEDs,
refer to the server documentation.
rted by the server and is installed properly. Refer to the server
uirements.
the server ROM is up to date.
are not mixing processor stepping, core speeds, or cache sizes if this is not supported
or roblems
Action :
If applicable, check the
2.
Be sure each processor is suppo
documentation for processor req
3.
Be sure
4.
Be sure you
on the server. Refer to the server documentation for more information.
CAUTION: Removal of some processors and heatsinks require special considerations for
replacement, while other processors and heatsinks are integrated and cannot be reused once
rmation in the server user guide.
separated. For specific instructions for the server you are troubleshooting, refer to processor
info
5.
If the server has only one processor installed, replace it with a known fun
problem is resolved after you restart the server, the original processor failed. ctional processor. If the
h processor:
the
pplicable) one by one, restarting each time, to find the
e
r requirements.
System o
Action :
6.
If the server has multiple processors installed, test eac
a.
Remove all but one processor from the server. Replace each with a processor terminator board
or blank, if applicable to the server.
b.
If the server includes PPMs that are not integrated on the system board, remove all PPMs from
server except for the PPM associated with the remaining processor.
c.
Replace the remaining processor with a known functional processor. If the problem is resolved
after you restart the server, a fault exists with one or more of the original processors. Install each
processor and its associated PPM (if a
faulty processor or processors. Be sure the processor configurations at each step are compatibl
with the serve
pen circuits and short circuits
: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
CAUTION
lead to thermal damage.
1.
e problem. For LED information,
2.
4.
nt in this
each of the following actions.
.
Check the server LEDs to see if any statuses indicate the source of th
refer to the server documentation.
Remove all power sources to the server.
3.
Be sure no loose connections (on page 43 ) exist in the area.
Be sure each component in the area is working. Refer to the section for each compone
guide.
If you cannot determine the problem by checking the specific area, perform
Restart the server after each action to see if the problem has been corrected
•
Reseat all I/O expansion boards.
Troubleshooting 67