Hard d
2.
3.
cabled and terminated if necessary.
5.
e failed components as indicated.
1.
Be sure no power problems (on page
56
) exist.
ose connections (on page
43
).
3.
Be sure that the controller supports the hard drives being installed.
ware.
Actio
1.
doc
rive problems
System completes POST but hard drive fails
Action
:
1.
Be sure no loose connections (on page
43
) exist.
Be sure no device conflict exists.
Be sure the hard drive is properly
4.
Be sure the hard drive data cable is working by replacing it with a known functional cable.
Run Insight Diagnostics and replac
No hard drives are recognized
Action
:
2.
Check for lo
4.
Be sure the controller has the most recent firm
Hard drive is not recognized by the server
n
:
Check the LEDs on the hard drive to be sure they indicate normal function. Refer to the server
umentation or the HP website (
http://www.hp.com
) for information on hard drive LEDs.
sure no loose connections (on page
43
) exist.
2.
Be
3.
m
are set properly.
4.
5.
Be
drive is properly configured. Refer to the drive documentation to determine the proper
es not exist with another hard drive. Check for SCSI
controller drivers are installed.
hard drive is not recognized
support, see the server documentation or the HP
Re ove the hard drive and be sure the configuration jumpers
If using an array controller, be sure the hard drive is configured in an array. Run the array
configuration utility.
sure the
configuration.
6.
If it is a non-hot-plug drive, be sure a conflict do
ID conflicts.
7.
Be sure the correct drive
A new
Action
:
1.
Be sure the drive is supported. To determine drive
website (
http://www.docs.hp.com
).
2.
Be sure the drive bay is not defective by installing the hard drive in another bay.
3.
Run HP Insight Diagnostics. Then, replace failed components as indicated.
4.
When the drive is a replacement drive on an array controller, be sure that the drive is the same type
and of the same or larger capacity than the original drive.
Troubleshooting 64
Summary of Contents for ProLiant ML100 Series
Page 96: ...Technical support 96 ...
Page 97: ...Technical support 97 ...
