HP ProLiant ML100 Series, User Manual, Page: 60 / 103

Data read from the drive is inconsistent, or drive cannot read data
Clean the drive and media.
c label has been applied to the surface of the CD or DVD in use, remove the label
D format is valid for the drive. For example, be sure you are not
rting a DVD into a drive that only supports CDs.
Actio
ctional cables to test whether the
DAT drive problems
rror codes are displayed
per for information on DAT drive sense error
e
Action :
1.
2.
If a paper or plasti
and any adhesive residue.
3.
Be sure the inserted CD or DV
inse
Drive is not detected
n :
1.
Be sure no loose connections (on page 43 ) exist.
2.
Refer to the drive documentation to be sure cables are connected as required.
3.
Be sure the cables are working properly. Replace with known fun
original cables were faulty.
4.
Be sure the correct, current driver is installed.
Sense e
Action : Refer to the Troubleshooting DAT Drives white pa
cod s. Search for it on the HP website ( http://www.hp.com ).
failure occurs
1.
Be sure drivers, software, and firmware are upgraded to the latest revisions.
re that the heads are clean and to eliminate dirty heads as
possible cause of the failure.
use or they may fail intermittently when using
the proper cleaning procedures described in the
ebris that will contaminate the DAT drive read/write
lean the DAT drive frequently.
DAT drive error or
Action :
2.
Clean the drive at least four times to be su
the
DAT drives require cleaning every 8 to 25 hours of
marginal or bad media. Be sure you are following
device and server documentation.
NOTE: New DAT tapes may contain d
head. If using new tapes for backup, c
DAT
determine the appropriate data backup size for the drive.
Latest firmware indicates a defective tape, or head clogs occur regularly
Action : Replace the tape.
DAT drive is providing poor performance
Action : Be sure the drive is not being used to backup more data than is recommended for the drive.
drives are designed with optimum and maximum data backup sizes. Refer to the drive documentation to
Troubleshooting 60