Troubleshooting 88
OS boot problems flowchart
Symptoms:
•
Server does not boot a previously installed operating system
•
Server does not boot SmartStart
Possible causes:
•
Corrupted operating system
•
Hard drive subsystem problem
•
Incorrect boot order setting in RBSU
Item
See
1
HP ROM-Based Setup Utility User Guide
(
http://www.hp.com/servers/smartstart
)
2
"POST problems flowchart (on page
86
)"
3
•
"Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page
75
)"
•
Controller documentation
4
"HP Insight Diagnostics (on page
72
)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
75
)"
5
•
"CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
75
)"
•
Controller documentation
•
"Loose connections (on page
79
)"
6
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
75
)"
7
•
"Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
75
)"
•
"HP contact information (on page
104
)"
8
"Breaking the server down to the minimum hardware configuration (on
page
78
)" in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or see "Troubleshooting resources (on page
75
)"
9
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page
75
)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(
http://www.hp.com/products/servers/platforms
)
10
"General diagnosis flowchart (on page
81
)"
Summary of Contents for ProLiant DL380 G6 Server
Page 63: ...Cabling 63 Cabling SAS hard drive cabling Optical drive cabling ...
Page 64: ...Cabling 64 BBWC battery cabling ...
Page 85: ...Troubleshooting 85 ...
Page 110: ...Technical support 110 ...
Page 111: ...Technical support 111 ...