manualshive.com logo in svg

HP omnibook OBXT1500, Reference Manual, Page: 97 / 156

Share
Download
HP omnibook OBXT1500 Reference Manual Download Page 97

 

  

Reference 

Guide 

97 

 

Troubleshooting and Maintenance 

Summary of Contents for omnibook OBXT1500

Page 1: ...HP Notebook PC Reference Guide ...

Page 2: ...re reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Microsoft Corporation SystemSoft Corp Insyde Software Corporation S3 Graphics Incorporated and Adobe Systems Incorporated See the individual programs for additional copyright noti...

Page 3: ...HP product contains software programs CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGR...

Page 4: ...tices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement PRODUCT RECOVERY CD ROM If your HP product was shipped with a product recovery CD ROM or DVD i The product recovery CD ROM or DVD and or support utility software may only be used for restoring the hard disk of the HP product with which the product ...

Page 5: ... delivered and licensed as Commercial computer software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 or any equivalent agency regulation or contract clause whichever is applicable The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS c...

Page 6: ......

Page 7: ...ook 25 To connect to the Internet 25 Basic Operation 27 Operating Your Notebook 28 To turn the notebook on and off 28 To reset the notebook 29 To change the boot device 30 To use the touch pad 30 To use the Fn hot keys 32 To use the One Touch buttons 33 To use the Windows and Applications keys 34 To use the embedded keypad 34 To use the Alt GR key 35 To adjust the display 35 To adjust the volume 3...

Page 8: ... disconnect from the Internet 56 To dial in to a network 57 To change your modem settings 57 To send and receive e mail 58 To send and receive faxes 59 Connecting to a LAN 60 To connect to a LAN 60 Making Wireless Network Connections selected models 61 To prepare for wireless LAN connections 61 To turn wireless LAN communication on and off 62 Making Wireless Bluetooth Connections selected models 6...

Page 9: ...module 91 To replace the system RAM module 92 Replacing the Hard Disk Drive 95 To replace the hard disk drive 95 To replace the hard disk drive holder 96 To prepare a new hard disk drive 96 Troubleshooting and Maintenance 97 Troubleshooting Techniques 98 Getting Assistance for Your Notebook 99 To get help from HP Instant Support 99 Audio problems 99 CD and DVD problems 100 Display problems 101 Flo...

Page 10: ...27 Getting Assistance for Your Notebook 128 To get help from the web 128 To contact HP for support or service 129 To receive repair service 131 To prepare your notebook for shipment 132 Hewlett Packard Limited Warranty Statement 133 Reference Information 135 Hardware Specifications 136 Modem Reference Information 139 Modem Reference Ambit 139 Safety Information 144 Power cords 144 Ergonomics 145 B...

Page 11: ...Reference Guide 11 Getting Started with Your HP Notebook ...

Page 12: ... on or near the back of the notebook keeping cables away from your working area Selected models feature convenient dedicated volume controls and a mute button with indicator that lets you cut off all sound quickly when needed This manual shows how to set up and operate your notebook as well as what to do if you run into trouble What s in the box Your notebook is shipped with these items Battery in...

Page 13: ...r and contains setup instructions basic operation guidelines troubleshooting information and warranty information Online Reference Guide The Reference Guide is shipped on the notebook s hard drive and provides a complete source for operating and maintaining the notebook Click Start All Programs HP Library HP Notebook Reference Guide or look on the Recovery CD or DVD in hp Library Online HP Notes F...

Page 14: ...rd status lights Caps Lock Num Lock CD or DVD drive activity 4 Touch pad scroll pad on off button with on off indicators on either side 5 Left and right click buttons 6 Touch pad 7 Scroll pad 8 Volume controls selected models 9 Mute button and indicator light selected models 10 Removable DVD or DVD CD RW drive 11 CD DVD eject button 12 Speaker one on each side 13 Latch 14 Built in microphone ...

Page 15: ...or VGA port colored blue 18 Universal serial bus USB ports 2 19 S video TV out port colored yellow 20 Reset switch 21 Kensington lock slot security connector 22 LAN port and indicators 23 Modem 24 IEEE 1394 connector 25 SD MMC Card slot 26 PC Card slot Type II 27 PC Card eject button 28 Hard disk drive 29 Wireless on off button and indicator light selected models 30 External microphone jack colore...

Page 16: ...Parts of the Notebook 16 Reference Guide Bottom view 32 Infrared port selected models 33 Battery 34 CD DVD drive latch 35 RAM cover 36 Battery latch 37 Docking port 38 Mini PCI cover no user replaceable parts inside 39 Hard disk drive retaining screws ...

Page 17: ... the hard disk drive 2 Power mode Green the notebook is on even if the display is off Amber the notebook is on standby Off the notebook is off or in hibernation 3 Battery charge status Green the AC adapter is connected and the battery is fully charged Amber the AC adapter is connected and the battery is charging Red the AC adapter is connected and the battery has a fault Off the AC adapter is not ...

Page 18: ...nce Guide The keyboard status lights located above the keyboard indicate the states of keyboard locks and the CD player 1 Caps Lock Caps Lock is active 2 Num Lock Num Lock is active The Keypad Lock must also be on to use the embedded keypad 3 CD drive activity The CD drive is active ...

Page 19: ...dia buttons and status panel selected models 1 MP3 player launch button 2 Previous track 3 Next track 4 Status panel button 5 Status panel 6 Play Pause 7 Stop 8 Multimedia power switch and indicator light turns the CD player on and off Works only when the notebook is off on standby or in hibernation ...

Page 20: ...r extended periods you should use it with a full size keyboard monitor and mouse This can reduce the risk of ergonomic injury See Working in Comfort in the online HP Library When you set up your notebook for the first time you ll need to install and charge the battery connect the AC adapter and a phone line turn on the notebook run the Windows setup program and register the notebook Step 1 Install...

Page 21: ...nce Guide 21 Insert the front end of the battery into the battery compartment on the bottom of the notebook then press the back end in until the battery clicks into place To remove the battery Slide the battery s release latch then lift the battery out of its compartment ...

Page 22: ... Do not use a 60 watt adapter such as HP F1454A or F1781A Using any other AC adapter could damage the notebook and may void your warranty see Hewlett Packard Limited Warranty Statement on page 133 Plug in the AC adapter its LED lights then connect it to the AC adapter jack on the back of the notebook The notebook s battery then starts charging While the battery is charging you can continue with st...

Page 23: ...l modem 1 Make sure the telephone line is an analog line You must not use a digital line Many office and some home lines are digital 2 Plug the telephone cord into the notebook s modem jack or the PC Card or external modem Make sure the cord clicks into place 3 Plug the other end of the cord into a telephone jack If the plug on the phone cord doesn t fit the jack you may need to use an adapter For...

Page 24: ... the battery may be out of power Plug in the AC adapter and press the power button again Leave the AC adapter plugged in for at least an hour Step 5 Set up Windows Your notebook has Microsoft Windows XP preinstalled on its hard disk drive The first time you turn on your notebook the Windows Setup program runs automatically so you can customize your setup 1 Follow the Setup program s instructions a...

Page 25: ...y fax By modem If you decide not to register while setting up Windows or if your notebook does not have a built in modem you can register after you set up a PC card modem or an external modem or you can register by phone or fax By phone You can register by calling your HP Customer Care Center See To contact HP for support or service on page 129 for the phone number By fax If you have a printer con...

Page 26: ......

Page 27: ...Reference Guide 27 Basic Operation ...

Page 28: ...Power mode status light is amber Click Start Turn Off Computer Stand By or press the power button or allow timeout Press the power button to quickly resume your session Hibernation Saves current session to disk then turns off Saves maximum power Restores network connections Power mode status light is off Click Start Turn Off Computer then press and hold Shift and click Hibernate or allow timeout P...

Page 29: ...happens try the following in the order listed If possible shut down Windows press Ctrl Alt Del then click Shut Down Turn Off or if this fails Press and hold the power button for about four seconds until the display turns off Press the power button again to restart or if this fails Use a pen or straightened paper clip to press the reset switch on the back of the notebook then press the power button...

Page 30: ...ot from a specific device whenever it is present change the boot order using the BIOS configuration utility see To run the BIOS configuration utility on page 121 To use the touch pad Your notebook includes a built in touch pad scroll pad and click buttons 1 Left click button works like the left button on a standard mouse 2 Right click button works like the right button on a standard mouse 3 Touch ...

Page 31: ...eft button or tap the touch pad To open the shortcut menu for an item move the pointer over the item and click the right button To drag an item move the pointer over the item Press and hold the left button while you move the pointer to the new location then release the button Scrolling with the scroll pad and touch pad To scroll vertically move a finger up or down on the scroll pad To scroll horiz...

Page 32: ...les among the built in display an external display and simultaneous display on both Fn F8 Toggles the built in keypad on and off Does not affect an external keyboard If Num Lock is on the numeric functions are active otherwise cursor control is active as marked on an external keyboard Fn Num Lock Toggles Scroll Lock on and off Fn Page Up Increases the volume and turns audio on if muted Fn Page Dow...

Page 33: ...ibernation or turns the notebook on It does not however bypass any password protection Your computer is preconfigured to access the following services 1 Outlook Express e mail software 2 HP TV Now 3 Internet Browser 4 HP Quick Lock 5 Help and Support To reprogram a One Touch button 1 Click Start Programs or All Programs Hewlett Packard Notebook HP One Touch HP One Touch Configuration 2 On the HP O...

Page 34: ...indows key M Minimizes all displayed windows Shift Windows key M Returns all minimized windows to original size Windows key R Runs the Windows Run dialog box To use the embedded keypad Your notebook s built in keyboard includes an embedded keypad you can use to type numbers and arithmetic operators The keys in this keypad are marked using blue characters Press Fn F8 to turn on the embedded keypad ...

Page 35: ...respectively the display s brightness or Click Start All Programs Hewlett Packard Notebook HP Display Settings You can also add a display settings icon in the taskbar for quick access Hint To maximize your battery operating time set the brightness to the lowest level you can view comfortably Changing display settings You can customize a number of display settings for your notebook such as color de...

Page 36: ...k Desktop Zoom Desktop Zoom If this program is not installed on your notebook you can download it from the HP Business Support web site www hp com go bizsupport Using an external monitor If you want you can attach an external monitor to your notebook See To use an external monitor on page 84 To adjust the volume From the notebook controls To increase the volume press Fn Page Up or Press the rear v...

Page 37: ...s right side press the button to toggle the mute function The mute indicator lights when the speakers are muted To optimize video performance Depending on how you use your notebook you may want to increase the amount of memory it can access for video processing To increase video memory 1 Click Start Control Panels Appearance and Themes Display then click Advanced on the Settings tab 2 On the S3Inf...

Page 38: ...figuration utility 1 Click Start Turn Off Computer Restart 2 When the HP logo appears press F2 to enter the BIOS configuration utility 3 In the Security menu enter or modify the Admin password or User password as needed see Security Menu on page 122 4 In the Exit menu select Save and Reboot to save and exit the BIOS configuration utility Windows XP 1 Click Start Control Panel User Accounts then se...

Page 39: ...er This option may not be available in all configurations To unlock the computer follow your normal logon steps To attach a security cable Your notebook includes a built in connector you can use to secure the notebook with a cable and a lock such as the Kensington MicroSaver lock system available at many computer stores 1 Wrap the cable around a secure object such as a table leg 2 Loop the cable t...

Page 40: ... against viruses Virus protection software can help protect the integrity of your data This is especially important if you use the Web Your notebook includes Norton AntiVirus software If this software is not already installed follow these steps to install it 1 Click Start All Programs Norton AntiVirus Install Norton AntiVirus 2 Follow the instructions as they appear on the screen Once installed yo...

Page 41: ...s available in Working in Comfort which is preloaded on the hard disk in the HP Library and available on the Recovery CD or DVD in hp Library as well as at www hp com ergo Your Mobile Work Environment Use a chair that provides good support for your lower back If an adjustable chair is not available you can use a pillow or rolled up towel to provide lower back support Try to keep your thighs parall...

Page 42: ...s not have a built in palm rest you can use a rolled up towel Try to type as lightly as possible The notebook keyboard requires little force to activate Take frequent short rest breaks this is especially important in a mobile computing environment Portable computers weigh between approximately 1 4 and 3 7 kilos 3 and 8 pounds When traveling be sure to carry your computer properly to minimize strai...

Page 43: ... A drop of a few inches onto a rigid surface while the hard drive is operating could destroy data or damage the drive Carry the notebook in a padded case to protect against bumps and jolts Set down the notebook gently To maintain your notebook Provide adequate ventilation around the notebook Always set the notebook on a flat surface so that air can flow freely around and underneath it Always turn ...

Page 44: ...monitor and turn off the internal display Fn F5 If you are not using an external monitor set the Turn off monitor timeouts for both AC and battery operation to the shortest comfortable interval Avoid using a screen saver or other software that prevents the notebook from going on standby after a timeout period If you use a screen saver enable the option to shut off the display after a time delay Do...

Page 45: ...Reference Guide 45 Batteries and Power Management ...

Page 46: ...rns off hard disk Turns off the hard disk drive This is usually set to occur shortly after the display is turned off The hard disk is not accessed for the specified interval Begin using the notebook the hard disk turns on when needed Turns off display Turns off the display to conserve battery power and extend the life of the display No keyboard pointing device or other input activity occurs for th...

Page 47: ...tically shuts down components or enters a power saving mode You can also save these settings as a power scheme In addition you can specify how the notebook acts when battery power drops to low levels and how it responds when you press the power button or close the lid 1 Click Start Control Panel Performance and Maintenance Power Options 2 On the Power Schemes tab enter the timeout settings you wan...

Page 48: ...to any of the following three modes whenever you need to Power mode Does this Use when To enter this mode Standby Maintains your current session in RAM and turns off the display and other components You will be away from your notebook for up to several hours Click Start Turn Off Computer Stand By or press the power button Hibernation Saves the current session to disk then shuts down Provides maxim...

Page 49: ...ed tab select to show the icon on the taskbar Place the pointer over the power icon to display the remaining battery charge This value is shown as either a percentage of charge remaining or as time remaining Double click the power icon to open the Power Meter window Click the power icon to display a menu of the available power schemes Right click the power icon to view the options for displaying p...

Page 50: ...attery recharges To recharge the battery CAUTION The AC adapter is normally warm whenever plugged into an AC outlet The notebook is normally warm while recharging Do not recharge the notebook in a briefcase or other confined space or its battery could overheat To recharge the battery plug the AC adapter into the notebook To get the longest operating time wait until the battery s charge is below 50...

Page 51: ...ing it Press the wireless on off button so the light turns off If you have an I O PC Card that is a PC Card having an external connection such as a network card remove it when you re not using it Some I O cards use significant power even while they re inactive If you work with an application that uses an I O PC Card exit the application when you finish using it Install a different battery see Step...

Page 52: ...uctions to test and condition your battery The process could take 4 6 hours or more per battery You can use the computer during the process If you interrupt the process the battery might be left with a low charge To maximize processor speed If your notebook contains a multispeed processor with Intel SpeedStep Technology the processor can automatically switch to lower power saving speeds or to high...

Page 53: ...Reference Guide 53 Modem and Network Connections ...

Page 54: ...tebook allows you to connect to any Internet Service Provider ISP or modem network that has V 90 interoperable modems Check with your ISP for a list of telephone numbers that support V 90 Note that the maximum speed for faxing is 14 4 Kbps Even though the modem is capable of downloading at 56 Kbps your ISP or modem network may not operate at this speed or support this technology Please check with ...

Page 55: ...p Disconnect is not certified there If pulse dialing is disabled you should use tone dialing connections only Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider The number of failed attempts and the period you must wait before trying again differ from country region to country region check with your telephone company For example if you are diali...

Page 56: ...he ISP you choose Connecting to the Internet 1 Click Start Internet Internet Explorer For your first connection you ll be prompted for information about your connection 2 Click the Connect button in the Network Connections window You can set the notebook to display a taskbar icon two connected computers whenever you have successfully connected to the Internet click Start Control Panel Network and ...

Page 57: ... Panel Click Start Control Panel Printers and Other Hardware Phone and Modem Options to change many modem settings On the Modems tab click Properties to set connection speeds or on the Dialing Rules tab click Edit to set dialing options Communications software Many communications applications provide options for controlling modem settings See the help for your software AT commands You can control ...

Page 58: ...look Express 2 If you are not currently connected to the Internet the Network Connections window appears Choose Connect to connect to the Internet To send an e mail message 1 In Outlook Express click the Create Mail tool on the toolbar 2 Fill in the information in the New Message window 3 To send click the Send button To receive e mail messages 1 In Outlook Express click the Send Recv tool on the ...

Page 59: ...he Fax Configuration Wizard steps you through the process of setting options and customizing the program for your personal use Follow the onscreen instructions If you re not sure which setting to choose accept the default choice To send a fax Click Start All Programs Accessories Communications Fax Send a Fax then follow the instructions that appear on the screen If instead you want to send a docum...

Page 60: ...he LAN cable not supplied into the built in LAN port on the notebook The cable must have an RJ 45 connector 3 Windows XP automatically detects and sets up a LAN connection To edit the settings open Network Connections in Control Panel See Windows Help for information about setting up and using LAN connections click Start Help and Support Contact your network administrator for network information T...

Page 61: ...eless network You can connect to an access point that gives you access to a local area network or you can connect directly to other computers in an AdHoc network 1 Right click the wireless network connection icon in the taskbar then select View Available Wireless Networks from the pop up menu 2 A list of available networks appears Select the network you want enter the encryption key if required an...

Page 62: ...umber for 128 bit 5 Mark the option to make this a computer to computer adhoc network 6 Click OK to save the configuration This network is added to your list of preferred networks and becomes available to other computers 7 If you re within range of infrastructure networks higher on the preferred list click Advanced and select Computer to Computer ad hoc networks only To turn wireless LAN communica...

Page 63: ...ction icon If you re within range of your wireless network your notebook automatically connects To check the status of your wireless connection open Network Connections in Control Panel and double click the connection Turning off communication and ending a connection 1 Important close any files that reside on other network computers 2 To turn off the wireless function without turning off your note...

Page 64: ...eless communication may be restricted in some situations or environments such as when traveling in an airplane If in doubt be sure to ask for authorization before turning on your notebook s wireless networking In Italy Singapore and possibly other countries you are required to purchase a license from the responsible authority before using the wireless function Turning on communication and making a...

Page 65: ...ic business card or vCard 5 Click OK to save the configuration Detailed instructions for these tasks are included in the Bluetooth online help To work with Bluetooth devices Important Wireless communication may be restricted in some situations or environments such as when traveling in an airplane If in doubt be sure to ask for authorization before turning on your notebook s wireless networking In ...

Page 66: ...ing to your notebook that is using your notebook as a host right click the Bluetooth Connection Manager icon in the taskbar then select Open Tools COM Ports The connecting devices must connect to the host port number COMn Making a dial up connection If you have a Bluetooth cellular phone you can use it with your notebook to make a dial up connection to the Internet Before you can connect create th...

Page 67: ...Reference Guide 67 Add On Devices ...

Page 68: ...UTION Before disconnecting a plug in module you must turn off the notebook otherwise you could lose data and damage the equipment Handle and store a module carefully when it s out of the notebook Do not drop it or apply excessive pressure to its surfaces this could damage its internal mechanisms Do not touch the metallic pins on the notebook s connectors or the module connectors Static electricity...

Page 69: ...atch on the bottom of the notebook toward the back of the notebook 3 Grasp the module and pull it out 4 Slide the new module into the notebook until it clicks into place To save weight and protect the module bay when traveling insert the weight saving module provided with your notebook ...

Page 70: ... button if available or using the stop or eject control in your multimedia player software Be sure to press the CD or DVD onto the spindle You can damage the disk or drive if you just lay it on the tray 1 Press the button on the face of the drive If you are using this drive for the first time be sure to remove the cardboard packing insert 2 Place the disk into the drive label facing up and gently ...

Page 71: ...rence Guide 71 If the notebook loses power or if you have removed the drive module from the notebook you can manually open the drive to remove a disk Use a pin or straightened paper clip to press the release switch on the drive door to open it ...

Page 72: ... music files If the notebook is on standby in hibernation or even turned off you can still play audio CDs Slide the multimedia power switch to the left to activate the player without turning on the notebook then use the multimedia buttons to control play 1 MP3 player launch button 2 Previous track 3 Next track 4 Status panel button 5 Status panel 6 Play Pause 7 Stop 8 Multimedia power switch and i...

Page 73: ...rst press turns on the backlight Subsequent presses cycle through the available information in the following order Power status ON OFF standby or hibernate Date Time Battery charge remaining 0 to 100 CD player status if CD player is running shows the track number play status playing paused or stopped and time counter 1 Status panel button 2 Status panel You can set the date and time displayed in t...

Page 74: ...side the region of the world in which they are sold Most DVD drives let you change the region code only a limited number of times usually no more than four Please note that when you reach this limit your last change to the region code will be hard coded on the DVD drive and will be permanent Your HP warranty does not cover the expense of correcting this situation Refer to the help for your DVD pla...

Page 75: ...f the CD RW software can vary or Click Start All Programs Windows Media Player You can also use Windows Explorer to create data CDs using the DVD CD RW drive If you need to install the DVD CD RW software run Setup on the software CD or DVD Refer to the software s help for details about creating or copying CDs For best results use HP certified media While other media may work HP cannot guarantee co...

Page 76: ...rd PCMCIA and CardBus Zoomed Video cards are not supported To insert or remove a PC Card Inserting a PC Card 1 Hold the PC Card with its face up and its connector holes toward the card slot 2 Slide the PC Card all the way into the slot until its outer edge is flush with the casing of the notebook Most cards are properly seated when the outer edge is flush with the casing of the notebook but some c...

Page 77: ... click the Safely Remove Hardware icon in the taskbar This protects your data and helps avoid unexpected problems If needed you can restart the card by removing and then reinserting it 2 Press the eject button to pop it out then press it in again to eject the PC Card Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your notebook visit the ...

Page 78: ...rd slot accepts these memory cards which can be used with a variety of digital products such as PDAs digital video camcorders cellular phones and digital music devices To insert or remove an SD Card or MMC Card Inserting an SD Card or MMC Card 1 Hold the SD Card or MMC Card so that the contacts metal surface are face down 2 Slide the card all the way into the SD MMC Card slot until it locks into p...

Page 79: ... card inward to release it The card will pop out slightly 2 Grasp the card and pull it out Finding tested SD Cards and MMC Cards For the current listing of SD Cards and MMC Cards that have been tested and approved for use with your notebook visit the Accessories section of the HP Notebook web site www hp com notebooks ...

Page 80: ...ea network LAN Audio devices such as external speakers headphones or stereo inputs IEEE 1394 devices To identify connectors for external devices The diagram below shows the connectors for external devices on the notebook Note Before you connect any device check its documentation to see if you need to make any settings or adjustments to the equipment before using it This might include setting switc...

Page 81: ...on the notebook 1 Parallel port burgundy 2 External monitor VGA port blue 3 Universal serial bus USB ports 2 4 S video TV out port yellow 5 LAN port and indicators 6 Modem port 7 IEEE 1394 port 8 SD MMC Card slot 9 PC Card slot 10 External microphone jack pink 11 Headphone jack green ...

Page 82: ...y disabled when the notebook is docked in a port replicator with a PS 2 mouse connected Note USB keyboards do not support Fn hot keys To connect a USB device The universal serial buses USB on the notebook provide a bi directional serial interface for adding peripheral devices such as a mouse keyboard floppy drive printer scanner or game controller on a single bus USB to serial and USB to parallel ...

Page 83: ...e from the USB floppy drive directly to the notebook s USB port To connect an audio device Your notebook includes a built in microphone at the top of the display that you can use to record voice sound and music You can also plug in headphones external speakers an external microphone or a line in from a stereo or other audio device CAUTION The audio jacks are three terminal stereo jacks They are no...

Page 84: ... and then use either display or both displays at once To connect an external monitor 1 Connect the monitor cable from the monitor to the monitor port colored blue on the back of the notebook 2 Connect the monitor to a power source and turn it on 3 Press the power button to turn on the notebook To switch the display to the external monitor Press Fn F5 to cycle through the display options notebook d...

Page 85: ...monitor resolution and other settings 1 Click Start Control Panel Appearances and Themes Display 2 On the Settings tab adjust the Screen resolution The internal display supports resolutions of up to 1024 768 XGA displays or 1400 1050 SXGA displays For a high resolution external monitor the notebook supports resolutions up to 1600 1200 resolution 16 bit To use a TV set as a monitor You can connect ...

Page 86: ... Programs Hewlett Packard Notebook HP TV Now Options To deactivate the TV display using HP TV Now To automatically return your notebook to its normal settings do one of the following Press the HP TV Now button or Click Start Programs Hewlett Packard Notebook HP TV Now To customize the TV display If you prefer to customize the display settings only instead of using HP TV Now you can Click Start Con...

Page 87: ...Start Control Panel Printers and Other Hardware Wireless Link or Move the pointer over the Wireless Link icon in the taskbar Disabling the infrared port You should generally disable infrared communication when you aren t using it 1 Close any applications that are using infrared and any folders on an infrared link 2 Click Start Control Panel Printers and Other Hardware Wireless Link 3 On the Hardwa...

Page 88: ...ct it to the rear of the port replicator Make sure that the AC status light is on 2 Align the notebook with the locator pins on the port replicator 3 Press the notebook down until it clicks into place Make sure that the dock status light is on 4 Open the notebook and press the power button to turn it on When the notebook is docked you can use the port replicator s security connector to secure the ...

Page 89: ... IEEE 1394 port located on the notebook s left side You can use it to connect devices such as audio and video equipment disk drives printers and other computers Attach the device s cable to the IEEE 1394 port on the notebook s left side Windows automatically recognizes the device Note If you have problems making this connection contact the device manufacturer and the HP Business Support web site w...

Page 90: ... sensitive to static electricity and can be permanently damaged by it Handle the RAM module only by its edges Before installing the memory module discharge your body s static electricity by touching the metal shielding around the connectors on the rear of the notebook 1 Turn off the notebook click Start Turn Off Computer Turn Off 2 Important unplug the AC adapter if present and remove the battery ...

Page 91: ...e discharge your body s static electricity by touching the metal shielding around the connectors on the rear of the notebook 1 Turn off the notebook click Start Turn Off Computer Turn Off 2 Important unplug the AC adapter if present and remove the battery 3 Turn the unit bottom side up loosen the screw holding the RAM cover the cover retains the screw and remove the cover 4 Release the two latches...

Page 92: ...ve the battery 3 Open the display so that it lays flat 4 Remove the screws from the back of the display hinge covers 5 Remove the plastic panel above the keyboard containing the power button and One Touch buttons Use a small flat blade screwdriver to carefully pry up the right end of the panel above the Page Up key then lift the end until the panel unsnaps CAUTION When removing the panel be carefu...

Page 93: ... not to pull on the cable connecting the keyboard to the notebook 8 Raise the top edge of the keyboard then fold it onto the front of the case WARNING Do not touch the metal surfaces inside the notebook until they have cooled off They could be very hot if the notebook was running recently Do not touch the electronic components inside the notebook Static electricity can permanently damage them ...

Page 94: ...yboard back into position Slide its front edge into the notebook s case then lower the top of the keyboard into place 13 Retighten the three screws along the top of the keyboard 14 Make sure the cable is securely connected to the plastic panel If needed press the connector into its socket until it clicks into place 15 Bend the center of the panel upward slightly insert the tabs on the ends of the ...

Page 95: ...out of the notebook 4 Gently slide the new drive into the hard drive compartment Press firmly to make sure the connector seats properly 5 Reinstall the hard drive retaining screws Important If you are installing a new hard disk drive you should create a Utility partition on the drive before loading any software See To recover the factory installation of your hard disk on page 124 If the notebook p...

Page 96: ...e holder then reinstall all four screws into the holder and drive case To prepare a new hard disk drive When you install a new hard disk drive you must prepare it to work with your notebook by installing the Windows software and operating system that were originally installed on your notebook Do this using the Recovery CDs or DVDs that came with your notebook see To recover the factory installatio...

Page 97: ...Reference Guide 97 Troubleshooting and Maintenance ...

Page 98: ...port Fixing a problem and use the Windows troubleshooters See the Microsoft Windows manual shipped with your notebook For updated information see the HP Notes in the online HP Library or on the Recovery CD or DVD in hp Library Find technical tips and software updates for your notebook at the HP Business Support web site www hp com go bizsupport Test your notebook by running the e Diagtools test pr...

Page 99: ...the right side of the notebook once or twice until the indicator light goes off If sound does not record Check the software controls for recording sound click Start All Programs Accessories Entertainment Sound Recorder In Volume Control click Options Properties and make sure the microphone is enabled in the recording controls Test the audio with the e Diagtools diagnostics see Testing the Hardware...

Page 100: ...in the middle You may have accidentally paused the DVD movie Press the Play button to resume The DVD may be double sided Open the DVD tray and read the text near the center hole of the disk If it says Side A flip the disk over close the tray and press the Play button to continue playing the movie If you get a Region Code error when playing a DVD movie DVDs can have regional codes embedded in the d...

Page 101: ...ard or widescreen In widescreen format black bands appear at the top and bottom of the screen To view the standard format flip the disk over and play the other side If a DVD doesn t play with two displays If both displays are active press Fn F5 to switch to one display If you re using both displays the DVD image will not appear on any display set up as secondary Click Start Control Panel Appearanc...

Page 102: ...splay with the e Diagtools diagnostics see Testing the Hardware on page 119 If one or more display pixels look bad TFT display manufacturing is a highly precise but imperfect technology and manufacturers cannot produce displays that are cosmetically perfect Most if not all TFT displays exhibit some level of cosmetic imperfection These cosmetic imperfections may be visible under varying display con...

Page 103: ...the notebook s hard drive doesn t spin Make sure the notebook has power If necessary connect the AC adapter and make sure it is fully plugged into a power source and into the back of the notebook Remove and reinsert the hard drive see To replace the hard disk drive on page 95 If the hard disk makes a buzzing or whining noise Back up the drive immediately See whether the noise is coming from elsewh...

Page 104: ...er than usual Always set the notebook on a firm flat surface so that air can flow freely around and underneath it Make sure the air vents on the right side and back of the notebook are clear Make sure the fan is working properly If needed test the fan s operation see Testing the Hardware on page 119 Infrared Problems If you have problems with infrared communication Make sure the line between the t...

Page 105: ... the e DiagTools diagnostics see Testing the Hardware on page 119 If the embedded numeric keypad doesn t work To type numbers make sure Num Lock is on Make sure the embedded Keypad Lock Fn F8 is on or that you press and hold the Fn key to temporarily access the embedded keypad If you can t type the euro symbol Hold Alt GR when you press the marked key The euro symbol is not on the U S English keyb...

Page 106: ...330 feet Use the networking problems troubleshooter in Windows Help and Support Click Start Control Panel Performance and Maintenance System On the Hardware tab open the Device Manager If the network interface is disabled try to enable it If it has a conflict try disabling another device If you can t browse My Network Places Click Start Search to look for a computer If you can t log in to Netware ...

Page 107: ...oise on the line which reduces the overall transmission speed If necessary contact your telephone company about fixing this type of problem If you re dialing internationally line noise is often difficult or impossible to eliminate If you have call waiting disable it your telephone company can provide instructions Eliminate extra connections in the line If possible connect directly to the wall jack...

Page 108: ...ncluding any digits required for outside access or long distance In Control Panel open Phone and Modem Options and check the dialing options look for duplicate digits for outside access or long distance Make sure the number you re calling isn t busy If you re in a foreign country region the dial tone may not be recognized by the modem Click Start Control Panel Printers and Other Hardware Phone and...

Page 109: ... latest modem driver from the technical support area of the HP notebook web site www hp com notebooks Run the modem diagnostics 1 Click Start Control Panel Printers and Other Hardware Phone and Modem Options 2 Click the Modems tab and select the modem you want to test 3 Click Properties Diagnostics Query Modem If the modem isn t detected Check the modem setup In Control Panel open Phone and Modem ...

Page 110: ...are try using Class 1 Close any other communications programs If you re faxing by printing from an application make sure you ve selected the fax printer Try turning off power management features temporarily If the modem clicks repeatedly but doesn t connect Make sure you re using an analog telephone line You must not use a digital line In a hotel ask for a data line Check all cables and connection...

Page 111: ...evice Manager and double click Universal Serial Bus Controllers If a USB modem doesn t work properly See Modem problems on page 107 Make sure the port connection is secure Use the modem troubleshooter under Networking problems in Windows Help and Support Check the modem settings in Control Panel Disable the internal modem 1 Click Start Control Panel Performance and Maintenance System On the Hardwa...

Page 112: ... Manager and double click Universal Serial Bus controllers Test the USB port with the e Diagtools diagnostics see Testing the Hardware on page 119 PC card PCMCIA problems If the notebook doesn t recognize a PC Card Remove and reinsert the PC Card Put the notebook on standby then resume Restart the notebook If the card requires an IRQ make sure one is available If necessary set the IRQ to an unused...

Page 113: ... or runs sluggishly This may be normal Windows behavior Background processing can affect response time Certain background operations such as a virus scanning program can affect performance Press Ctrl Alt Del to see if an application is not responding Restart the notebook Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out If the noteboo...

Page 114: ...ug in the AC adapter If the battery doesn t charge Make sure the AC adapter is fully plugged into the power source and the notebook and that the light on the adapter is on If you re using a power strip remove the AC adapter from the power strip and plug it directly into a wall outlet Make sure the battery is fully installed and locked in place Move the notebook away from any nearby heat source Unp...

Page 115: ...have since you will probably later switch to tasks that require less power If the notebook doesn t go on standby as expected If you have a connection to another computer the notebook won t go on standby if the connection is active If the notebook is performing an operation it normally waits for the operation to finish before going on standby If the notebook doesn t automatically hibernate as expec...

Page 116: ...notebook doesn t respond when you turn it on Connect the AC adapter Reset the notebook by using a pen or straightened paper clip to press the reset switch on the back of the notebook Then press the power button to turn the notebook on Don t use the touch pad while booting or resuming If the notebook still doesn t respond remove the battery and AC adapter and remove any PC Card Then reset the noteb...

Page 117: ...d the Windows desktop will appear Standby and resume problems If the notebook takes a long time to resume after being on standby The notebook can take a minute or longer to resume if a network card is installed A blinking cursor appears on the display while the system is loading and checking hardware and network connections As soon as the hardware is reinitialized the Windows desktop appears If yo...

Page 118: ...con in the taskbar is red Make sure you are using the correct SSID and channel settings click the wireless link icon in the taskbar and select Advanced Configuration Contact your system administrator for the correct settings Make sure you are in range of an access point for an infrastructure connection or other wireless computer for an AdHoc connection You can connect but the network is slow Check...

Page 119: ...exit the program so drivers can be loaded To run the e Diagtools diagnostic test 1 Restart the notebook click Start Turn Off Computer Restart 2 When the HP logo appears press F10 to start the diagnostic test 3 When the menu appears press Enter to run e Diagtools The first time you run the program you are prompted to select the language for the program 4 Follow the prompts to run e Diagtools 5 When...

Page 120: ...grams Hewlett Packard Notebook HP e Diagtools e Diagtools for Windows 12 Click View to display the Support Ticket 13 To add information about your problem click Comments and type the information then click OK To save or print the Support Ticket click Save As or Print To e mail the Support Ticket to your support agent click e Mail The first time you make an e mail connection from this program click...

Page 121: ...uration utility 3 The pointing devices are not active in the BIOS configuration utility so you will need to use the keyboard to navigate Press the left and right arrow keys to move among menus Press the up and down arrow keys to move among parameters in a menu Press Enter to open the dialog for the current parameter or to select the parameter Press Tab or the left and right arrow keys to move amon...

Page 122: ...NUM LOCK is enabled at startup Enabled LCD Display on off selected models Enables the LCD status panel Enabled LCD Display Date Time selected models Sets the format for displaying the date and time on the LCD status panel mm dd yy hh mm AM PM Security Menu Setting Description Default Set Admin Password Press Enter to set change or clear the administrator password which protects BIOS settings The p...

Page 123: ...it No Save Discards any changes made since last save then exits and reboots Does not affect password date or time changes Default Settings Restores default settings and remains in Setup Does not affect password date or time changes Restore Settings Discards any Setup changes made since last save and remains in Setup Does not affect password date or time changes ...

Page 124: ...also use the same process to create a larger Utility partition on your hard disk or to create a Utility partition on a new hard disk The hidden Utility partition contains the e Diagtools diagnostic tests and stores hibernation data for operating systems that don t provide hibernation CAUTION This procedure formats the notebook s hard disk drive and erases all data on the disk After the hard disk i...

Page 125: ...not to install the operating system If your hard disk is partitioned into several drives you can install the factory software on drive C without affecting other drives Click Advanced and select to restore only the C partition 8 Important when prompted to reboot the notebook press Ctrl Alt Del and follow any instructions that appear You can find more details about recovering the factory installatio...

Page 126: ...provided with the updates To update Windows drivers From time to time HP releases updated versions of the drivers for your notebook These updates are intended to fix any problems that could be encountered in the drivers and to keep your notebook running smoothly In addition HP normally provides drivers for other versions of Microsoft Windows in case you decide to install a different version of Win...

Page 127: ...Reference Guide 127 HP Support and Service ...

Page 128: ...omputers HP Instant Support To get online technical support for your notebook click Start Help and Support or All Programs HP Instant Support HP Business Support web site Get e mail and telephone support information technical information and software updates www hp com go bizsupport HP Notebook computer web site Get the latest information about technical support plus information about warranty and...

Page 129: ...operating systems or usage not intended for nor included by HP with the product How to repair the product yourself Product development or custom installations Consulting To contact the HP Customer Care Center visit the HP Business Support web site www hp com go bizsupport under Contact HP You can find information for contacting the Customer Care Center by e mail as well as a current list of phone ...

Page 130: ...acific English from outside UK 44 0 207 512 52 02 Australia 61 3 8877 8000 Finland Swedish English 358 0 203 47 288 Hong Kong 852 800 96 7729 France 33 0 1 43 62 34 34 India 1 600 112267 Germany 49 0 180 52 58 134 Indonesia 62 21 350 3408 Greece 30 1 60 73 603 Japan Navi Dial 0570 000 510 Hungary 36 0 1 382 1111 Japan if Navi Dial unavailable 03 5344 7181 Ireland 353 0 1 662 5525 Korea Seoul 82 2 ...

Page 131: ... support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date and will provide you with repair processes Warranty service may include the cost of shipping handling duties taxes freight or fees to or from the service location Note Your HP notebook has regional support and service in selected countries and it currently is...

Page 132: ... before you send your notebook for service PC Cards AC adapter and power cord Any removable media such as CDs DVDs or floppy disks Any hardware not involved in the problem and not requested for repair 3 When sending your notebook to Hewlett Packard please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit Note If the hard disk drive is...

Page 133: ... and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund o...

Page 134: ...EPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE...

Page 135: ...Reference Guide 135 Reference Information ...

Page 136: ...ay S3 Savage4 AGP4X 3D graphics Supports 16 million colors and OpenGL graphics Supports hardware acceleration for MPEG Display driver supports MPEG2 overlay Supports simultaneous LCD CRT operation same image on both displays Integrated VGA Up to 32 MB video memory shared with system memory Supports NTSC and PAL TV Dual display for LCD and external monitor or TV External color support starting at 6...

Page 137: ...croll pad Input Output 2 universal serial bus USB ports 15 pin VGA video out blue with DDC support Resolution up to 1600 1200 64K or 16M colors Refresh rate of 60 to 85 Hz depending on resolution and color depth RJ 45 LAN jack 25 pin bi directional high speed ECP EPP parallel burgundy S video TV out yellow IEEE 1394 port Docking port supports optional simple port replicator One DC in jack One micr...

Page 138: ...4N266 South Bridge VIA VT8233CE Display controller S3 Savage 4 in North Bridge Audio controller VIA Realtek ALC201 AC97 Codec CD player controller O2 OZ 163 LAN Realtek RTL8100L CardBus controller ENE 1410 Keyboard embedded controller National NS87591 Super I O in South Bridge VT1211 SD MMC controller W83L518D IEEE 1394 controller VIA VT6306 ...

Page 139: ...em Reference Ambit In the following AT command table default settings are shown in bold All listed AT commands except A must be preceded by AT AT Commands Ambit Command Function Ambit Basic and Extended AT Commands A Re execute command not preceded by AT A Go off hook and attempt to answer a call B0 Select V 22 connect 1200 bps C1 Return OK message Dn Dial modifier E0 Turn off command echo E1 Turn...

Page 140: ... i e Ok Connect Ring No Carrier also for busy if enabled and dial tone not detected No Answer and Error X1 Report basic call progress result codes and connections speeds Ok Connect Ring No Carrier also for busy if enabled and dial tone not detected No Answer Connect XXXX and Error X2 Report basic call progress result codes and connections speeds i e Ok Connect Ring No Carrier also for busy if enab...

Page 141: ...data mode Fclass 1 Select facsimile Class 1 mode Fclass 2 Select facsimile Class 2 mode FAE 0 Disable data fax auto answer FAE 1 Enable data fax auto answer FRH n Receive data with HDLC framing 3 V 21 channel 2 300bps 24 V 27ter 2400bps 48 V 27ter 4800bps 72 V 29 7200bps 73 V 17 7200bps long 74 V 17 7200bps short 96 V 29 9600bps 97 V 17 9600bps long 98 V 17 9600bps short 121 V 17 12000bps long 122...

Page 142: ...bilities FDCS Current session results parameters FDIS Currest session capabilities parameters FLID xxx Local ID string FPHCTO n DTE phase C response timeout n 100ms FPTS n Page transfer status S Registers Ambit Register Function Ambit Range units Default S0 Rings to auto answer 0 255 rings 0 S1 Ring counter 0 255 rings 0 S2 Escape character 0 255 ASCII 43 S3 Carriage return character 0 127 ASCII 1...

Page 143: ...ta compression control 136 138 138 S91 Data transmit level 6 15 dBm 10 country dependent S92 Fax transmit attenuation level 6 15 dBm 10 country dependent S95 Result code messages control 0 Selected Result Codes Ambit Code Meaning 0 OK 1 CONNECT 2 RING 3 NO CARRIER 4 ERROR 5 CONNECT 1200 6 NO DIAL TONE 7 BUSY 8 NO ANSWER ...

Page 144: ...region not listed below or a replacement AC adapter contact your local Hewlett Packard dealer or Sales office For any power cord with a fused plug if you have to replace the fuse be sure to install an approved fuse Country Region Rated Voltage and Current HP Part Number Canada Mexico Philippines Taiwan United States 125 Vac 3 A 8120 6313 Europe Egypt Israel Saudi Arabia 250 Vac 2 5 A 8120 6314 Hon...

Page 145: ...ceable parts inside Do not dispose of the battery pack in fire or water Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention Do not expose the battery pack to storage temperatures above 60 C 140 F When the battery is not in...

Page 146: ...attempt to make any adjustment of the unit Avoid direct exposure to the laser beam do not open the unit CLASS 1 LASER PRODUCT LASER KLASSE 1 LED safety The infrared port located on the front of the computer is classified as a Class 1 LED light emitting diode device according to International Standard IEC 825 1 EN60825 1 This device is not considered harmful but the following precautions are recomm...

Page 147: ...io operates within guidelines found in radio frequency safety standards and recommendations which reflect the consensus of the scientific community HP therefore believes the internal wireless radio is safe for use by consumers The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones However the use of wireless radios may be r...

Page 148: ...ommunications However there is no guarantee that interference will not occur in a particular installation If this computer does cause harmful interference to radio or television reception which can be determined by removing the unit s battery and AC adapter try the following Reorienting or relocating the receiving antenna Relocating the computer with respect to the receiver Connecting the computer...

Page 149: ...emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 of Industry Canada Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique éd...

Page 150: ...nt a été reconnu conforme aux décisions du Conseil 98 482 EC relatives à la connexion pan européenne de terminal simple au réseau téléphonique public commuté RTPC et à un réseau sans fil RF Cependant des différences existant entre les RTPC nationaux présents dans les différents pays cette homologation en elle même ne garantit pas la réussite de toutes les opérations sur tous les points de terminai...

Page 151: ...mpostazioni interne del software Rivolgersi al fornitore dell apparecchiatura qualora sia necessario utilizzare quest ultima su una rete telefonica diversa Per ulteriore assistenza sul prodotto contattare Hewlett Packard International Products sold internationally by Hewlett Packard and its authorized dealers meet the specifications listed on the following pages ...

Page 152: ...adio TBR 21 1998 EG 201 121 1998 Notified Body Number 0682 Notified Body Address CETECOM ICT Services GmbH Untertuerkheimer Str 6 10 D 66117 Saarbruecken Equipment Class 2 ETSI 300 826 General EMC requirements for Radio equipment ETSI 300 328 Technical requirements for Radio equipment Supplementary Information The product herewith complies with the requirements of the R TTE Directive 1999 5 EC and...

Page 153: ...ting disks 70 on first startup 24 removing disks 70 status light 18 CDs checking play status 73 creating or copying 75 playing 72 recommended media 75 when notebook not on 72 click buttons configuring 31 using 30 31 connecting audio devices 83 external monitor 84 floppy drive 83 IEEE 1394 devices 89 infrared devices 87 LAN 60 parallel device 82 port replicator 88 to Internet 56 USB devices 82 wire...

Page 154: ...ng display 36 IEEE 1394 connecting devices 89 infrared communication connecting devices 87 making connections 87 printing 87 setting up 87 transferring files 87 when not in use 87 infrared port safety 146 installing original software 124 Internet connecting to 25 56 disconnecting 56 Internet Explorer 56 Internet Service Providers 54 56 inventory 12 K Kensington lock attaching 39 40 88 keyboard emb...

Page 155: ...r cords 144 power management automatic 46 schemes 47 power mode status light 17 power modes automatic 46 entering 28 hibernation 28 standby 28 printing compatible printers 82 infrared 87 parallel connection 82 troubleshooting 115 processor speed 48 maximizing 52 protection Kensington lock 39 40 88 R RAM adding 90 DDR 226 107 removing 90 91 92 recovering original software 124 Recovery CD diagnostic...

Page 156: ...98 keyboard 104 LAN 106 memory 106 modem 107 108 One Touch buttons 110 parallel port 111 PC Card 112 power 114 printing 115 resume 117 resuming 117 standby 117 startup 116 touch pad 104 USB port 111 wireless communication 117 turn off 48 TV set as monitor 85 U USB connecting devices 82 port adapters 82 troubleshooting port 111 Utility partition creating 95 124 125 expanding 124 V ventilation 43 10...

Reviews:

No comments