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Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Reference
Guide
111
Parallel and USB problems
If a USB mouse doesn’t work
•
Make sure you followed the manufacturer’s installation instructions completely and
have installed the mouse properly. If not, repeat the procedure.
•
Make sure the port connection is secure.
•
Put the notebook on standby, then resume.
•
Restart the notebook.
•
Check mouse settings in Control Panel.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Universal Serial Bus Controllers.
If a USB modem doesn’t work properly
•
See “Modem problems” on page 107.
•
Make sure the port connection is secure.
•
Use the modem troubleshooter (under Networking problems) in Windows Help and
Support.
•
Check the modem settings in Control Panel.
•
Disable the internal modem:
1. Click Start, Control Panel, Performance and Maintenance, System. On the
Hardware tab, open the Device Manager.
2. Double-click Modem to list the current modem devices.
3. Double-click the internal modem, then select the option to disable the modem.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the hardware tab, open the Device Manager, then double-
click Universal Serial Bus controllers.
Summary of Contents for omnibook OBXT1500
Page 1: ...HP Notebook PC Reference Guide ...
Page 6: ......
Page 11: ...Reference Guide 11 Getting Started with Your HP Notebook ...
Page 26: ......
Page 27: ...Reference Guide 27 Basic Operation ...
Page 45: ...Reference Guide 45 Batteries and Power Management ...
Page 53: ...Reference Guide 53 Modem and Network Connections ...
Page 67: ...Reference Guide 67 Add On Devices ...
Page 97: ...Reference Guide 97 Troubleshooting and Maintenance ...
Page 127: ...Reference Guide 127 HP Support and Service ...