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1
I can't find the PSA in
Network Neighborhood.
●
The PSA will install itself in the workgroup called
workgroup
. If
there are no PCs in this workgroup, the PSA will not show up in
network neighborhood. Microsoft (R) browsing requires a PC in
the workgroup to host a browse list. The administrator must
change the workgroup name through the Web interface on the
PSA.
To choose another workgroup name for the PSA:
1. Access the PSA's web interface by typing the
IP address
in a supported browser window.
2. Click
Microsoft Network Settings page
(under
Networking
in the PSA's web interface).
3. In the window labeled
Windows NT Domain or
Workgroup
change the name to the correct workgroup
name.
4. Click
.
●
A less common cause is that the Master Browser list (Network
Neighborhood) has not yet been updated with the new PSA.
Depending on the size and speed of the network, it may take up
to 30 minutes before the network's master browser list gets
updated.
●
Once this browser list gets updated on the PC that's hosting this
list, other PCs on the network will check the browser list and be
able to see any new devices on the network via Network
Neighborhood.
To find the PSA more quickly:
1. Select
Start
,
Find
, then
Computer
.
2. Type the IP address of the PSA then click
Find Now
.
2
I can't print a test page
from the PSA to a printer.
●
Incorrect printer IP address or DNS name. Verify or correct the IP
address.
●
Duplicate PSA IP address. Verify or correct the IP address.
●
Printer is offline or not present on the network. Verify network
connectivity by pinging the printer and then place the printer
online.
3
I get browser errors
when trying to access
the PSA.
A browser that is not supported or has known limitations may be in the
problem. Check the
supported web browsers
to see if the browser is
supported.
4
I can't locate the printer
from the client.
The client is on a different subnet than the PSA. Verify that WINS is
configured correctly on the
Microsoft Network Settings
page
.
5
How do I know the
printer driver I installed
on the PSA was installed
on the client? Or how
can I tell whether the
updated driver I installed
on the PSA was
successfully installed?
An updated driver will be copied to the client if the driver has the same
name and a newer version or date. You can verify this by printing a test
page from the client. The test page will list all the files associated with
the driver along with version information.
Summary of Contents for LaserJet 4250
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