General Definition
User’s Guide
5-1
Software Technical Support
General Definition
Software technical support may be available for the software provided with your iPAQ Navigation
System. For more information, please review the warranty statement included on Disk 1 of the
iPAQ Navigation System CD set.
Information may also be found online at www.hp.com/go/ipaqnavigation.
Obtaining Support
In the United States and Canada, call the HP iPAQ Navigation System Technical Phone Support
Center at 1.866.4HP.NAV1 (1-866-447-6281). This number is available 8am-8pm Eastern Stan-
dard Time.
To obtain assistance outside these hours, please visit www.hp.com/go/ipaqnavigation.
Performing a Soft Reset
For many problems associated with the iPAQ Navigation System, the resolution will be to perform
a
Soft Reset
. This is a standard procedure that will not harm the data or settings stored on your
Navigation System or your iPAQ PocketPC.
Performing a soft reset will vary by device, and for full instructions please consult your relevant
iPAQ User’s Guide.