Troubleshooting
User’s Guide
6-2
I cannot hear the guidance
instructions
Check the volume is not muted. From the map view click the
Speaker
icon in the menu bar at the bottom of the map.
From
Tools
select
Guidance Volume
. Increase the volume, as
required.
My map is stuck in map pan-
ning mode
To exit Map Panning Mode tap on the red circle with a white x at
the bottom right hand side of the screen.
I cannot load an additional map
Before installing additional maps, verify Navigation System is not
running. From the
Start
menu, tap
Settings >System
>
Memory.
From the
Running Programs
, tap
iPAQ Nav System
>
Stop
.
Verify there is sufficient memory available on your PocketPC or
selected storage card.
There is not enough memory to
install my map
Remove programs from your PocketPC main memory to make
space available
Select a smaller map to install. Install maps by
City
rather than by
Region
(state).
Install an additional SD or CF card in the expansion slot.
How do I know my GPS
receiver is working
Verify the GPS receiver has a flashing blue light.(Bluetooth radio
is switched on.)
Verify the GPS receiver has a green light. A solid light indicates
there is no valid GPS signal; a flashing light indicates there is a
valid GPS signal.
From the Navigation System
Main Menu
select
GPS info
.
The
number of satellites delivering a signal to the GPS receiver dis-
plays.
I cannot find the POI I am look-
ing for on the map
Verify the POI icons are enabled. From the
Tools
menu select
Dis-
play options
. Turn on POI icons by tapping the appropriate box.
POI icons
only
display when the map is zoomed in to the four
closest zoom levels (1,000 ft or closer).
Some POIs are hidden on the map by other POI icons.
To display POIs, tap the
Main
button >
Destinations >
Points of
Interest
. Tap on the
POI
>
Map
to center the map on the POI.
I cannot switch on my device
Verify the PocketPC is charged. Connect the PocketPC to a
charger.
A soft reset is often necessary for the device to switch on. (Refer to
your iPAQ PocketPC User’s Guide for details. All data and settings
are retained).
The application has frozen my
device
Perform a soft reset. See your iPAQ PocketPC User’s Guide for
instructions. (All data and settings are retained.)
The display mode on my device
is incorrect for the time of day.
From the
Tools
menu select
Display Options
.
Switch Color to the
appropriate display mode (
Day
or
Night
mode).
If the mode is set to
Auto
, verify the PocketPC clock is set cor-
rectly.
Problem
Solution
