HP Apollo 9000 750 Owner'S Manual Download Page 143 | Manualshive

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6

Troubleshooting

This

c

hapter

con

tains

information

that

will

help

y

ou

determine

what's

wrong

with

y

our

system

when

y

ou

ha

v

e

problems.

Y

our

system

comes

with

man

y

to

ols

to

help

y

ou

understand

op erating

faults:

F

ron

t

panel

LEDs

P

o

w

er-on

selftests

Bo ot

Administration

commands

System

Acceptance

T

est

Y

ou

will

learn

ho

w

and

when

to

use

these

resources

in

this

c

hapter.

Troubleshooting

Strategies

This

is

an

outline

of

what

y

ou

should

do

in

the

ev

en

t

of

trouble.

1.

If

y

ou

turn

on

the

p o

w

er,

and

y

our

computer

is

completely

unresp onsive

(the

gr

e

en-c

olor

e

d

LED

on

the

fron

t

panel

is

not

ON

and

nothing

app ears

on

the

monitor

for

more

than

20

seconds),

see

\System

Unresp onsive".

2.

If

the

computer

resp onds,

but

the

op erating

system

do es

not

b egin

loading,

see

\Op erating

System

Will

Not

Load".

3.

If

the

op erating

system

loads,

but

the

system

hangs

(if

it

is

no

longer

resp onsive

to

input

from

the

k

eyb oard

or

mouse,

and

the

cursor

stops

ashing

or

disapp ears)

or

the

system

w

orks

in

termitten

tly

,

see

\System

Loses

Net

w

ork

Communications".

4.

If

y

our

computer

has

a

har

d

cr

ash

(stops

w

orking

altogether

and

displays

an

HPMC

error

),

call

y

our

designated

service

represen

tativ e.

An

HPMC

error

is

an

unreco

v

erable

hardw

are

error,

and

it

may

require

the

use

of

sp ecial

Troubleshooting

6-1

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Summary of Contents for Apollo 9000 750

Page 1: ...HP Apollo 9000 Model 750 Owner s Guide for HP UX Users HP 9000 Series 700 Computers ABCDE HP Part No A1961 90000 Printed in USA June 1991 Edition 1 E0691 ...

Page 2: ...ight 1983 91 Hewlett Packard Company This document contains information which is protected by copyright All rights are reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Restricted Rights Legend Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of ...

Page 3: ...opyright 1979 80 83 85 90 Regents of the University of California This software is based in part on the Fourth Berkeley Software Distribution under license from the Regents of the University of California ...

Page 4: ...ate product support service See your HP sales representative for details June 1991 Edition 1 Safety Symbols and Conventions The following conventions are used throughout this manual Note Notes contain important information set o from the text Caution Caution messages indicate procedures which if not observed could result in loss of data or damage to equipment Do not proceed beyond a CAUTION sign u...

Page 5: ...es quand le cache de l unit e n est pas en place Pour eviter des blessures faire tr es attention lors de l installation de modules suppl ementaires par le client WARNING To avoid personal injury and to prevent possible equipment damage ensure that the ac power is o and the ac power cord is disconnected WARNUNG Um Verletzungen und m ogliche Ausr ustungssch aden zu verhindern mu die Wechselstrmoquel...

Page 6: ... 19 inch 48 cm Bildschirm mu von mehreren Personen angehoben werden da die Einheit uber 40 Pfund 18 kilogramm wiegt ADVER TISSEMENT Il faut plus d une personne pour soulever le moniteur de 48 cm 19 pouces etant donn e qu il p ese plus de 18 kg CAUTION Monitor input voltage must be the same as the system s input voltage VORSICHT Die Bildschirm Eingangsspannung mu genauso gro sein wie die Eingangssp...

Page 7: ...de courant c a sp ecialis ee accessible CAUTION Monitor screen damage will occur if the monitor is left on for extended periods of time with the same image on the screen at high intensity VORSICHT Bildschirmschaden ist unvermeidlich falls der Bildschirm uber l angere Zeit und mit demselben Bild auf dem Schirm bei hoher Intensit at angeschaltet bleibt ATTENTION L ecran du moniteur sera endommag e s...

Page 8: ...ely con ned within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Warning Use of controls adjustments or performing procedures different from those specified in this manual may result in hazardous invisible laser radiation exposure None of the mechanisms within the mass storage system contain customer or field replaceable pa...

Page 9: ...als B2355 90006 E ISA Con guration Guide for HP UX HP 9000 Series 700 Computers B2355 90012 A Beginner s Guide to HP UX B1862 90000 A User s Guide to HP UX Shells B1862 90017 HP Visual User Environment User s Guide B1171 90022 The HP Visual User Environment System Administration Manual B1171 90023 Using the X Window System B1171 90037 Using DEX and SAX with HP UX A1926 90002 Managing Clusters of H...

Page 10: ...questions about this guide How to Use This Guide Use this guide to learn about these things how to start up your system how to interact with your computer how to change your computer s con guration by adding replacing or removing internal parts like memory cards and disk drives how to determine the cause of problems with the system hardware This guide will either give speci c directions for each o...

Page 11: ...e if you wish to use the HP Visual User Environment or an HP UX shell to control your computer This chapter also contains a guide to the use of the Boot Console User Interface a program that allows you to change your system s con guration and behavior Read Chapter 4 to learn how to protect your computer s most precious resource its le system Read Chapter 5 to learn how to add replace or remove mem...

Page 12: ...t have been included in this guide at the time of its publication Problems Questions and Suggestions We appreciate comments from the people who use our computer systems Use the Reader Response Card contained in this guide to submit comments about the guide Getting Help You may need assistance from time to time In this manual the person who provides help is called the designated service representat...

Page 13: ...ample Console login The literal name of software elements such as les and programs For example The etc config program user input Text that is to be typed into a computer system by a user Example pwd variable name A variable whose value must be supplied by the user Example cp is a command entered by the user and lename1 and lename2 represent the names of the arguments to the command cp lename1 lena...

Page 14: ...structions may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which...

Page 15: ...estimmungen der Postverf ugung 1046 84 funkentst ort ist Der Deutschen Bundespost wurde das Inverkehrbringen dieses Ger ates angezeigt und die Berechtigung zur Uberpr ufung der Serie auf Einhaltung der Bestimmungen einger aumt Die Einhaltung dieser Grenzwerte schreibt den Gebrauch abgeschirmter Kabel vor VCCI Class 1 ITE Equipment xv ...

Page 16: ...accordance with the requirements set forth in the preceding Emissions Regulations statements In the event that a third party noncompliant I O device is installed the customer assumes all responsibility and liability arising therefrom Compliance to these regulations requires the use of shielded cables xvi ...

Page 17: ...he following The locations of the system unit s switches and LED indicators How to interpret the LED indicators The mass storage device bays The parts of the rear of the system unit including The system bulkhead and its connectors The EISA card faceplate s The graphic device bulkhead s The power supply bulkhead Your HP Apollo 9000 Model 750 Computer 1 1 ...

Page 18: ... holds the system card and graphic device cards The shoulder section to the right of the central section contains the EISA Extended Industry Standard Architecture card bay and the cooling fans At the bottom of the entire unit is the power supply The system unit is intended for deskside placement Figure 1 1 The System Unit 1 2 Your HP Apollo 9000 Model 750 Computer ...

Page 19: ...at cable into a power source electric power is available from the power supply When you turn on the power on standby switch that electrical power is distributed to the rest of the system unit Warning Do not assume that all power to the computer is off just because the power on standby switch has been turned off To completely remove power from you computer unplug the power cable from the power outl...

Page 20: ...ystem is running on your computer Table 1 1 LED Symbols and Their Meanings Symbol LED Activity Meaning On O Power on standby Flashing Transmitting to LAN Flashing Receiving from LAN Flashing Disk activity Slow ash System heartbeat Note If you have been working on your system successfully and the heartbeat LED remains o or on for a long period of time it may mean that your system is hung incapable ...

Page 21: ...tart the HP UX operating system During this time the behavior of these LED indicators and the others hidden behind the cover is not controlled by HP UX Do not interpret the behavior of the LEDS as illustrated by Table 1 1 until after HP UX has nished booting Your HP Apollo 9000 Model 750 Computer 1 5 ...

Page 22: ...rs are mounted on bulkheads metal panels that cover portions of the rear of the computer You can get access to most of the internal parts of your computer by removing some of these bulkheads You will nd descriptions of these internal parts in Chapter 5 Figure 1 4 The Back of the System Unit 1 6 Your HP Apollo 9000 Model 750 Computer ...

Page 23: ...s which may be used with this connector Thin LAN Used to attach the system to an Ethernet LAN Local Area Network that uses a BNC type connector Either this connector or the AUI connector may be used AUI Used to attach the system to an Ethernet LAN Local Area Network that requires an external MAU Medium Access Unit Either this connector or the Thin LAN connector may be used RS 232 Each of these con...

Page 24: ...Figure 1 5 Connectors Mounted on the System Bulkhead 1 8 Your HP Apollo 9000 Model 750 Computer ...

Page 25: ... It has a plug connector for the power cord The power supply bulkhead is below the other bulkheads at the bottom of the system unit as you view it from the rear See Figure 1 6 Figure 1 6 The Power Supply Bulkhead Your HP Apollo 9000 Model 750 Computer 1 9 ...

Page 26: ...s of graphic device in your computer Color graphic card This type of device has three BNC connectors one for each for red blue and green See Figure 1 7 These are connected by a cable to three similar connectors on a color display monitor Grayscale graphic card This type of device has one BNC connector See Figure 1 8 This is connected by a cable to a similar connector on a grayscale display monitor...

Page 27: ...Figure 1 7 Color Graphic Card Bulkhead Your HP Apollo 9000 Model 750 Computer 1 11 ...

Page 28: ...Figure 1 8 Grayscale Graphic Card Bulkhead 1 12 Your HP Apollo 9000 Model 750 Computer ...

Page 29: ...Figure 1 9 Graphic Interface Card Bulkhead Your HP Apollo 9000 Model 750 Computer 1 13 ...

Page 30: ...em unit as viewed from the back See Figure 1 10 An EISA card has a faceplate upon which one or more connectors may be mounted There are four vertical openings in the rear panel of the EISA card bay These openings allow access to the faceplates of the cards If your system contains no EISA cards the openings should be covered with blank faceplates Figure 1 10 Openings for EISA Card Faceplates 1 14 Y...

Page 31: ...ith the controls and indicators For detailed information see the installation instructions that are packaged with your monitor Console Terminal If your HP Apollo 9000 Model 750 computer is con gured as a server it probably will not have a bitmapped display Instead it will use a video display terminal connected to Serial Port A on the I O bulkhead Before using your monitor you should become familia...

Page 32: ......

Page 33: ...your system console Consult About Shells in Chapter 3 and A Beginner s Guide to HP UX for information about basic interaction with the shell command line interface See System Administration Tasks manual for information on managing your system Your computer hardware has been unpacked and installed including computer keyboard monitor and any external peripherals according to the instructions in Inst...

Page 34: ...omputer for the rst time you will be asked for some information about your system You should know the following things The system name of your computer This is sometimes called the host name The system name should not exceed eight characters in length Obtain a system name from your system administrator The time zone where your computer is located If you are connecting your system to a local area n...

Page 35: ...puters this may strike you as odd especially if you are the only user of your machine However the process of user login is one of the ways that HP UX prevents unauthorized persons from using your system This is especially important if your system is attached to a network Turning On the Power Turn on the power to the monitor and any external peripherals rst If necessary wait for any external disk d...

Page 36: ... shown below appears This means your hardware installation was successful and HP UX has booted Your HP VUE has also loaded and started If this screen does not appear see Chapter 6 or contact your designated service representative d a c b 2 4 Starting Up Your Computer ...

Page 37: ...You must rst login as root To login as root type root 4Return5 If you have given your computer a hostname other than unknown skip to step 4 Otherwise go on to step 3 d a c b Starting Up Your Computer 2 5 ...

Page 38: ...er on the NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN Start HP VUE screen button then click the left mouse button once Caution Later you should use the etc setparms program to enter a host name for your system You should not click on the NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN No Windows screen button until you have learned how to read and edit les d a c b 2 6 Starting Up Your Computer ...

Page 39: ...ars Your HP VUE workspace the screen environment in which you interact with HP UX appears in about one minute Note The windows displayed on your screen may not be exactly like those shown in this manual d a c b Starting Up Your Computer 2 7 ...

Page 40: ... press and release the left mouse button twice quickly This is called double clicking Place the pointer over the screen button labeled Continue and click the left mouse button once by pressing and releasing it This will close the Fasten Your Seatbelt window Close the le manager window for the demonstrations by double clicking on its window menu button Move the mouse pointer over the minimize butto...

Page 41: ...ults of the command s execution For the moment though you will use another feature of the HP Visual User Environment the Help System Through interaction with the Help System you may learn about HP VUE Move the pointer to the help screen button It s along the bottom of the control panel and it has a question mark on it Click the left mouse button once d a c b Starting Up Your Computer 2 9 ...

Page 42: ...window and onto the line A Tutorial for New Users and click the left mouse button once to bring the next index into the window Then click the left mouse button once on the NNNNNNNNNNNNNNNNNN Viewer screen button to see the help information d a c b 2 10 Starting Up Your Computer ...

Page 43: ... Environment User s Guide for information on using the scroll bar Close the Help Viewer window by moving the mouse pointer over the window menu button in the upper left hand corner of the window and double clicking the left mouse button Close the Help Index window in the same way Turn the Console window into an icon by clicking on its minimize button d a c b Starting Up Your Computer 2 11 ...

Page 44: ...ol panel s lower right hand bar This bar is called the logout button Click the left mouse button once Notice that the progress light on the logout button begins to blink This indicates that the logout process has begun d a c b 2 12 Starting Up Your Computer ...

Page 45: ...later the login screen will reappear d a c b Caution Do not turn o the power to your computer without rst performing the shutdown procedures described in Shutting Down Your Computer If you do not shut down your computer properly you may damage the programs and data on your disk Starting Up Your Computer 2 13 ...

Page 46: ... a new user account that you will normally use you must rst login as root Caution root is a user account with special privileges and dangers Only the system administrator should regularly login as root d a c b 2 14 Starting Up Your Computer ...

Page 47: ...2 Activate the Help System by moving the pointer to the control panel s help screen button on the bottom marked with a and clicking the left mouse button once d a c b Starting Up Your Computer 2 15 ...

Page 48: ...pears click on the down arrow in the scroll bar to move the text so that you can see the System Administration Tasks entry Move your pointer onto this entry Then click the left mouse button once d a c b 2 16 Starting Up Your Computer ...

Page 49: ...4 When the System Administration Tasks Help Topic window appears select and click on Creating a New User Account d a c b Starting Up Your Computer 2 17 ...

Page 50: ...the down arrow and up arrow in the scroll bar to scroll through the instructions When you have nished reading the instructions click on the control panel s application button That button has a few sheets of paper pictured on it d a c b 2 18 Starting Up Your Computer ...

Page 51: ...will see a le manager window similar to this one To open the system_apps folder move the pointer onto the system_apps folder icon then double click the left mouse button d a c b Starting Up Your Computer 2 19 ...

Page 52: ...7 You will see a system applications window similar to this one Open the sys_admin folder by putting the pointer on it and double clicking the left mouse button d a c b 2 20 Starting Up Your Computer ...

Page 53: ...8 This system administration window appears Move your pointer onto the System Administration Manager SAM icon and double click the left mouse button d a c b Starting Up Your Computer 2 21 ...

Page 54: ...must use the cursor keys To press a softkey you may either use the function keys on your keyboard or use the mouse to click on the softkeys in SAM s terminal window With this item highlighted Users move the mouse pointer over the NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN Select Item softkey and click the left mouse button once d a c b 2 22 Starting Up Your Computer ...

Page 55: ... this line will be highlighted Add a New User Account to the System Move the mouse pointer over the NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN Select Item softkey and click the left mouse button once d a c b Starting Up Your Computer 2 23 ...

Page 56: ... use for normal work for example wizard Note that some items are set to their default values Normally these need not be changed Click on the NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN Perform Task softkey d a c b 2 24 Starting Up Your Computer ...

Page 57: ...e 123four then press the 4Return5 key or click on the NNNNNNNNNNNNN Done softkey Caution Remember your password If you forget your password for the system you won t be able to log back in under the login name you have chosen d a c b Starting Up Your Computer 2 25 ...

Page 58: ...NNNNNNNNN Done softkey The new user will be added to the system while this message is displayed Adding user user name You should also create a password for root Refer to Appendix A of the HP Visual User Environment User s Guide d a c b 2 26 Starting Up Your Computer ...

Page 59: ...14 After the new user has been added to the system press the keyboard space bar to get a blank form d a c b Starting Up Your Computer 2 27 ...

Page 60: ...15 Click on the NNNNNNNNNNNNNNNNNNNNNNNNNN Main Menu softkey d a c b 2 28 Starting Up Your Computer ...

Page 61: ...NNNNNNNNNNNNN Exit SAM softkey To close the Permanent Terminal Window move the mouse pointer over the window menu button in its upper left hand corner and double click the left mouse button d a c b Starting Up Your Computer 2 29 ...

Page 62: ...ut only the rst eight characters are checked To set a password using VUE 1 Click the applications directory button on the Workspace Manager to display the applications directory 2 Double click the NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN system_apps folder to open that subdirectory 3 Double click the NNNNNNNNNNNNNNNNNNNNNNNNNNNNN sys_admin folder 4 Double click the NNNNNNNNNNNNNNNNNNNNNNNNNN PASSWORD i...

Page 63: ...erly you may damage the programs and data on your disk When you need to shut down your computer so it can be powered o you should follow these steps Doing this will ensure that your le system remains intact and that you can power up and login correctly 1 You must be logged in as root If you are not logout then login as root d a c b Starting Up Your Computer 2 31 ...

Page 64: ...2 Click on the control panel s application button That s the one with the pages on it d a c b 2 32 Starting Up Your Computer ...

Page 65: ...3 When this window appears move your pointer onto the system_apps folder and double click the left mouse button d a c b Starting Up Your Computer 2 33 ...

Page 66: ...4 When this window appears move your pointer onto the sys_admin folder then double click the left mouse button d a c b 2 34 Starting Up Your Computer ...

Page 67: ...5 When this window appears double click on the HALTSYS icon d a c b Starting Up Your Computer 2 35 ...

Page 68: ... other users who are logged onto your computer will get a warning that the computer will soon be unavailable In one minute the system will begin its shutdown process If you do not want to shut down your system click on the screen button marked No Cancel d a c b 2 36 Starting Up Your Computer ...

Page 69: ...own process takes about one minute These lines appear at the lower left hand corner of your screen c b Halted in a tight loop OK To Hit Reset Button You may now turn o your computer Starting Up Your Computer 2 37 ...

Page 70: ... appear within ve minutes d a c b For More Information To learn more about the HP UX window environments refer to HP Visual User Environment User s Guide The HP Visual User Environment System Administration Manual and Using the X Window System 2 38 Starting Up Your Computer ...

Page 71: ...urther resources for learning more about the HP UX user interfaces Note If you purchased your HP Apollo 9000 Model 750 computer with pre loaded system software it will start up in HP VUE If you prefer not to use HP VUE you may disable it by following the directions in Disabling HP VUE from Your Computer in Appendix A of HP Visual User Environment User s Guide The system hardware interface The boot...

Page 72: ... the underlying operating system is HP UX you will be able to do much more with this system than you could with a machine equipped with less capable system software This added power does not mean that your computer must be di cult to use HP VUE allows users to accomplish the most common interactions by manipulating graphical objects with a mouse reducing the time it takes to learn how to use HP UX...

Page 73: ...er computers The windows can accept input from the keyboard mouse and other devices and display the applications in a variety of ways Many of the windows are under the control of managers which are software systems that determine the nature and style of your interactions with parts of the HP UX operating system For more information about managers see the HP Visual User Environment User s Guide One...

Page 74: ...t hold les and other directory folders 1 Move the mouse pointer over the le manager icon and press the left mouse button to open the le manager Note Your computer shows di erent les than those pictured The le manager illustrated here displays the home directory of the user patti The following examples assume that two le managers are open on the screen 3 4 Using Your Computer ...

Page 75: ...ing and holding down the left mouse button dragging the window away from the underlying window so you can see the display areas of both and releasing the mouse button 2 Press and hold down the middle mouse button on the le to be moved from one of the le managers 3 Drag the le to the other le manager display area ensuring that it is over an empty area 4 Drop the le release the mouse button Using Yo...

Page 76: ...he middle mouse button 4 Drag the le over an empty area in the display area of the le manager window into which it is to be copied 5 While still holding down 4CTRL5 drop the le release the mouse button If you release 4CTRL5 before the mouse button the le is moved instead of copied 6 Release 4CTRL5 3 6 Using Your Computer ...

Page 77: ...rn more about the HP Visual User Environment read the HP Visual User Environment User s Guide This book explains many of the features of the di erent HP VUE managers and provides examples of how they may be used Using Your Computer 3 7 ...

Page 78: ...When you interact with your computer using the entire screen as a terminal that is if you do not use OSF Motif or another window environment you will use the shell in much the same way you would if you were working on a text terminal If you set up your computer to run HP VUE or the OSF Motif window environment upon which it is based each terminal window that you open with hpterm or xterm runs a sh...

Page 79: ...ons for 70 common HP UX commands User con gurable status line Context sensitive help Support for editing keys like 4Delete line5 C Shell This shell has a command syntax that resembles the C programming language For this reason it is often favored by C programmers Working with a Shell The following examples are typical of tasks to be accomplished with a shell They work in the same way in any of the...

Page 80: ...ut it contains les A directory may also contain other directories A le s location may be described by writing the chain of directories one must pass through to nd the le In HP UX the highest level directory is called the root directory It is designated by the slash symbol A directory called users that is contained in the root directory is designated in this way users The directory users is said to...

Page 81: ... Where did myfile go lsf projects Look in the projects directory myfile new old There s myfile It worked A single dot for a path name represents your current working directory Therefore to move myfile from the projects directory back to your current working directory type mv projects myfile Don t forget the dot lsf List your current working directory myfile projects It worked myfile is back lsf pr...

Page 82: ...ojects myfile2 new old The copy myfile2 is in the projects directory To make a new version of myfile2 named myfile3 in your current directory type cp projects myfile2 myfile3 lsf myfile myfile3 projects The general form of the cp command is as follows cp from path to path where from path is the le name or path name of the le you want to copy and to path is the path name of the directory or le to w...

Page 83: ...log out and log in again for the change to take e ect For example if the user terry changes the default login shell to the Korn Shell the command reads chsh terry bin ksh Learning More about Shells To learn more about the HP UX shells read A Beginner s Guide to HP UX This book explains many of the features of the di erent shells and provides examples of how they may be used For a more detailed exp...

Page 84: ...ay A list of the commands you may issue from the boot console user interface Help in using those commands The real time clock s time and date The operating system selected The settings of the Autoboot and Autosearch ags The status on or o of the secure boot mode The station address for the builtin LAN interface The primary boot path The alternate boot path The console path The keyboard path The ve...

Page 85: ... computer wait a few seconds then turn it back on 3 Press the 4ESC5 key In a few seconds this message appears Terminating selection process A short time later this message appears Searching for potential boot devices To terminate search press and hold the ESCAPE key Device Selection Device Path Device Type and Utilities Your computer is now searching for devices that may hold le systems from which...

Page 86: ...on and power checks and there are still no devices listed there is a serious problem Contact your designated service representative for assistance If no disk devices are listed and your system is equipped with disk drives then your computer is failing to communicate with its disks Recheck the SCSI connections and try again Of course if your computer is a member of a cluster a group of computers th...

Page 87: ...Computer in Chapter 2 since the computer has not yet been booted and the le system has not been activated Getting Help on the Use of the Boot Console User Interface Commands You may issue many di erent commands in the boot administration mode For a complete listing of these commands type BOOT_ADMIN h or BOOT_ADMIN help or BOOT_ADMIN A summary of all the commands appears on your screen To get help ...

Page 88: ...you know that it contains a bootable operating system type BOOT_ADMIN boot device where device is one of the following The hardware path to the device speci ed in Mnemonic Style Notation See Table 3 3 in the section Displaying and Setting Paths later in this chapter for further information The Pn designation of the device as listed in the device search see Using the Boot Console User Interface or ...

Page 89: ...system you can nd out with the search command see Searching for Bootable Media Note You may also boot the computer from the main menu of the Boot Console User Interface by using a command in this form Select from menu b device where device path is a designator for the path to the device that contains a bootable le system Searching for Bootable Media The initial search conducted by the boot console...

Page 90: ...ce Selection column for the tenth entry will be labeled P9 Any subsequent entries will be labeled P P cannot be used as a device designator for boot administration commands because it is ambiguous To refer to a device labeled P in a search specify it by means of the entry in the Device Path column To search to see which devices of just one type actually contain bootable media type BOOT_ADMIN searc...

Page 91: ...dware address of a device that is attached to the I O system of your computer The path command can set any of the following paths Table 3 2 System Paths Path Name Device primary or pri Your computer s default boot device usually the root disk alternate or alt Your computer s alternate boot device usually a DDS format tape device console or con Your computer s primary display device keyboard or key...

Page 92: ... The graphics_1 path maps to graphics slot 0 the center slot in the top section of the system unit as viewed from the rear This path is not supported for HP UX 8 05 3 The graphics_2 path maps to graphics slot 1 the leftmost slot in the top section of the system unit as viewed from the rear This is the only graphics path supported for HP UX 8 05 To display the current setting for a particular syste...

Page 93: ...ystem so it is set up to load HP UX At some time in the future you may decide to use the OSF operating system To check which operating system your computer is currently con gured to load type BOOT_ADMIN os Your computer will respond with one of the following HPUX or HP UX Hewlett Packard Unix OSF the Open Software Foundation s operating system To set up your computer to load an OSF system type BOO...

Page 94: ...mmand But you may set the clock from within the boot administration mode if you wish To display the current setting of the real time clock type BOOT_ADMIN date Your computer will report the information in this form Mon Jul 1 14 55 05 GMT 19 91 07 01 14 44 05 To set the real time clock type BOOT_ADMIN date century year month day hour minute second For example to set the clock to July 1 1991 2 44 05...

Page 95: ...nter the boot console user interface instead To change the state of the Autoboot ag type BOOT_ADMIN autoboot state where state is on or off If Autosearch is set to on when your computer enters the boot console user interface a search for all potential bootable devices takes place To change the state of the Autosearch ag type BOOT_ADMIN autosearch state where state is on or off Note Set both Autobo...

Page 96: ...s set to on the boot console interface cannot be activated thus you are assured that your system s security cannot be compromised through interaction with that interface To check the status of the secure boot mode type BOOT_ADMIN secure The value on or off will be displayed To set the secure boot mode to on type BOOT_ADMIN secure on Resetting the Secure Boot Mode Once the secure boot mode is set t...

Page 97: ...s sometimes necessary for you to supply this address to others For example if your computer is to become a member of a cluster the cluster administrator will need to know your LAN station address in order to add your computer to the cluster To display your computer s LAN station address type BOOT_ADMIN lan_addr The LAN station address will be displayed as a twelve digit number in hexidecimal notat...

Page 98: ......

Page 99: ...ontain all the les on your system and les may be copied to or from it one at a time You make a backup with the fbackup utility and it is restored with the frecover utility You can make a di erent type of backup called a disk image using the dd command or a utility provided on the Support Medium See Creating a Disk Image and Using the Backup System Disks Main Menu Option in Chapter 6 for more infor...

Page 100: ...ting a Recovery System the next section in this chapter For instructions on using a recovery system see Using the Recovery System in Chapter 6 Creating a Recovery System You need some knowledge of device les to create a recovery system The DDS tape drive and the disks inside your system use device les to receive and transmit data The DDS tape drive uses the device le called dev update src The proc...

Page 101: ... a small but useful subset of the system les Your system will print a summary description of its actions on the screen as the recovery system is being created Note To use the q option you must have at least 10 megabytes of space available in usr tmp See the following section Using the mkrs Script for details on options and defaults For the devices and options in the example command line the proces...

Page 102: ...e system is turned o follow the procedure in Booting the Recovery System in Chapter 6 to boot the recovery system You probably will want to test boot the recovery system during o hours if other people use your system 8 Put the recovery system in a safe place and lock it up When you boot using the recovery system you come up as the root user This is potentially a serious security problem It is up t...

Page 103: ...evice le can be either a block or a character device le An error message will result if the user does not use one of the defaults and does not specify a recovery device le name The v option speci es you want to see a running history of the construction of the recovery system The q option speci es that the recovery system s image be created in the tmp directory before being copied to the recovery m...

Page 104: ...result if a default root device le does not exist and you do not specify a root device le name series Normally not needed If mkrs cannot determine the type of system you have it will send you an error message If this happens re execute mkrs using the m option with the value 700 For example if your root le system had the device le dev dsk 0s0 and you were creating your recovery system on a cartridg...

Page 105: ... a more exible tool for maintaining the security of your data Making an Archive Backup An archive backup contins all the les on your system You should make an archive copy of your le system as soon as your system is installed If you ordered your system with preinstalled software you may not have access to the installation tapes so the only way you can be sure that you can restore all your les is t...

Page 106: ...use this will bring all processes on your computer to a halt and cause it to reboot into a mode in which root is the only user Note If other users are logged into your computer they will receive a message to the e ect that their sessions will end in 60 seconds They will have to stop whatever they are doing and save any open les 2 Log in as superuser root See A Beginner s Guide to HP UX for informa...

Page 107: ...copied to the DDS tape cassette The length of time it takes to copy a disk image varies with the characteristics of di erent types of disks but the copy could take up to an hour to complete 5 Copy any other disks in a similar fashion Use a separate tape for each disk image If you copy two or more images onto the same tape only the rst one can be restored Protecting Your File System 4 9 ...

Page 108: ......

Page 109: ...uld that ever be necessary Each procedure references one or more illustrations for the task at hand You will nd a list of the replaceable parts under the heading Replaceable Parts List This chapter does not include procedures to replace components in any external graphics unit that may be in your system nor are there any procedures for the monitor or any external peripherals See the documents that...

Page 110: ...evice Replacing Removing a component and installing another component of the same type Example replacing a bad component to resolve a hardware problem Changing Changing the functionality of the component Example changing 802 3 LAN types between thin or thick cables Adding Installing a component where no previous component was installed Example adding an optional EISA card or increasing memory capa...

Page 111: ...he following precautions at all times during these removal and replacement tasks to prevent damage to the system unit components from ESD Wear a grounded static strap on your wrist to ensure that any accumulated electrostatic charge will be discharged from your body to ground Keep all uninsulated printed circuit cards in their protective antistatic bags Handle all printed circuit cards by their ed...

Page 112: ...l Components Part Name Part Number 660 megabyte disk assembly A1095 69001 1 3 gigabyte disk assembly A1095 69002 Micro oppy disk drive A1094 69007 CD ROM drive A1999 69001 SCSI terminator 1252 3932 Graphic interface card 98705 66582 24 bit color graphic display card A1659 66001 Monochrome graphic display card A1924 66001 5 4 Expanding Your Computer and Replacing Its Parts ...

Page 113: ...s described in Shutting Down Your Computer in Chapter 2 3 Wait for these words to appear at the bottom of the screen Halted in a tight loop OK To Hit Reset Button 4 Turn o the power to all of the computer s components and remove the power cord before replacing components or adding options to the system unit cabinet Expanding Your Computer and Replacing Its Parts 5 5 ...

Page 114: ...ll its peripherals and disconnect the power cord from the system unit 3 Disconnect all the cables connected to the system card 4 Remove the system card from the back of the system a Remove the ve screws that hold the system bulkhead in place See Figure 5 1 an illustration of the warning label on the system bulkead for the locations of the screws Figure 5 1 5 6 Expanding Your Computer and Replacing...

Page 115: ...ut the lever near the center of the system bulkhead This will pull the card free of the internal connector See Figure 5 2 Figure 5 2 Releasing the System Card Expanding Your Computer and Replacing Its Parts 5 7 ...

Page 116: ...c Pull the system card from the back of the system unit See Figure 5 3 Figure 5 3 Removing the System Card 5 8 Expanding Your Computer and Replacing Its Parts ...

Page 117: ...pe jumper settings on another system card with those on the original system card Follow the instructions in Changing 802 3 LAN Types 8 Install the replacement system card into the back of the system unit cabinet a Slide the system card into the back of the system unit b Push in the lever near the center of the system bulkhead This will press the card into the internal connector c Replace the ve sc...

Page 118: ...on whether you are replacing a SIMM card or adding additional SIMM card pairs a To replace a SIMM card Remove the suspect SIMM card on the system card and replace it with another SIMM card the same size as shown in Figure 5 4 b To add additional SIMM card pairs SIMM cards must be added in pairs If you add a SIMM card to slot J102 you must also add a card to slot J103 The same is true for the other...

Page 119: ...Figure 5 4 SIMM Card Removal Replacement Addition Expanding Your Computer and Replacing Its Parts 5 11 ...

Page 120: ...ed in Getting Ready earlier in this chapter 2 Power down the computer and all its peripherals and disconnect the power cord from the system unit 3 Remove the system card from the middle slot of the system unit cabinet as shown in Figure 5 3 Note the location of the lithium battery and its holder see Figure 5 5 4 Remove the used battery battery by sliding it from beneath the metal spring clip that ...

Page 121: ...Figure 5 5 Lithium Battery Location Expanding Your Computer and Replacing Its Parts 5 13 ...

Page 122: ...mputer and all its peripherals and disconnect the power cord from the system unit 3 Remove the system card from the middle slot of the system unit cabinet as shown in Figure 5 3 4 Change the LAN type jumper settings on the system card as shown in Figure 5 6 5 Re install the system card into the middle slot of the system unit cabinet LAN Cable Connections For thick LANs an external MAU must be conn...

Page 123: ...Figure 5 6 Location of the LAN Type Jumpers on the System Card Expanding Your Computer and Replacing Its Parts 5 15 ...

Page 124: ... Disconnect any cables connected to the graphics card 4 Remove the graphics card from its slot in the upper portion of the system unit as shown in Figure 5 7 Note For HP UX 8 05 graphics slot 1 the leftmost slot in the top section of the system unit as viewed from the rear is the only supported graphics slot Do not use graphics slot 0 the center slot in the top section of the system unit as viewed...

Page 125: ...Figure 5 7 Graphics Card Removal Expanding Your Computer and Replacing Its Parts 5 17 ...

Page 126: ...rements for con guration of ISA cards To add or replace an EISA or ISA card 1 Shut down the system as described in Getting Ready earlier in this chapter 2 Power down the computer and all its peripherals and disconnect the power cord from the system unit 3 If you are replacing or removing an EISA or ISA card disconnect any cables connected to that card 5 18 Expanding Your Computer and Replacing Its...

Page 127: ... Remove the top cover and the EISA card bay s outer cover as shown in Figure 5 8 Figure 5 8 Removing the Top Cover and the EISA Card Bay s Outer Cover Expanding Your Computer and Replacing Its Parts 5 19 ...

Page 128: ...5 Remove the EISA card bay s RFI radio frequency interference shield as shown in Figure 5 9 Figure 5 9 Removing the EISA Card Bay s RFI Shield 5 20 Expanding Your Computer and Replacing Its Parts ...

Page 129: ...k faceplate if you are adding a card or the existing card if you are replacing or removing a card See Figure 5 10 Save the screw Figure 5 10 Installating Removing Replacing EISA or ISA Cards Expanding Your Computer and Replacing Its Parts 5 21 ...

Page 130: ... documentation for instructions 10 Insert the new EISA or ISA card into the slot carefully aligning the electrical contact pins on the card with the EISA slot Press the card all the way down into the slot 11 Secure the EISA or ISA card s faceplate to the computer chassis using the retaining screw you removed earlier 12 Replace the EISA card bay s RFI shield and outer cover Then replace the top cov...

Page 131: ...ins with fbackup 2 If you plan to replace this mass storage unit with an identical device proceed to Step 3 If you are permanently removing this unit and not replacing it with an identical unit or if you are replacing this unit with a unit of a di erent type remove the disk using SAM the System Administration Manager a Type usr bin sam b When the System Administration Manager menu appears select t...

Page 132: ...t down the system as described in Getting Ready earlier in this chapter 4 Power down the computer and its peripherals and disconnect the power cord from the system unit 5 Disconnect from the system bulkhead the cables to any external SCSI devices If there is a terminator on the system bulkhead s SCSI connector remove it and set it aside 5 24 Expanding Your Computer and Replacing Its Parts ...

Page 133: ... cover Remove the top cover If you intend to remove a mass storage unit from either of the lower bays remove the left side cover as well See Figure 5 11 Figure 5 11 Removing the Top Cover and the Left Side Cover Expanding Your Computer and Replacing Its Parts 5 25 ...

Page 134: ...torage unit from either of the lower bays remove the small cover on the lower right side of the central section of the system unit See Figure 5 12 Figure 5 12 Removing the Small Cover 5 26 Expanding Your Computer and Replacing Its Parts ...

Page 135: ...hat hold in place the mounting bracket which contains the mass storage unit you are going to remove See Figure 5 13 Figure 5 13 Removing Screws from the Mounting Bracket Expanding Your Computer and Replacing Its Parts 5 27 ...

Page 136: ...or the mass storage unit you are going to remove Remove the retaining screw from the access plate Remove the access plate See Figure 5 14 Figure 5 14 Removing the Access Plate 5 28 Expanding Your Computer and Replacing Its Parts ...

Page 137: ... 15 Figure 5 15 Removing the Trim 11 Slide the mounting bracket a short distance forward Working through the access opening detach the SCSI and power cables from the mass storage unit Pull gently on the connectors not on the cables Attach the cables to the clip in the back of the bay Expanding Your Computer and Replacing Its Parts 5 29 ...

Page 138: ...12 Slide the mounting bracket completely out of the bay See Figure 5 16 Figure 5 16 Removing the Mounting Bracket 5 30 Expanding Your Computer and Replacing Its Parts ...

Page 139: ...s Storage Unit from the Mounting Bracket Caution Handle the mass storage unit carefully It may be sensitive to static electricity or mechanical shock Follow all ESD precautions listed in Electrostatic Discharge ESD Precautions earlier in this chapter Expanding Your Computer and Replacing Its Parts 5 31 ...

Page 140: ...Device The top bay may hold one or two half height mass storage devices It may also hold one full height device or it may remain empty Removing a half height device is very similar to removing a full height device There are these di erences Half height devices can be placed only in the top bay Only the top cover need come o the system unit It is not necessary to remove the left side cover or the s...

Page 141: ... for half height devices di ers in appearance from the bracket for full height devices See Figure 5 18 Figure 5 18 Removal of a Half height Internal Mass Storage Device Expanding Your Computer and Replacing Its Parts 5 33 ...

Page 142: ... the Power Supply You cannot replace the power supply on your HP Apollo 9000 Model 750 yourself Contact your designated service representative for assistance 5 34 Expanding Your Computer and Replacing Its Parts ...

Page 143: ...sive the green colored LED on the front panel is not ON and nothing appears on the monitor for more than 20 seconds see System Unresponsive 2 If the computer responds but the operating system does not begin loading see Operating System Will Not Load 3 If the operating system loads but the system hangs if it is no longer responsive to input from the keyboard or mouse and the cursor stops ashing or ...

Page 144: ...the power Table 6 1 Problems with Powering Up the System Problem Action The power LED doesn t come on Make sure the AC power cable is connected securely to the system unit Make sure the power cord is plugged into a working AC outlet Make sure the power on standby switch is set to the ON position Depress it several times to see if the system can be made to respond None of the amber colored LEDs in ...

Page 145: ... are ON Replace the power supply See Replacing the Power Supply in Chapter 5 The power LED is ON and text has appeared on the screen but more than two minutes have passed without any sign of disk activity Check all SCSI cables and the SCSI terminator to make sure that they are correctly routed connected and secured Consult Installation Guide for HP Apollo 9000 Model 750 Workstations and Servers fo...

Page 146: ...at the cable is securely fastened to the appropriate connector Your system does not respond to etc ping from another system on the network Check to see if the networking software is still running on your system If it is not running restart it by logging onto your system as superuser and running etc rc Some systems respond to etc ping but others do not Contact the network administrator immediately ...

Page 147: ...the system seem to work but others do not Run the SAX tests to verify that the system s hardware is functioning properly See the section Running the SAX System Acceptance Executive Tests in this chapter The hardware passes the SAX tests but operation is still intermittent Call your designated service representative Troubleshooting 6 5 ...

Page 148: ...nd Utilities Your computer is now searching for devices that may hold le systems from which it can boot HP UX As they are found they appear in a list A list of devices might look like this P0 scsi 6 0 Disk drive identi er P1 scsi 5 0 Disk drive identi er P2 scsi 4 0 DDS format tape drive identi er P3 scsi 3 0 CD ROM drive identi er P4 lan 123456 789abc cluster server hostname This process may take...

Page 149: ...ere is either something wrong with the le system or with the hardware If you suspect a le system failure see Dealing with File System Failures later in this chapter If you think that something is wrong with the hardware see Dealing with Hardware Faults If you are not certain continue with the next section Dealing with File System Failures If you have reached this section it is very probable that y...

Page 150: ...empt to restore your system to operation by means of the utilities on the Support Medium See Using a Support Medium to Recover Your File System for details Restoring Your Disk s There are four steps to the restoration process 1 Boot the recovery system This is an abbreviated version of HP UX that you created on tape or other media To boot the recovery system follow the instructions in Booting the ...

Page 151: ...to boot from a DDS format Support Medium in a tape drive located at scsi 4 0 type Select from menu b scsi 4 0 You can also use the Device Selection identi er For example if the device containing the recovery system is designated as P2 type Select from menu b P2 4 Over the next ten minutes a series of messages similar to those listed below appears on your system s console Trying scsi 4 0 Boot path ...

Page 152: ...tem 1 Press 455 4Return5 for information about each option on the menu 2 If you wish to continue with the recovery process press 435 4Return5 This replaces key les so that the root disk can be used again The replaced les are saved in a directory under tmp The recovery process displays the menu when the recovery is complete 3 To reboot your system press 445 4Return5 If your system boots successfull...

Page 153: ... You are licensed to use only the Recovery Utilities on the S700 Support Media The use of any other exectuable code on the S700 Support Media is restricted to HP personnel only Hewlett Packard shall not be liable for any damages resulting from unauthorized use of the S700 Support Media The Support Media remains the property of Hewlett Packard The focus of this section is on the software recovery u...

Page 154: ...e memory based le system is full you must remove some of the existing les prior to loading any new les The total memory used by the Support Kernel is approximately 6 megabytes The remaining memory can be used to run programs Any program that runs on HP UX can run on the Support Kernel subject to the following limitations The program cannot attempt to use swap The program cannot rely on the existen...

Page 155: ...etimes referred to as the IPL 4 After the ISL prompt appears boot the Support Kernel ISL support 4Return5 5 Several boot and initialization messages appear on the screen Press 4Return5 following the prompt Press 4Return5 to continue The SUPPORT TAPE MAIN MENU appears Now you are ready to use the Support Kernel Caution Do not reboot the system while any disk based le systems are mounted Unmount all...

Page 156: ...m prompts you for the name of the le you want and then determines whether that le is on the support tape You can specify either the le name or the full path name If the le you want is on the tape this selection will tell you which section of the tape the le is on l Loads the le into the memory based le system The menu system will prompt you for the name of the le you want to load d Goes to the Onl...

Page 157: ...ption of a speci c command You are prompted for the name of the command you want to know about r Return to main menu x Exit to shell Using the Backup System Disks Main Menu Option This Main Menu option allows you to create a raw backup of current contents of system disk s Disk images are backed up on a DDS tape in 10 kilobyte block sizes Multiple disk images on the same tape are separated by End_O...

Page 158: ...format tape drive you will most likely use the same path that you booted from Legal tape drive paths SCSI 0 0 SCSI 1 0 SCSI 2 0 SCSI 3 0 SCSI 4 0 SCSI 5 0 SCSI 6 0 SCSI 7 0 Enter Tape Drive Path For example to select the available DDS drive from the earlier example enter Enter Tape Drive Path SCSI 4 0 4Return5 2 If you booted from DDS tape you are now prompted to remove the Support Tape and insert...

Page 159: ...rive Path of the Volume to be Backed Up SCSI 6 0 When the backup is nished you see Press u then Return to back up another volume Press a then Return to abort backup process 4 Take one of the following actions a Type 4U5 4Return5 to see the previous menu to specify the volume to be backed up Repeat the instructions above for each disk image you make b Type 4A5 4Return5 You see this message Remove s...

Page 160: ...u must use appropriate device les when executing HP UX commands All device les that you may need are aleady available on the Support Media The following convention for mapping disk device le names to physical hardware paths is used by the Support Kernel SCSI 0 0 dev rdsk 0s0 dev dsk 0s0 SCSI 1 0 dev rdsk 1s0 dev dsk 1s0 SCSI 2 0 dev rdsk 2s0 dev dsk 2s0 SCSI 3 0 dev rdsk 3s0 dev dsk 3s0 SCSI 4 0 d...

Page 161: ...or mounting le systems These mount points are mnt1 mnt2 and mnt3 For example to mount a le system pointed at by a device le dev dsk 6s0 type the following command at the shell prompt etc mount dev dsk 6s0 mnt1 A le system may have to be xed by etc fsck before it can be mounted Refer to manual pages for mount 1 and fsck 1 in HP UX Reference for more details Troubleshooting 6 19 ...

Page 162: ... cpio bin dd bin expr bin ls bin mt bin mt bin rm bin sh bin stty bin su bin tar dev etc etc fbackup etc frecover etc fsck etc init etc mkfs etc mknod etc mount etc reboot etc umount etc passwd etc group etc mnttab etc utmp lib lib crt0 o lib dld sl lib libc sl lib libm sl mnt1 mnt2 mnt3 tmp usr usr bin usr bin clear usr bin tabs usr bin tset usr lib usr lib terminfo usr lib terminfo h usr lib ter...

Page 163: ...g bin C0004000 usr diag bin C0005000 usr diag bin C0006000 usr diag bin C0007000 usr diag bin C0008000 usr diag bin CARTDIAG usr diag bin DASSDIAG usr diag bin HPIBEISA usr diag bin LANDAD usr diag bin MEMDIAG usr diag bin SCSICD usr diag bin SCSIDDS usr diag bin SCSIDSK2 usr diag bin SYSMAP usr diag bin libcl sl usr diag bin dld sl usr diag bin libc sl usr diag bin libm sl usr diag bin ipcrm usr ...

Page 164: ... mvdir etc ncheck etc newfs etc restore etc savecore etc setmnt etc shutdown etc unlink etc recoversl etc fbackuprdr etc fbackupwrtr lib as_msgs cat lib cpp ansi lib dyncall o lib ccom lib pcc_prefix s lib libM a lib libm a lib measure o lib milli a lib crt0 o lib cpp lib libcurses sl lib libc a lib dld sl lib libM sl lib libm sl lib libc sl lib libp libmalloc a lib libp libM a lib libp libm a lib...

Page 165: ... the absolute path to etc inittab is this mnt1 etc inittab Problems with Device Files HP UX needs a minimum set of device les to successfully boot These les can be corrupted or even removed If this happens the system can t boot HP UX needs dev console dev syscon dev systty dev tty dev null dev mem dev kmem All of the les can be created as follows etc mknod dev console c 0 0x000000 etc mknod dev sy...

Page 166: ... wait etc rc dev console dev console 2 1 system initialization powf powerwait etc powerfail dev console 2 1 power fail routines lp off nohup sleep 999999999 dev lp stty 9600 dev lp cons 13456 respawn etc getty h console console system console Problems with etc checklist Your system may not boot if your disks could not be mounted to provide swap for your system If this is the case etc checklist may...

Page 167: ... about the error codes displayed by the LEDs that are located behind the fold away corner bezel see Figure 6 1 There are eight amber LEDs and two green LEDS One green LED indicates whether the power is on or o It is not labeled The other green LED indicates whether or not the service mode has been activated It is labeled Service and it is placed next to the service mode switch The service mode is ...

Page 168: ...Figure 6 1 LED Array 6 26 Troubleshooting ...

Page 169: ...be necessary to take some corrective action The patterns in Table 6 5 indicate that there is something seriously wrong with one of the components of your computer If your computer freezes up while it is booting and displays one of the patterns in this table you must replace one of more of the system s components Note The LED patterns displayed during the selftests are not related in any way to the...

Page 170: ... o x x o o o x x SIMM card in slot J103 o x x o o x o o SIMM card in slot J104 o x x o o x o x SIMM card in slot J105 o x x o o x x o SIMM card in slot J106 o x x o o x x x SIMM card in slot J107 o x x o x o o o SIMM card in slot J108 o x x o x o o x SIMM card in slot J109 o x x o x o x o SIMM card in slot J110 o x x o x o x x SIMM card in slot J111 x o x x o o x o System card x o x x o x o x Syst...

Page 171: ...ur system administrator to arrange your access to the etc diag directory 1 Insert Writable Media SAX includes tests of any drives that accept removable media such as a DAT tape drive If you have peripherals that accept removable media be sure to insert a write enabled medium in the drive before running SAX in CIT mode If you do not SAX will not be able to complete its tests 2 Invoke SAX To run the...

Page 172: ...ng format Error detected by Test Process device_error code during SAX pass x Test Process pass y Current time mm dd yy hh mm ss Elapsed runtime hhhh mm ss Loading Average xxx xx Discrete xxx xx Threshold xxx xx Logfile pathname working directory pathname device_error code device_error code log Error text from test process Make careful note of these errors and the names of the log les in which they...

Page 173: ...f you have a problem that is not dealt with in this manual contact your designated service representative for assistance When calling for service always have your system s model and serial number ready Troubleshooting 6 31 ...

Page 174: ......

Page 175: ...replacement 5 1 computer installing options 5 10 15 connectors on EISA cards access to 1 14 console icon 2 8 console terminal 1 15 control panel 2 8 copying les 3 6 copyright screen 2 7 cp command 3 11 3 12 creating recovery system 4 2 6 D data recovering 4 2 6 directories moving and copying les with mv and cp 3 11 3 12 disk activity LED 1 4 disk drives external 2 3 disks external termination 5 23...

Page 176: ...rting up 2 1 I icon console 2 8 installing the computer 2 1 internet protocol address 2 2 IP address 2 2 ISA card installation 5 18 22 removal 5 18 22 replacement 5 18 22 L LAN 802 3 LAN changing types 5 14 15 LED disk activity 1 4 LED display location 1 4 used for troubleshooting 6 1 6 25 6 28 used in troubleshooting 6 3 LED heartbeat 1 4 LED power not illuminated when power is turned on 6 2 LED ...

Page 177: ...lation 5 10 replacement 5 10 11 updating 5 10 starting up the computer 2 1 station address 2 2 switch power on standby 2 2 switches 1 7 System Acceptance Test 6 1 6 5 6 29 system bulkhead 1 7 system card replacement 5 6 9 system console 1 15 system name 2 2 2 6 system unit back 1 6 de ned 1 2 powering down 5 5 power switch 1 7 service normal switch 1 7 static electricity 5 3 switches 1 7 TOC switc...

Page 178: ...1 turning on the computer 2 1 U Using the X Window System 2 38 utility mkrs 4 2 6 V video display 1 15 VUE setting password 2 30 W window menu button 2 8 window objects console icon 2 8 control panel 2 8 terminal window 2 9 workspace manager 2 8 workspace manager 2 8 Index 4 ...

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