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9 Support and other resources

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Summary of Contents for 4400 Enterprise

Page 1: ...thorized service provider if preferred For more information contact HP technical support in North America at 1 800 474 6836 Outside North America call HP technical support at the nearest location Telephone numbers for worldwide technical support are listed on the HP website http www hp com support To assist you in installing the EVA4400 videos of the procedures have been produced Go to the Service...

Page 2: ... without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein WARRANTY STATEMENT To obtain a copy of the warranty for this product see the warranty...

Page 3: ...ables 18 Connecting device port Fibre Channel cables to the EVA rear view 18 Connecting Fibre Channel cables to the EVA front end 19 Connecting cables to an HSV300 S controller enclosure front end 19 Labeling cables using labeling kit 19 Connecting the power cords 19 5 Turn on power 20 Power on the devices 20 Verify the operating status of the EVA 20 Verify the operating status of the disk enclosu...

Page 4: ... 9 Support and other resources 31 Contacting HP 31 HP technical support 31 Subscription service 31 Documentation feedback 31 Related information 32 Documents 32 HP websites 32 Typographic conventions 33 Customer self repair 33 Rack stability 34 Location of WWN and serial number 34 A EVA4400 cabling diagrams 36 Connecting device port Fibre Channel cables to the EVA4400 rear view 36 Connecting Fibre...

Page 5: ...equipment cabinet suitable for 2U sized enclosures A management server running Windows for HP P6000 Command View software server based management A management module running HP P6000 Command View software array based management A CD ROM drive attached to either the management server or the server attached to the management module Plan your storage configuration Proper planning of the system storag...

Page 6: ... which directly effects the amount of physical space used Once a virtual disk is created the Vraid type or level cannot be changed See Table 1 page 6 for a comparison of the different RAID levels Table 1 Raid Level Comparison RAID method Data redundancy Best practices Summary Striping None IMPORTANT HP does not recommend using Vraid0 for virtual Vraid0 is optimized for I O speed and efficient use ...

Page 7: ...r based management HP P6000 Command View is installed on a management server connected to the EVA providing management of multiple HP EVA storage systems All components of the software suite HP P6000 Command View HP Command View EVAPerf HP Storage System Scripting Utility SMI S EVA are installed Server based management is applicable to all EVA models Array based management Beginning with HP Comman...

Page 8: ...99 www3 hp com configurator Click Configure under Disk products Provide adequate structural support for the floor Calculate the total weight of your equipment and verify that your site can support the weight Provide adequate clearance space and ventilation Be sure to provide adequate clearance around the front and back of the racks Provide at least 25 inches 63 5 cm in the front of the rack to all...

Page 9: ...oduct from boxes 2 Verify that contents match your expectations and site requirements EVA4400 controller enclosure should contain One 2U controller enclosure with two HSV300 or HSV300 S controller modules two power supply modules two fan modules and two battery modules installed Rack mounting hardware Two 2 0 meter FC copper cables Two power cords Installation documentation XCS controller software...

Page 10: ...educe the risk of personal injury or damage to the equipment be sure that At least two people lift the storage system during removal or installation if the weight exceeds 22 7 kg 50 lb If the system is being loaded into the rack above chest level a third person MUST assist with aligning the system with the rails while the other two people support the weight of the system The leveling jacks on the ...

Page 11: ...t remove the shipping retaining bracket and install the smaller brackets supplied in the accessory kit NOTE A No 2 Phillips head screwdriver is required for this procedure 1 Remove the existing thumbscrew and shipping retaining bracket from the rear of the rail 2 Insert a screw through the bottom hole of the new bracket and loosely secure the bracket to the rear of the rail Figure 2 Inserting scre...

Page 12: ...holes without being removed To convert the rails for a round hole rack 1 Locate the bag of eight round hole pins included in the rail kit 2 Use a No 2 Phillips screwdriver to remove the standard pins from the front and back of the left and right rails four pins on each rail Figure 4 Configuring the rails 3 Insert the round hole pins into the eight holes on the rails where the standard pins were re...

Page 13: ...red stabilizers are installed If provided extend the anti tip device Failure to extend the anti tip device could cause personal injury or damage if the rack tips over 1 On the rear of the rail squeeze the scissor latch 1 Figure 5 page 13 together to insert the rail and pins through the rack holes 2 until the latch engages Figure 5 Attaching the rear rail 2 On the front of the rail pull the locking...

Page 14: ... into your cabinet such as a chassis for a controller enclosure see Attach the brackets for a longer chassis page 11 for additional information Figure 7 Locking nut and retaining bracket 4 After attaching the rail grab and move the rail gently to be sure it is firmly engaged in the rack and that all latches are engaged in the rack holes 5 Repeat Step 1 through Step 4 for the other rail Install the...

Page 15: ...re 9 page 15 Figure 9 Installing an enclosure view from front of rack 3 Continue sliding the enclosure into the rack until the front edge is flush with the front of the rack 1 Figure 10 page 16 Tighten the enclosure thumbscrews into the rack 2 taking care not to strip the thumbscrews Install the enclosures 15 ...

Page 16: ...1 through 5 to install the controller enclosures Installing the hard drives into the drive bays After the disk enclosures are secured in the rack install the hard drives into the drive bays Drives must be installed in the proper bay sequence see Figure 12 page 17 in the enclosures for optimum HP P6000 Command View performance and data integrity For example if you have four enclosures and eight dri...

Page 17: ...htly out of the enclosure Then to allow time for the internal disk to stop rotating wait approximately 10 seconds before completely removing the drive from the enclosure To install the hard drives 1 Insert the disk drive into the drive bay 1 Figure 13 page 17 until it clicks locking the drive 2 Rotate the drive lever to the right 2 Figure 13 page 17 until it locks Figure 13 Installing drives into ...

Page 18: ...e device name port or other information that you think will be helpful Use colored markers to color code both ends of each cable to help you visually identify a particular cable without having to read or locate the label In multipath configurations you may want to loosely bind the matching pair of cables connecting devices Connecting the Fibre Channel cables To connect the EVA to the SAN use stand...

Page 19: ...ilure When connecting the power cables use the power cables shipped with the EVA After power is supplied to the EVA the power supply automatically senses the input voltage and the power supply LED illuminates as solid amber Table 2 Power cable connections Level of Protection Connection Method Protects you from downtime when one of the EVA power supplies fails The remaining power supply fan module ...

Page 20: ...ait up to five minutes for the EVA to complete its startup routine and for the Fibre Channel switches to boot 4 Apply power to the servers in the SAN with access to the EVA start the operating system and log on as administrator CAUTION When you power on the server the monitor may display a New Hardware Found message and to a prompt to install an HBA driver Cancel out of this window to prevent the ...

Page 21: ...dicates defective FRU Green Solid amber Battery condition 6 2 LEDs If the LED patterns described in Table 3 page 21 are not illuminated Check your cable connections between the device and the EVA Check the availability of your power source Review the installation procedures Remove and reinsert the module Verify the operating status of the disk enclosures To verify that the disk enclosures and hard...

Page 22: ...ther operating systems load the drivers as directed in Configuring application servers in the HP 4400 Enterprise Virtual Array User Guide Configuring the embedded switch in an HSV300 S controller The embedded switch in an HSV300 S controller has a default IP addresses that may not be visible in your network Any configuration changes must be made to both embedded switches in an HSV300 S controller ...

Page 23: ...USB adapter for this cable if your laptop does not have a serial port 2 Connect the Ethernet port 2 Figure 16 page 23 of the embedded switch to the laptop Figure 16 HSV300 S rear view 1 Console port 2 Ethernet port 3 Browse to http 10 77 77 77 for the Controller 1 switch NOTE Fibre Channel switches are referred to as left slot switch and right slot switch in Brocade Web Tools The switch management...

Page 24: ...r the Controller 2 switch and repeat 4 NOTE If you are renaming or performing other configuration activities on the Controller 2 switch be aware that two switches cannot have the same domain ID in the same fabric Verify the operating status of the servers Although the EVA is not yet visible to the server verify that the server is operating properly A simple test is to verify that your operating sy...

Page 25: ...te additional HP Command View servers into a SPoG Single Pane of Glass when the servers reside on a different IP network from the SPoG web server some additional configuration settings may be needed To configure the system if the HP Command View servers reside on a different network and you would like them visible in the SPoG see Discovery URI under Discovery configuration settings in the HP Manag...

Page 26: ... the reserved IP addresses are 10 0 0 1 through 10 0 0 3 Later versions of the management module firmware will also use these addresses if the array has older controller firmware loaded The latest versions of controller and management module firmware however use the reserved IP address range from 10 253 251 230 through 10 253 251 249 The management module cannot be configured to use these addresse...

Page 27: ...tings that apply 5 Click Save Changes The new IP address is stored and remains in effect even when the storage system is later shut down or restarted The IP address changes immediately causing you to lose connectivity to the HP P6000 Control Panel IMPORTANT The new IP address will be lost if the storage system is later uninitialized or the management module is reset The new IP address is stored an...

Page 28: ...tor Options Configure controller host ports The HP P6000 Control Panel is displayed Figure 19 page 28 Figure 19 HP P6000 Control Panel Configure controller host ports page 4 In the Topology box select Direct from the dropdown menu 5 Click Save Changes 6 Change the default operating mode for the other controller 7 Close the HP P6000 Control Panel and remove the Ethernet cable from the server Access...

Page 29: ... your management server Figure 20 Configure as management server option Configuring application servers for Windows using HP P6000 SmartStart 1 Insert the HP P6000 SmartStart CD in the drive of an application server This may be the same server as your management server The HP P6000 SmartStart tool runs automatically 2 Select one of the options shown in Figure 21 page 29 to initially configure the ...

Page 30: ...ill initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants HP Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for c...

Page 31: ...em type and revision level Detailed questions Subscription service HP recommends that you register your product at the Subscriber s Choice for Business website http www hp com go wwalerts After registering you will receive e mail notification of product enhancements new driver versions firmware updates and other product resources Documentation feedback HP welcomes your feedback To make comments an...

Page 32: ...bsites HP http www hp com HP Storage http www hp com go storage HP Partner Locator http www hp com service_locator HP Software Downloads http www hp com support downloads Hp Software Depot http www software hp com HP Single Point of Connectivity Knowledge SPOCK http www hp com storage spock HP SAN manuals http www hp com go sdgmanuals 32 Support and other resources ...

Page 33: ...od or followed can result in personal injury WARNING An alert that calls attention to important information that if not understood or followed can result in data loss data corruption or damage to hardware or software CAUTION An alert that calls attention to essential information IMPORTANT An alert that calls attention to additional or supplementary information NOTE An alert that calls attention to...

Page 34: ...ome unstable if more than one component is extended Location of WWN and serial number For service and support purposes the location of the controller serial number world wide name WWN and controller product number after removing the controller front bezel is shown in the red circle in Figure 22 page 34 Figure 22 Location of WWN and serial number NOTE For products ordered as bundled products that c...

Page 35: ...Figure 23 Location of WWN and serial number for bundled products Location of WWN and serial number 35 ...

Page 36: ... as shown in Figure 24 page 36 NOTE All controller device port A cabling must be plugged into the A I O modules on all enclosures All controller B device port cabling must be plugged into the B I O modules on all enclosures Figure 24 Fibre Channel cabling for the EVA rear view top mounted controller 1 This cable connects controller 1 device port 1B top left Cntrl 1 DP1B to I O module B port 2 bott...

Page 37: ...nel cables to the EVA4400 front end You can cable the front end of your EVA4400 either to external Fibre Channel switches or directly to servers See Figure 26 page 38 and Figure 28 page 39 for front end connections with server based management See Figure 27 page 38 and Figure 29 page 39 for front end connections with array based management NOTE The cabling diagrams in Figure 26 page 38 through Fig...

Page 38: ...nnections to disk enclosures See Figure 24 page 36 and Figure 25 page 37 for cabling connections Figure 27 Cabling the controller to front end components Fibre Channel to switch detail view with array based management 1 File server 2 Database server 3 Fiber channel switch 4 LED status indicators for cabling connections to disk enclosures See Figure 24 page 36 and Figure 25 page 37 for cabling conn...

Page 39: ...2 Database server 3 Indicates cabling connections to disk enclosures See Figure 24 page 36 and Figure 25 page 37 for cabling connections Connecting to the HSV300 S controller enclosure The HSV 300 S controller enclosure includes a switch within each controller The switches are configured to be redundant during the manufacturing process Figure 30 page 40 and Figure 31 page 40 show an HSV300 S contr...

Page 40: ...ons to disk enclosures See Figure 24 page 36 and Figure 25 page 37 for cabling connections Figure 31 HSV300 S controller enclosure in an embedded Fibre Channel switch configuration with array based management 1 File server 2 Database server 3 Indicates cabling connections to disk enclosures See Figure 24 page 36 and Figure 25 page 37 for cabling connections 40 EVA4400 cabling diagrams ...

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