Activity
Beeps
Possible Cause
Recommended Action
Red Power LED flashes two
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
2
Thermal protection
activated:
Air flow is restricted, a fan
may not be functioning, or
the heatsink is not
properly attached.
1.
Clean the air vents on the front, back, or
any other vented side of the computer.
2.
Ensure that there is a 10.2 cm (4 in)
clearance on all vented sides of the
computer to permit the required airflow.
3.
Ensure that computers are not so near
each other that they are subject to each
other's re-circulated or preheated air.
4.
If the computer is within an enclosure,
ensure that there is proper intake and
exhaust ventilation for the enclosure.
5.
If a message appears on the screen
indicating that a fan is not working, replace
the fan.
6.
Ensure that the heat sink is properly
attached.
Red Power LED flashes three
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
3
Processor not installed
(not an indicator of bad
processor).
1.
Check to see that the processor is present.
2.
Reseat the processor.
Red Power LED flashes four
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
4
Power failure (power
supply is overloaded).
1.
Open the hood and ensure the 4 or 6-wire
power supply cable is seated into the
connector on the system board.
2.
Check if a device is causing the problem by
removing ALL attached devices (such as
hard, diskette, or optical drives, and
expansion cards). Power on the system. If
the system enters the POST, then power off
and replace one device at a time and
repeat this procedure until failure occurs.
Replace the device that is causing the
failure. Continue adding devices one at a
time to ensure all devices are functioning
properly.
3.
Replace the power supply.
4.
Replace the system board.
Red Power LED flashes five
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
5
Pre-video memory error.
CAUTION:
To avoid damage to the DIMMs or
the system board, you must unplug the computer
power cord before attempting to reseat, install, or
remove a DIMM module.
1.
Reseat DIMMs.
2.
Replace DIMMs one at a time to isolate the
faulty module.
3.
Replace third-party memory with HP
memory.
4.
Replace the system board.
134 Appendix D POST Error Messages
