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Software Upgrades 

Software upgrades may be available for this product. To ensure you have the 

latest version, check the version in your system (see System Information 

below). Software upgrades can be done manually, or you can set VAM to 

automatically upgrade the software. 

System Information  

To view the current software version installed on your system: 

Click the 

Setup 

button then click the 

System Info 

button. 

Manual Software Upgrades 

Go to the Toolkit site located at

 

www.tuxedotouchtoolkit.com to download the 

latest software to an SD card. 
1.

 

Copy the software upgrade file to the SD card, as instructed on the 

webpage. 

2.

 

Insert the SD card then reset the VAM (use a paper clip to depress the 

Reset button then release). The yellow Operation LED flashes during the 

upgrade process. 

The LEDs show solid green and blue indicating the default/upgrade process is 

done. 

Automatic Software Upgrades 

To receive automatic remote updates, select the 

Enable Remote Upgrade

 

checkbox on the system information screen and install an SD card. 

 

1.  Click 

Setup

 > 

System Info,

 then select the 

Enable Remote Upgrade

 checkbox. 

2.  Make sure a blank SD card is installed 

(minimum 200 MB of available space is 

required. 

3.  When updates are available, the system 

will automatically update the system. 

 

 

 

NOTE: After a software upgrade, it is recommended that you delete your 

browser’s Temporary Internet Files (cache). Undesired operation may occur if 

these files are not deleted. 

 

Controlling Devices 

The features and functions, which are controllable, vary by manufacturer and you need 

to review the user manual that is provided with that device to determine the limits of 

their capabilities. 

Summary of Contents for VISTA

Page 1: ...V VI IS ST TA A A Au ut to om ma at ti io on n M Mo od du ul le e User Guide 800 15629V2 3 15 Rev A ...

Page 2: ...ion 16 Defaulting the Z Wave Network 16 Using VAM as a Secondary Controller 16 Z Wave Troubleshooting 17 COMPATIBLE Z WAVE DEVICES 18 Defining Scenes 19 Definitions of Trigger Condition and Action 19 Steps To Create a Scene 21 Creating Groups Rooms 21 USING THE SECURITY SYSTEM SECURITY MENU 22 User Codes 22 Introduction to Arming and Disarming the System 22 Steps to Arm the System 23 Arming Multip...

Page 3: ...droid is a trademark of Google Inc RIM Research In Motion and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used as trademarks in the U S Canada and countries around the world QuickTime is a registered trademark of Apple Inc registered in the U S and other countries iPad and iPhone are registered trademarks of Apple Inc iTunes and iTune...

Page 4: ...he new router Refer to Wi Fi Network Setup in the System Setup section for details on connecting to a different router Home Automation Control lights thermostats door locks garage doors water valves shades and other Z Wave devices automatically and easily add or remove Z Wave devices to the system Create Automation Scenes Define system actions to automatically start when certain conditions occur S...

Page 5: ... door openers shades and door locks switch from PC view to mobile view by clicking Switch Theme button go to advanced setup menus NOTE Depending on the type of device being used to access the VAM options are selected by either clicking a mouse pointer or touching tapping the screen In this manual the term click is used to indicate this function Memory Card The VAM supports automatic software upgra...

Page 6: ... Used to control the security portion of the system Multimedia Used to view cameras and or add cameras to the system Home Returns to the Main menu Home screen Back Returns to the previous screen Setup Used to set various system settings including remote access log in credentials time date and Wi Fi setup Set Home Router Accesses the Set Home Router screen and used to connect VAM to your home route...

Page 7: ...l blink slowly when there is no ECP including ECP error or Z wave controller not responding Fast blinking indicates Z wave is in enrollment or deletion status Reset Button Press to reboot the device Wi Fi and Factory Default Button The Wi Fi and Factory reset options utilize the Reset Button to perform the required operation Wi Fi Network Reset Press and hold down for more than 5 seconds to clear ...

Page 8: ...Change the home Wi Fi Router 1 Connect the smart device to the VAM using the normal process instructed by the installer 2 Click Setup Network Change WiFi Router and Enter the new SSID and Password and then press Connect 3 Accept the notification Are you sure you want to replace your router settings This is a 1 minute process after which VAM will return to the home screen once a successful connecti...

Page 9: ...the Quad View button to view up to four cameras on the same screen Select a quadrant area on the screen this area is highlighted and then select the camera that you want to appear in that quadrant Click the Full View icon located on the lower right of a quad view image to display a larger view of the image For pan tilt style cameras use the Pan Tilt button to change the angle of the selected camer...

Page 10: ...ton enter the desired name for the camera If known enter the appropriate information as seen below Refer to the cameras installation instructions for this information Name IP Address RTSP Path Resolution MJPEG Path Mobile Path HTTP Port RTSP Port Model Frame Rate NOTE The camera s frame rate options are 1 30 frames per second with a recommended rate of 1 8 6 At this point is you chosen to leave th...

Page 11: ...amera name and click the Delete button 2 To delete all cameras click the Delete ALL button 3 Click the Save button Automation and Using Z Wave Devices Automation Menu The VISTA Automation Module lets you control installed Z Wave devices such as lights thermostats door locks garage door modules water valves etc To use Z Wave devices they first must be added included to the system Follow the instruc...

Page 12: ...work rediscovery Z Wave Reset The ability to reset the Z Wave controller without resetting the VAM it power cycles the internal Z Wave card Z Wave Default Click the icon to request a network ID or remove all the existing devices Note This does NOT remove each device Once defaulted you must use the remove device operation on each device If this operation is not completed the device cannot be includ...

Page 13: ...splayed If an on off light appliance module binary switch was included an On Off button to control the device is displayed The screen displays a series of messages Start add device Please press function key on device Adding Slave Unit Device added successfully B Door Locks and Garage Door Control Devices Entry Controller Assemble the Z Wave entry controller IMPORTANT Be sure the door lock orientat...

Page 14: ... not be used in UL Listed applications C Honeywell Thermostat Have a professional HVAC contractor install the Honeywell Thermostat according to the manufacturer s instructions The device should be mounted in the final location and tested before adding it to the system NOTES Honeywell is not responsible for property damages due to improper setting of the thermostat modes or improper wiring if not i...

Page 15: ...bove ii At the Z Wave water valve press the function key to enroll iii At the VAM a To verify activation Click the Back button and wait 30 seconds Click the Refresh button the new device is displayed The screen displays a series of messages Please press function key on device Adding Slave Unit Device added successfully Editing Z Wave Device Names You can change the name of a device by using the Ed...

Page 16: ... be excluded before it can be re enrolled Yes or No Using VAM as a Secondary Controller VAM can be used as a secondary controller when connected to another Z Wave network NOTE If VAM is configured as secondary controller it cannot be used with Total Connect Remote Services 1 Remove any Z Wave devices previously included in VAM Click Automation Z Wave Setup to display the Z Wave Management screen t...

Page 17: ... If VAM is reset to Factory Defaults all Z Wave devices must be re included into the system even if they appear on the Device List Remove all Z Wave devices first then re include all desired devices see Adding Z Wave Devices section Z Wave Troubleshooting Problem Solution Cannot add new device Make sure the Z Wave device is within range of the VAM You may need to move the device closer to the VAM ...

Page 18: ...rol Dimmers 45602 ZW4101 GE Wireless Lighting Control Switches 45602 ZW3101 GE Wireless Lighting Control Plug in Lamp Modules Thermostats Garage Door Module Honeywell Z Wave Thermostat ZWStat Linear Z Wave Garage Door Opener Remote Controller GDZ00Z 4 Wayne Dalton Zwave thermostat Trane Zwave Thermostat TZMT400AB32MAA TZMT400B B32MAA Water Valves Radio Thermostat Company of America CT100 CT32 Fort...

Page 19: ...te various devices when certain events occur The programming of these triggers and actions is called Scenes and a total of 10 scenes can be defined A scene consists of a trigger an optional condition and up to three actions Definitions of Trigger Condition and Action Trigger Defines the event that triggers the programmed action s Triggers include the following categories Time Choose the time optio...

Page 20: ...Defines an optional event that adds a condition to the trigger If a condition is set the condition must exist at the time of the trigger in order for the action to occur Conditions include the same categories as triggers however conditions cannot be set with the same category as the trigger ex if setting a trigger event for security you cannot use a security event as a condition Action Defines the...

Page 21: ...ght Trigger when the system disarms Set the Trigger to Security System Disarm Condition only at night Set the TIME condition enter the Start Time as Sunset by clicking BY CLOCK until SUNSET is displayed Repeat the same for the stop time as SUNRISE Action Turn the lights ON Set the Action to LIGHT ON Scene Buttons ADD DELETE EDIT Condition Trigger Action Buttons Add Edit Delete Steps To Create a Sc...

Page 22: ...immer Lights Door Locks Shades Thermostats Garage Doors Water Valves and Others from the drop down list 4 Choose the device s to be part of this group from the drop down list Use the edit button to change the name of a group if desired 5 Click Save Steps to Create a Room 1 Click Automation Room Setup 2 Click the Add button and enter a room name GO 3 Select the device s to be part of this room from...

Page 23: ...staller describe the actual settings of this mode Arm Multi Partition Use to arm more than one partition if you are authorized to do so Refer to the Arming Multiple partitions section for details Console Mode This mode emulates a standard alpha keypad If desired you can use this mode to control the security system using standard keypad commands Refer to the Console Emulation Mode section for detai...

Page 24: ...ANT If you return to your home or business and the main burglary sounder is on DO NOT enter the premises but call the police from a nearby safe location If you return to your home or business after an alarm has occurred and the main sounder has shut itself off the keypad beeps rapidly upon entering indicating that an alarm has occurred during your absence LEAVE IMMEDIATELY and CONTACT THE POLICE f...

Page 25: ... Refer to the How to Bypass Zones section for more details on bypassing zones How to Bypass Zones The Bypass function is used when you want to arm your system with one or more zones left open Bypassed zones are unprotected and do not cause an alarm when violated while your system is armed Some systems do not allow you to bypass fire carbon monoxide or emergency zones On certain fire control system...

Page 26: ...d from a standard alpha keypad NOTES It is recommended that you do not use Console Emulation Mode to enter GOTO commands because unsatisfactory operation may result 2 button panic keys 1 3 and do not function in the Console Emulation Mode The A B C and D buttons do function if programmed as panic keys Check with your system installer for details How to Enter Console Emulation Mode To start Console...

Page 27: ...les water valves etc from a smart phone iPad AndroidTM Tablet Blackberry or PC 1 Access the Total Connect account and navigate to the Automation section of the dashboard 2 Select a displayed device and click the desired action Refer to the Total Connect online help guide for further details on controlling Z Wave devices Creating Scenes in Total Connect Use the Automation section of the dashboard i...

Page 28: ...ave Device Management for Total Connect screen is displayed 3 Select the device that you want to enable disable in Total Connect NOTE Devices are defaulted to Enable 4 Click Save when done 5 After devices have been enabled for Total Connect follow the Total Connect prompts to synchronize the data with VAM Syncing is required before the enabled devices will display in Total Connect NOTES 1 Device I...

Page 29: ...e desired language and then click Save Email Setup Email setup allows you to receive email notifications when one or more system events occur Your installer may have already set up email notifications for you NOTE Email notification requires that you have an active email address An SMTP account needs to be assigned to establish the email server domain i e the from address When an email is transmit...

Page 30: ...ications to the chosen email address es 4 Enter up to four email address es to which Event 1 will send notifications 5 Click Save 6 Repeat steps 3 5 for Events 2 4 if desired NOTES If sending the e mail fails an e mail sent failure notification icon will display on the User SMTP button in Email Setup Verify you SMTP server settings and make sure there are no security protocols that need to be adju...

Page 31: ... security certificate Time and Date Setup VAM can get the time from the control panel use the Get Time button or the time can be set manually Set the time and date using the Set Time Date option When the time is set it is stored in the keypad and sent to the control panel when you click the Apply button Additionally the control panel downloads its time into the VAM once an hour after the clock is ...

Page 32: ...CP Address for Installer use only IMPORTANT The Options menu is intended for the installer only and the settings should not be changed by the user Changing these settings can disconnect communication between VAM and the control panel and cause system errors User Profile This page collects the user s data The page data entries are as follows Name Zip Code Mobile Number Region Device Name E mail ID ...

Page 33: ...e yellow Operation LED flashes during the upgrade process The LEDs show solid green and blue indicating the default upgrade process is done Automatic Software Upgrades To receive automatic remote updates select the Enable Remote Upgrade checkbox on the system information screen and install an SD card 1 Click Setup System Info then select the Enable Remote Upgrade checkbox 2 Make sure a blank SD ca...

Page 34: ...y in the default process Trouble Shooting Slow Flashing a Loss of ECP communication with the Security Panel Check wiring and ECP Addressing b Internal Z Wave module absent or loose from the slot Slow Flashing a Connecting to the Router b Disconnected from the router ex Out of range router power down interference etc All Flashing in Unison Failed to configure the WiFi router verify SSID password ro...

Page 35: ... are on different branch circuits Consult the dealer or an experienced radio TV technician for help INDUSTRY CANADA CLASS B STATEMENT This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada FCC IC STATEMENT This device complies with Part 15 of the FCC Rules and RSS 210 of IC Operation is subject to the following...

Page 36: ... OF OR RELATING IN ANY WAY TO THE PRODUCT AND OR FOR BREACH OF THIS OR ANY OTHER WARRANTY OR CONDITION EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN IF THE LOSS OR DAMAGE IS CAUSED BY SELLER S OWN NEGLIGENCE OR FAULT AND EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES Any product description whether in writing or made orally by Seller or Selle...

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