18 | EngliSH
In order to ensure that your guarantee claim is processed
as efficiently as possible, please contact us or the appro-
priate sales representative.
Once your claim for a return has been agreed, you will
receive a return certificate. Please then send the rejected
product, carriage prepaid, to the factory together with the
return certificate, proof of purchase and an indication of
the damage. Claims made on grounds of damage caused
in transit must be established and confirmed on delivery
of the product by the express company, the railway com-
pany or the postal service.
1.5.1. General information
This chapter contains the general information on the war-
ranty. Contractual agreements have the highest priority
and are not superseded by the information in this chapter!
The manufacturer is obliged to correct any defects found
in the products it sells, provided that the following require-
ments have been fulfilled:
•
The defects are caused by the materials used or the
way the product was manufactured or designed.
•
The defects were reported in writing to the manufac-
turer within the agreed warranty period.
•
The product was used only as prescribed.
•
All safety and control devices were connected and
inspected by authorized personnel.
If no other provisions have been made, the warranty pe-
riod applies to the first 12 months after initial start-up
or to a max. of 24 months after the delivery date. Other
agreements must be made in writing in the order confir-
mation. These agreements will remain valid at least until
the agreed warranty period of the product has expired.
1.5.2. Spare parts, add-ons and conversions
Only original spare parts as supplied by the manufactur-
er may be used for repairs, replacements, add-ons and
conversions. Only these parts guarantee a long working
life and the highest level of safety. These parts have been
specially designed for our products. Self-made add-ons
and conversions or the use of non-original spare parts can
seriously damage the product and/or injure personnel.
1.5.3. Maintenance
The prescribed maintenance and inspection work should
be carried out regularly. This work may only be carried out
by qualified, trained and authorized personnel. The main-
tenance and inspection log supplied must be properly up-
dated. This enables you to monitor the status of inspec-
tions and maintenance work. Quick repairs not listed in
this operation and maintenance manual and all types of
repair work may only be performed by the manufacturer
and its authorized service centres.
1.5.4. Damage to the product
Damage as well as malfunctions that endanger safety
must be eliminated immediately by authorized personnel.
The product should only be operated if it is in proper work-
ing order. During the agreed warranty period, the product
may only be repaired by the manufacturer or an authorized
service workshop! The manufacturer reserves the right to
recall the damaged product to the factory for inspection!
1.5.5. Exclusion from liability
No liability will be assumed for product damage if one or
more of the following points apply:
•
Incorrect design and on our part due to faulty and/
or incorrect information provided by the operator or
customer
•
Non-compliance with the safety instructions, the reg-
ulations and the requirements set forth by German
law and
•
this operating and maintenance manual
•
Incorrect storage and transport
•
Improper assembly/dismantling
•
Improper maintenance
•
Unqualified repairs
•
Faulty construction site and/or construction work
•
Chemical, electrochemical and electrical influences
•
Wear
In case of a power failure or another technical failure, by
which a proper operation of the pump is no longer guar-
anteed, it is essential to take care that damages by an
overflow of the pump sump are prevented securely, for
example, by installing a mains-independent alarm or other
appropriate protective measures.
This means the manufacturer’s liability excludes all liability
for personal, material or financial injury.
1.5.6. Manufacturer’s address
HOMA Pumpenfabrik GmbH
Industriestrasse 1
D-53819 Neunkirchen-Seelscheid
Phone: +49 2247 / 7020
Fax: +49 2247 / 70244
Email: [email protected]
Homepage: www.homapumpen.de
