Hokkaido HCND 261 X User Manual Download Page 33 | Manualshive

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TROUBLESHOOTING

Problems and possible solutions

The following table shows a series of problems and their possible reasons and solutions.

Please carry out the following checks before contacting the Authorized Technical Service.

The air conditioner does not operate at all.

Poor cooling or heating performance.

Poor cooling performance.

Is the power plug in
an outlet?

Is the room temperature
setting suitable?

Is direct sunlight
entering the room?

Is there a heat source
in the room?

Are there too many
people in the room?

Are the air filters
clean (not clogged)?

Are the windows and
doors open?

suitable TEMP

Is the time set to
“ON” position?

Is there a power
failure or a blown
fuse?

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Summary of Contents for HCND 261 X

Page 1: ... SYSTEMS AIR TO AIR HEAT PUMP TYPE USER S MANUAL WARNING please read carefully this manual before operating your new air conditioner R410A HKED HCND 261 X 1 HKED HCND 351 X 1 HKED HCND 511 X 1 HKED HCND 631 X 1 New SMARTLine 2011 Inverter Models ...

Page 2: ...ic products shall not be mixed with unsorted household waste Do not try to dismantle the system yourself the dis mantling of the air conditioning system treatment of the refrigerant of oil and of other part must be done by a qualified installer in accordance with relevant local and national legislation Air conditioners must be treated at a specialized treatment facility for re use recycling and re...

Page 3: ...AN OPERATION 16 DRY OPERATION 17 AUTO OPERATION 18 SLEEP OPERATION 19 TIMER FUNCTION 20 TURBO OPERATION 22 IR REMOTE CONTROLLER INSTALLATION AND OPERATION 23 EMERGENCY OPERATION 24 ADJUSTING THE AIRFLOW DIRECTION 25 HINTS FOR ECONOMICAL OPERATION 27 CLEANING THE AIR CONDITIONER 28 ORDINARY MAINTENANCE 30 TROUBLESHOOTING 32 MALFUNCTION CODES 35 PROTECTION CODES 36 AUTOMATIC RESTART AFTER A POWER FA...

Page 4: ...r stops and the indoor fan speed is lowered to avoid cold drafts Hot Keep At the beginning of operation in Heating mode the indoor fan will start only 5 minutes later i e when the temperature of indoor heat exchanger is adequate SLEEP FUNCTION ENERGY SAVING MODE It consists in automatic and gradual correction of the differential between the room temperature and the set temperature This avoids the ...

Page 5: ...ural flow optimized air flow according to the selected operation mode 2 automatic swinging of the motorized flap 3 the motorized flap is fixed to a desired angle AIR FLOW button is used for selection of the left right air flow direction whenever pressed the flap will swing or it can be fixed to a desired position HKED 511 631 X Models DIAGNOSTIC PROTECTION FUNCTIONS Shown by a codified lighting of...

Page 6: ...Do not damage any parts of the air conditioner that carry refrigerant by piercing or perforating the piping with sharp or pointed objects by crushing or twisting the tubes or scraping off the surfaces coatings If the refrigerant spurts out and gets into eyes this may result in serious injuries Do not obstruct or cover the ventilation grille of the air conditioner Do not put fingers nor insert obje...

Page 7: ...rresponding to the Instructions is verified please contact the Dealer or the Authorized Technical Service The User must never attempt to repair install or perform special maintenance by himself Key to symbols WARNING This symbol points out the risk of serious injury or death This symbol points out the risk of injury or damage to the property Prohibition Action or procedure not allowed with serious...

Page 8: ...on has been carried out according to the following prescriptions WARNING When instaling all possible countermeasures must be taken to avoid refrigerant leaks If there is a high concentration of refrigerant gas in the room oxygen lack may occur Do not install the air conditioner near burners heat sources or flammable gas This is to avoid the risk of malfunctioning fire or explosion Ensure that a ci...

Page 9: ...aging to the power cord to the plug or to the socket may occur and this could result in electric shock or fire generation Never turn off the air conditioner by pulling the power supply plug out of the socket Thsi could cause electric shock or fire Always press the ON OFF button on remote controller Do not use extension cords Do not use rolled power supply cords Never touch switches sockets or powe...

Page 10: ...er by water spurts Do not expose food plants animals precision devices or works of art to the direct airflow of the air conditioner When necessary replace fuses with new ones of the same type and size Never use a piece of iron or copper instead of the proper fuse as it could result in a malfunction or in a fire accident Do not put any object on the air conditioner On the appliance s upper part the...

Page 11: ...rigerant piping connection Electric wiring cord Emergency Operation Key Note Do not open the frontal panel at an angle over 60 degrees Do not operate the Units with too much force How to close How to open Air discharge vent Lightly push both sides of the frontal panel at the bottom and pull it to this side till a resistance is felt This button can be used as an emergency measure to turn on off Uni...

Page 12: ...ights up when ON OFF button on remote controller is pressed for starting Unit s operation 3 TIMER Indicator It lights up when TIMER function has been set TIMER ON TIMER OFF mode 2 SET TEMPERATURE TIMER TIME MALFUNCTION CODE Indicator This indicator may display Setting Temperature if SET TEMPERATURE buttons on remote controller are pressed Timer Time if TIMER is selected Malfunction Codes if there ...

Page 13: ... not going to use the air conditioner for a long period remove the batteries from the remote controller because it could get damaged by acid leakage The average batteries life is approximately one year Replace the batteries when the signal from the remote controller becomes weak and the Indoor Unit can not receive it properly or the indications on the display screen become blurred INFRARED REMOTE ...

Page 14: ...tically set at 25 C and unadjustable in AUTO mode and DRY mode This button is used for start and stop operation This button is used for selection of the left right air flow direction whenever pressed the flap will swing or fix HKED 531 611 X Models Press this button to choose the up down air flow direction you would like to set natural flow is displayed swing is flashing fixed wind air is displaye...

Page 15: ...ed SWING TIMER Indicates TIMER time This indicator shows the up down air flow direction natural flow is displayed swing is flashing fixed wind air is displayed It would be automatically set at fixed wind air flow direction in DRY mode SLEEP This indicator is displayed during SLEEP operation TURBO This indicator is displayed during TURBO operation KEY LOCK This indicator is displayed when the keybo...

Page 16: ...OW is displayed MED is displayed HIGH is displayed AUTO is flashing 4 To stop operation Press the ON OFF button on remote controller to stop the air conditioner NOTE FOR THE USER In case of close stops starts the air conditioner does not immediately start operating but 3 minutes elapse because of a protective function for the compressor Press the SWING button to choose the up down air flow directi...

Page 17: ...automatically set at fixed wind air flow direction is displayed To stop operation Press the ON OFF button on remote controller to stop the air conditioner NOTE FOR THE USER In case of close stops starts the air conditioner does not immediately start operating but 3 minutes elapse because of a protective function for the compressor 1 2 SWING TIMER HOLD AIR FLOW SLEEP LAMP MODE FAN SPEED TURBO 2 Pre...

Page 18: ...OR THE USER In case of close stops starts the air conditioner does not immediately start operating but 3 minutes elapse because of a protective function for the compressor Press the SWING button to choose the up down air flow direction you would like to set natural flow is displayed swing is flashing fixed wind air is displayed In AUTO mode temperature is automaticallly set at 25 C and unadjustabl...

Page 19: ... to operate in the Sleeping mode Actual temperature is higher than set temperature to prevent the room from getting too cold this function also allows to save electricity HEAT Mode During the operation of Heating mode the room temperature will be dropped gradually by 5 C lower than the setting after the machine begins to operate in the Sleeping mode Actual temperature is lower than set temperature...

Page 20: ... in the range from 1 24 hours After the setting of the timed switch on the digits shown on the display screen will go down by 1 every elapsed hour The displayed digits indicate the remaining time prior to the time switch on At the end of set time interval the air conditioner will automatically start operation To cancel TIMER ON function Repeatedly press the TIMER button till reaching 24h then pres...

Page 21: ...n the range from 1 24 hours After the setting of the timed switch off the digits shown on the display screen will go down by 1 every elapsed hour The displayed digits indicate the remaining time prior to the time switch off At the end of set time interval the air conditioner will automatically stop operation To cancel TIMER OFF function Repeatedly press the TIMER button till reaching 24h then pres...

Page 22: ...O operation It is possible to choose your desired up down air flow direction by pressing SWING button natural flow is displayed swing is flashing fixed wind air is displayed It is possible to choose your desired left right air flow direction by pressing AIR FLOW button automatic swinging is flashing fixed direction is displayed HKED 511 631 X Models Note When TURBO operation is selected room tempe...

Page 23: ...ransmission 4 If the remote controller is placed sideways from the signal receiver it will operate within a maximum angle of 30 on the right or on the left from the receiver If the remote controller is fixed on its wall bearing it will work within a side distance of 0 5 metres on the right or on the left from the receiver 5 If the infrared receiver on Indoor Unit is exposed to direct sunlight the ...

Page 24: ... firmly Operation in Emergency mode End of operation in Emergency mode If you have lost the remote controller or its batteries are exhausted the air conditioner can be started by pressing the Emergency Operation button behind the frontal panel Once you push the Emergency Operation button the air conditioner will start operation Press once the Emergency Operation button behind the front panel while...

Page 25: ... properly Open angle of the horizontal louver should not be set too small as Cooling or Heating performance may be impaired due to too restricted airflow area Do not operate Unit with horizontal louver in closed position Room temperature humidity should be less than 80 If the air conditioner operates beyond this limit the surface of indoor heat exchanger could get covered with frost in this case a...

Page 26: ...operating Press the AIR FLOW button on remote controller to choose the left right air flow direction you would like to set Left right air flow direction can be adjusted in all operation modes is flashing for setting swinging operation is displayed for setting fixed direction Setting your preferences WARNING The AIR FLOW button will be disabled when the air conditioner is not operating To avoid mal...

Page 27: ...ons may occur and normal operation of the air conditioner will be interrupted Use TIMER function according to real needs Do not set periods of continuous operation when there is no real need for it please consider above all the real stay of people inside that room Set the most suitable airflow direction With some practice you can evaluate by yourself the increase in comfort obtained by a correct s...

Page 28: ...lter Screen with a vacuum cleaner If the screen is too dirty please use lukewarm water about 30 C to clean it see Figure 3 Air dry after the cleaning Notes Do not use boiling water to clean the screen Do not bake the screen dry over a fire Do not exert too much force in pulling and stretching the screen Clean the Air Filter Screen 3 To operate the air conditioner without the air filter screen on w...

Page 29: ...ntact the Authorized Technical Service NOTES Cleaning the Indoor Unit and Remote Controller Outdoor Unit s cleaning No Use a soft and dry cloth to clean the Indoor Unit and the Remote Controller or use a vacuum cleaner to clean them If the Indoor Unit is very dirty use a piece of cloth and soak it with neutral home use detergent to do the cleaning The cloth must be soaked in lukewarm water The use...

Page 30: ...f there are no false electric contacts and especially if the earth cable is not interrupted and well connected An incorrect or inexistent earth connection may cause the danger of electric shocks CAUTION Air filters Check if there are filters on the Indoor Unit The filters must be clean In case there is no filter or the filters are dirty reinsert or clean them Remote controller s batteries Insert b...

Page 31: ...t and preventing the forming of moulds and or bad smells Disconnect the appliance from the power supply Stop the air conditioner by pressing ON OFF button on remote controller move the circuit breaker to OFF or 0 and pull the plug out of the power socket This is necessary as the appliance consumes a little quantity of electricity even if it is stopped Clean and reinstall the air filter screen Clea...

Page 32: ...frosting water or steam are raising from the Outdoor Unit Mist is blown out at COOLoperation Remote control signals may not be received when signal receiver on the air conditioner body is exposed to direct sunlight or strong lighting In that case interrupt the sunlight or darken the lighting Following symptoms are not air conditioner s troubles TROUBLESHOOTING The Unit will not stop blowing out th...

Page 33: ...ir conditioner does not operate at all Poor cooling or heating performance Poor cooling performance Is the power plug in an outlet Is the room temperature setting suitable Is direct sunlight entering the room Is there a heat source in the room Are there too many people in the room Are the air filters clean not clogged Are the windows and doors open suitable TEMP Is the time set to ON position Is t...

Page 34: ...and contact the Authorized Technical Service Fuse or breaker often breaks off Fuse often breaks off 3 minutes go by but why Malfunction is observed on TV radio or other devices Switch does not actuate surely When faulty operation movement is observed when the ON OFF button is pressed Even after pulling out the power plug and restarting the operation after 3 minutes faulty movement does not disappe...

Page 35: ... Outdoor module fault F5 5 Light 2 Outdoor ambient temp sensor fault F6 6 Light 3 Outdoor coil temp sensor fault F7 Light 7 4 Compressor suction temp sensor fault F8 Light 8 5 Compressor discharge temp sensor fault F9 Light 9 6 Inductor of current or voltage fault FA Light 10 7 Compressor drive abnormal fault FC Light 11 8 Power supply phase lacking or phase sequence fault FD Light 12 9 Return air...

Page 36: ...n P4 Light 4 4 Over heat of compressor top protection P5 Light 5 5 Suction temp of compressor protection P6 6 Light 6 Power supply overcurrent overvoltage protection P7 7 Light 7 Low pressure of gas return protection P8 8 Light 8 High pressure of discharge protection P9 9 Light 9 High temp of condenser protection PA 10 Light 10 High temp of outdoor ambient protection PC 11 Light 11 System lacking ...

Page 37: ...means that it is not required to press the ON OFF button on the remote control The settings will be the same as before the blackout However it is necessary to program TIMER again as in case of a blackout TIMER settings for automatic start stop of the air conditioner are cancelled In the same way if a power failure occurs and SLEEP function and TURBO function were set they are cancelled and need to...

Page 38: ...NOTES ...

Page 39: ...age Calor Heizfunktion Verwarming Tipo Índice de eficiencia energética EER a pleno rendimiento Model Modello Modèle Modell Modell Energy efficiency class on a scale of A more efficent to G less efficient Classe di efficienza energetica su una scala da A bassi consumi a G alti consumi Classement selon son efficacité énergétique sur une échelle allant de A économe à G peu économe Clase de eficiencia...

Page 40: ...Products by the Manufacturer we reserve the right to vary the technical specifications at any time and without notice ESLAT AS Välja 35a Tallinn 10616 Estonia Tel 372 6 567 894 Fax 372 6 567 896 Skype eslat as E mail info eslat ee Website www eslat ee ...

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