88
7. Installation of electrical
devices
Possible errors
Suggested solution
Other
The app cannot be found in the
store.
Check the settings on the device;
write MyHobby as one word and not
two.
Check the app settings in the
respective country.
The Hobby Connect Box is not
recognised.
Check whether the device is
connected to the power system.
The red and green LED lights
must blink in the upper left-hand
corner.
The box is connected to the po
-
wer system, but it is not recog
-
nised.
Check the data cable on the box.
Restart the device by separating
it from the power supply system
for 10 seconds and then recon
-
necting it.
Contact your dealer.
Logged into the app, but the box
is in offline mode.
Have your dealer check GSM
and GSM reception.
If necessary, change the location
and then check again.
Only the air-conditioning system
is not recognised.
Press the main switch located di
-
rectly on the roof air-conditioning
system to operate the device.
Contact your dealer.
The connection was interrupted. Disconnect the power cable from
the box for 10 seconds and then
restart.
Still no connection: have your
dealer check the data.
App connection exists, but ele
-
ments in the vehicle do not react
to switching.
Check whether the HobbyCon
-
nect icon is displayed on the TFT
control panel. If necessary, exit
from the demo mode.
If no icon is visible, check the
power supply. If necessary, dis
-
connect it briefly.
Hobby code does not work.
Enter again. Be careful to use
the correct upper and lower case
spelling.
Should several attempts fail,
contact your dealer.
Bluetooth connection does not
work.
Check the settings on your mo
-
bile device to ensure that Blue-
tooth has been activated.
The distance to the vehicle is too
great.
Possible errors
