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Troubleshooting > Problem Guide
Symptom
Cause and Correction
DZ-MV350A cannot be
operated from remote
control.
Disc cover cannot be closed.
Operating sound is heard
cyclically.
Is the remote control pointed at the infrared receiver on DZ-MV350A?
Point it at the infrared receiver on DZ-MV350A.
Is the infrared receiver on DZ-MV350A exposed to direct sunlight or strong
fluorescent light?
The remote control cannot operate DZ-MV350A when strong light strikes the
infrared receiver. Adjust the position or angle of DZ-MV350A.
Is there a battery in the remote control?
Also check the polarities of battery. Replace the battery if necessary.
Is DZ-MV350A powered?
Turn it on.
Is disc correctly loaded?
Remove the disc and then reload it.
Is round DVD holder being used?
A bare disc that is not in round DVD holder, or is in a square cartridge or caddy,
cannot be used. Put disc in the round DVD holder.
Is round DVD holder inserted in the proper orientation?
Remove the round DVD holder, make sure of the orientation, and then reinsert
it.
This sound is heard because the disc is cyclically operated; it does not indicate a
fault.