Chapter 6 System Maintenance
You can restart your device remotely, restore default parameters, import/export configuration file,
or upgrade your device remotely on the client for troubleshooting.
6.1 Import and Export a Configuration File
If you have multiple devices on site, you can export the configuration file of a finished device and
import the file to other devices to save time.
Steps
1. On the Device Management interface, select the desired device in the list and click Remote
Configuration.
2. Click System → System Maintenance .
3. Choose to export or import a configuration file.
-
Click Import Configuration File to import a configuration file, enter the password, and click
OK.
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Click Export Configuration File to export the configuration file, set a password, and click OK.
Caution
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case letters, lower
case letters, numbers, and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
6.2 Query and Back Up Logs
You can query or back up exception or operation logs for troubleshooting.
Steps
1. On the Device Management interface, select the desired device in the list and click Remote
Configuration.
2. Click System → Log .
3. Set the Search Mode. By Type, By Time and By Type&Time are available.
• By Type: Query logs based the types, including Major Type and Minor Type.
• By Time: Query logs based on time. You need to set Start Time and End Time.
• By Type&Time: Query logs based both on types and time.
4. Click Search to search logs. Click Backup to back up the logs as needed.
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