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8 Troubleshooting
Error
Correction
The Printer does not start
•
Connect the printer to the power supply
•
Switch on the Printer
•
Check all internal cables
The touchscreen does not work while printing
•
Wait until the print job is finished
The build platform stops, and the motor can be heard.
•
Place the spindle parallel to the linear guide of
the Z-axis
The print is not successful
•
Make sure the build platform and tray are
properly aligned
•
It is recommended to use fresh resin, if reusing
resin ensure it is filtered
•
Make sure the correct material is selected and
check the settings
•
When preparing the print job on the software
ensure it is located on the platform/bed
•
Print job slicing are sometimes generated with
defects coming from the file. Do a scroll through
check of the slices paying attention that the
image is complete.
•
Check level of the printer.
•
Many resins need to be shaken before use, make
sure to agitate the resins before printing starts
If this troubleshooting table does not help to find a solution, please contact Henkel service.
