75
Rev. 05/2020
PROBLEM
CAUSE
SOLUTION
REFERENCE
Ashes in Air Box(s)
Clean Air Box(s)
“Air Box”
Chimney Plugged
Clean Chimney
“Chimney Stub”
Flue Plugged
Clean Flue
“Top Rectangular
Flue”
Charcoal
build-up in rear
of firebox
Excessive Ashes
Remove Ashes
“Ash Management
and Ash Removal”
Faulty back blower
(400 DCB ONLY)
Replace Blower
“Combustion Air
Blowers/ Flipper
Assemblies”
Back blower has air
flow restrictions
Clean Blower and
Air Box
“Combustion Air
Blowers/ Flipper
Assemblies, Air
Box(s)”
Failure to rake
ashes periodically
Rake ashes
“Ash Management
and Ash Removal”
Blowers continue
to operate and not
shut off
Defective Automatic
Fan Switch (AFS)
Replace AFS
“Automatic Fan
Switch”
Too Much Smoke
comes out firebox
door when loading
Opening firebox
door when there’s
still fuel inside
Do not add so much
fuel at one time
“Loading Coal into
the HEATMOR™”
Opening door within
30-45 Seconds of
blowers turning off
Open door sooner
or wait for next cycle
to start
“Loading Wood into
the HEATMOR™”
Furnace pad has
not been raised
above ground level
Raise pad
Local Dealer
Draft fan has not
been turning off
while loading
Turning off fan
before loading
“Loading Wood into
the HEATMOR™”
