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Warranty Information
Havahart
®
Radial-Shape 2 Wireless Dog Fence
www.HavahartWireless.com
Terms of Use and Limitation of Liability
Havahart
®
Radial-Shape 2 Wireless Dog Fence
1-800-800-1819, Option 1
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product
implies and acknowledges on your behalf acceptance of all such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with dogs as a training aid. Because of the specific personality, temperament, size and age of your dog, this Product may not be
appropriate for your dog. Use of this Product is not recommended if your dog is less than six (6) months old, weighs less than eight (8) pounds or if your dog has ever
exhibited signs or symptoms of aggressive behavior. You should consult a veterinarian or certified trainer if you have any concerns or questions regarding the suitability
of this Product for use on your dog. Proper use of this Product includes, but is not limited to, reviewing the entire Instruction Manual provided with your Product
including all important messages and notes.
3. No Unlawful or Prohibited Use
This Product is designed for use with dogs only. This dog training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended
could result in violation of Federal, State or Local Laws.
4. Limitation of Liability
In no event shall Woodstream Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising
out of or connected with the use or misuse of this Product. The original purchaser assumes all risks and liability from the use of this Product and agrees, by usage of this
Product, to hold harmless and indemnify Woodstream Corporation, their officers, agents, and employees, from any and all liability, loss, damages, costs or expenses
which are sustained, incurred, or required arising out of your actions while using this Product.
5. Modification of Terms and Conditions
Woodstream Corporation reserves the right to change, alter, amend, and/or revoke the terms, conditions and notices under which this Product is offered.
FCC
WARNING: Changes or modifications to this device not expressly approved by Woodstream Corporation could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum
distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
WIRELESS COLLAR: THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS. (1) THIS DEVICE
MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE
UNDESIRED OPERATION
Industry Canada
The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not
more than that permitted for successful communication.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce the potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated
power (e.i.r.p) is not more than that necessary for successful communication.
This radio transmitter has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna
impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type are strictly
prohibited with this device.
Acceptable antennas are:
Nearson Collinear Antenna part number S151AH-2450
Skywave Antennas Part number 11-1080B
Caution
The Havahart
®
Radial-Shape 2 Wireless Dog Fence is neither a physical barrier nor a substitute for traditional obedience training. The system is designed to act as a
deterrent to remind dogs by auditory and/ or static correction to remain in the Trigger Zone established. It is important that you reinforce training with your dog on
a regular basis. Since the tolerance level to static correction varies from dog to dog, Woodstream Corporation CANNOT and DOES NOT guarantee or warrant that the
system will, in all cases, keep a dog within the established Trigger Zone. Not all dogs can be trained to avoid crossing the Trigger Zone! Therefore, if you have reason
to believe that your dog may pose a danger to others or harm himself if he is not kept from crossing the Trigger Zone, you should NOT rely solely upon the Havahart
®
Radial-Shape 2 Wireless Dog Fence to confine your dog. Woodstream Corporation shall NOT be liable for any property damage, economic loss or any consequential
damages sustained as a result of any animal crossing the Trigger Zone.
Terms of Use and Limitation of Liability
Havahart
®
Radial Fence 10 Year Parts & 12 Month Labor
LIMITED WARRANTY TO ORIGINAL PURCHASER
Woodstream Corporation warrants its products to be free from defects in materials and workmanship for the warranty period from the purchase date. Activate
your warranty online at www.HavahartWireless.com or return the completed form included with your product.
All parts are covered under warranty for ten (10) years from the date of purchase by the original purchaser and labor is covered for a period of one year (and
under no circumstances to exceed a period of 365 days) from the date of purchase by the original purchaser. Thereafter, a service charge may apply for the
repair or replacement of the product. This warranty DOES NOT cover any accessories.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States by the original purchaser.
To receive warranty service, the purchaser must first contact Woodstream Corporation for problem determination and service procedures. Please have the
product available when discussing your experience.
If Woodstream Corporation determines that this product needs to be returned, Woodstream Corporation will issue a Return Goods Authorization (RGA)
number. The defective unit or parts must be returned to Woodstream Corporation, or specified authorized agent, for warranty inspection with the RGA
number labeled on the outside of the package within (10) days of return authorization date. Products returned without authorization will be refused.
Woodstream Corporation will repair or replace this product, at Woodstream Corporation’s option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the
property of Woodstream Corporation or authorized agent. Replacement parts and products assume the remaining original warranty, or ninety (90) days,
whichever is longer.
Limitations and Exclusions:
This product is neither a physical barrier nor a substitute for traditional obedience training. Due to variances in canine personality, temperament, size, and age,
as well as due to potential influences on your dog outside of Woodstream Corporation’s control, Woodstream does not guarantee or warrant the effectiveness
of this product.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and shall not
apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product
was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature;
use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied
or authorized by Woodstream Corporation which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges;
customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in
the instruction book.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT
SHALL BE BINDING ON WOODSTREAM CORPORATION. WOODSTREAM CORPORATION SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE
THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF WOODSTREAM CORPORATION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST WOODSTREAM CORPORATION BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT SOLD BY WOODSTREAM CORPORATION AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER
ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY
ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY WOODSTREAM CORPORATION NOT CAUSED DIRECTLY BY THE NEGLIGENCE
OF WOODSTREAM CORPORATION. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS
NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
CONTACTING WOODSTREAM CORPORATION:
To obtain product assistance or warranty service for your product, please choose one of the following:
1. Online Troubleshooting Assistance at www.HavahartWireless.com
2. Email Consumer Care at [email protected]
3. Call Consumer Care at 800-800-1819, Option 1
Warranty Information
