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Troubleshooting
Havahart
®
Radial-Shape 2 Wireless Dog Fence
www.HavahartWireless.com
Havahart
®
Radial-Shape 2 Wireless Dog Fence
1-800-800-1819, Option 1
Troubleshooting
Issue: Solution:
The Controller is not able
to find the Havahart
®
Collar
and add it to the system.
The Controller Distance to
Dog does not exactly match
the actual distance to the
Havahart
®
Collar
The Trigger Zone seems to
fluctuate.
The Havahart
®
Collar is not
beeping when setting up
the Trigger Zone.
IF ANY OF THE SOLUTIONS TO YOUR ISSUES CANNOT BE
FOUND, PLEASE CALL 1-800-800-1819, Option 1
or visit www.HavahartWireless.com
•
See Page 12 -- Activating a Collar.
•
Make sure that the Collar has a fully charged, properly installed Battery. The positive
side faces outward.
•
Gently shake the Collar (Collar Light will flash green) to keep it awake when the
Controller searches for it.
•
If you are adding an additional Collar to the system, use a permanent marker to
identify the Collars by number. This will ensure you are not trying to add to a
Collar that is already paired to the Controller.
•
If the Collar has already been added to the system, remove the Collar from
the system (see Page 13) and then add the Collar again.
•
Even though you can set your Trigger Zone distance to any number between
40-400 feet, the displayed Distance to the Dog on the Controller increases
and decreases to the nearest 10 foot increment. The system keeps an
internal distance that is more accurate so that the alarm will sound and the
Collar will deliver a correction when your dog crosses into the Trigger Zone.
This increases Battery life.
•
This is normal. The Trigger Zone can be up to 6-13 feet wide as a result of
interference from other objects (see Factors Affecting Signal Strength on Page 8).
•
Where the Havahart
®
Collar delivers a correction is influenced by the speed
and orientation of the Havahart
®
Collar as your dog crosses the Trigger Zone.
•
Check that the Controller is plugged into a working 120V AC outlet, turned
on, the LCD screen is displaying text, and the correction level and Trigger
Zone distance are set to your desired levels.
•
Make sure that the Collar has a fully charged, properly installed Battery. The positive
side faces outward.
•
Make sure that the Collar has been properly added to the Controller (see Page 12)
and the correction level is set to Tone Only.
•
Make sure to shake the Collar to keep it awake when crossing the Trigger Zone.
•
If you cannot hear the beep because you are in a noisy area, watch for the Collar
Light to flash red (see Page 14) to determine the location of the Trigger Zone.
IN MOST CASES, you should unplug the
Controller and then plug it back in to reset the
system before attempting troubleshooting.
System settings will be retained in memory.
!
IMPORTANT MESSAGE
PHASE 5 --
Dog Monitoring -- DAY 16 AND BEYOND
Start with short sessions and gradually increase duration
1.
Your dog should now be comfortable within the Roaming Area and reluctant to cross the Trigger Zone
with or without distractions.
2.
Fit the Havahart
®
Collar around your dog’s neck. Place a different non-metal Collar above the Havahart
®
Collar.
3.
Allow your dog to roam freely off leash within the Roaming Area.
4.
Keep an eye on him from inside your house.
5.
End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the Training Flags.
6.
Be sure to remove the Havahart
®
Collar from your dog after each training session.
NOTE:
After completing the training and three additional weeks of successful dog containment, you
can begin to gradually remove the Training Flags by taking away every other flag, every few days.
CONGRATULATIONS TO YOU AND YOUR DOG FOR SUCCESSFULLY COMPLETING
ALL PHASES OF TRAINING!
Training Your Dog
Training Your Dog
