Service
Page EN-39
Service
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
hanseatic Washing machine
HWMB814B
White
74276240
HWMB714B
White
55434926
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a problem cannot be rectified using the
troubleshooting table
– you would like to order further accessories.
Repairs, replacement parts
and accessories
Spare parts for your appliance are available
for a minimum period of ten years after the
last of the model has been placed on the mar-
ket.
Customers in Germany
• Please contact our
technical service department:
Phone +49 (0) 40 36 03 31 50
Customers in Austria
• Please contact your mail order company’s
customer service centre or product advice
centre.
Please note! You are responsible for the condition of the appliance and its proper use in the
household.
– If you call out for customer service due to an operating error, you will incur charges, even
during the guarantee/warranty period.
– Damage resulting from non-compliance with this manual unfortunately cannot be recog-
nised.
