Hans Grohe Pharo 300 Series, Installation Instructions Manual

Page: 85 / 94

85
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e
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Type of Malfunction / Cause Possible Cause Possible Clearance
• 
Air system does not function
• 
Check you have an electricity supply?
−  Malfunction in electrical mains
− 
Are the plug connections to the
control correctly seated?
•  Control does not react
• 
Control defective
• 
Control element defective
•  Blower defective
−  Call electrician
− 
Pull and reinsert plug
•  Reconfigure Poolmaster
• 
Replace control
• 
Replace control element
•  Replace blower
• 
Hydro system function insufficient
• 
Hydro system does not function
• 
Filter at intake socket is blocked
•  Nozzle dirty
• 
Is voltage applied?
− 
Malfunction in electrical mains
−  Are the plug connections to the
control correctly seated?
• 
Is the water level high enough?
•  Water level sensor does not react
• 
Control does not react
•  Control defective
• 
Control element defective
• 
Hydraulic pump defective
• 
Remove cover at intake socket and
clean filter (see service)
•

Clean nozzle (see service)
− 
Call electrician
−  Pull and reinsert plug
• 
Continue to fill tub
•  Adjust sensor
• 
Replace sensor
• 
Reconfigure Poolmaster
•  Replace control
• 
Replace control element
• 
Replace hydraulic pump
• 
System switches itself on without an
obvious reason
• 
Automatic cleaning function of the air
nozzles
•  Has the room temperature changed
(e.g. floor heating underneath the
whirlpool)
•  Has the humidity in the room changed
(e.g. use of a shower in the same room)
• 
Were cables, water pipes or other
electrically conductive materials laid in
the area of the water level sensor?
• 
Is/was cleaning work performed near
the tub? (e.g. moist cleaning cloth near
the water level sensors)
• 
Okay
•  Readjust sensitivity of the water level
sensor
•  Readjust sensitivity of the water level
sensor
• 
Reposition cables, water pipes or similar
• 
Remove objects from the tub
• 
Water nozzle
• 
Nozzle dirty
•  Nozzle head not adjustable
− 
is seized
− 
is loose
• 
Clean nozzle (see service)
− 
Reposition O-ring behind head
− 
Replace O-ring behind head
Leakage:
• 
air
•  Water underneath the tub
• 
Air hose loosened on:
−  Blower
− 
Air distributor
− 
Air nozzle
•  Hydro hose loose on:
− 
Pump
− 
Hydro nozzles
•  Drain/overflow defective?
• 
Seals on nozzles leaking?
• 
Acrylic material damaged?
• 
Tub inflow connection leaking?
• 
Tighten hose clamp / disconnect and
reconnect hose
•  Retighten hose clamp
•  Replace seals
• 
Replace seals
• 
Repair acrylic material with repair sets
• 
Replace seals
• 
Underwater lighting does not switch on
• 
Is the water level high enough?
• 
Lighting element defective?
•  Is voltage applied?
− 
Malfunction in electrical mains
− 
Are the plug connections to the
control correctly seated?
• 
Water level sensor does not react
• 
Continue to fill tub
• 
Replace lighting element
− 
Call electrician
− 
Pull and reinsert plug
• 
Adjust sensor
• 
Replace sensor
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