b) Press
[OK button] to initiate download of the correct payment terminal software
and merchant configuration.
8. Once the card reader has downloaded the software and configuration, it should re- start
automatically. If the reader does not re-start automatically and just turns off
after the
downloads, you will need to push
[Power button] to re-start the device and finish the
installation.
9. At this point you should be prompted to enter the first 6 digits of your shared secret. These
6 digits can be numeric from 0 – 9 or
letters
a
– f. As the keypad on the Hi5 only contains
numbers, in order to enter the alphanumeric characters please use:
[Key number 2] to enter characters: a, b, c.
Press once for "a", twice for “b”, three times for “c", then four times for the number “2”.
[Key number ]
to enter characters: d, e, f.
Press once for "d", twice for “e", three times for “f”, then four times for the number “3".
10. Once the first 6 digits of the shared secret have been successfully entered, you will be
asked to create a 4-digit password to protect the refund/reversal menu. This is important to
prevent someone stealing a device and carrying out a refund to their own card. If your card
payment provider managed this process on your behalf, then they will be able to securely share
this password with you.
11. Once the shared secret key and the refund menu password have been entered, the device
is fully set up and ready to start transacting.
Please remember that in order to start a transaction you have to click
[OK button] before
entering an amount. Alternatively you can also go to the main menu, by selecting
[Up
arrow] and clicking “Sale”.
If you are using the printing dock accessory, then you can choose to to opt in/out of automatic
printing through the dock by carrying out the following steps on your HiPlus card reader:
!
©2019 Handpoint
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