3.1.2. Chip & Signature
The HiPlus card reader supports chip & signature cards. For chip & signature transactions use
the EMV chip reader.
This is an example of what happens in a chip & signature transaction:
1. Transaction is initiated by the HiPlus card reader
2. When message “INSERT CARD” appears, insert card in the EMV chip reader (see #11 in
section 1.2) with the chip facing up and towards the HiPlus card reader
3. Confirm the amount by pressing
[OK button] or cancel by pressing
[Cancel
button]
The merchant is responsible for providing the customer with the receipt from the HiPlus card
reader. The customer should sign for the receipt either digitally (on the touchscreen of the
HiPlus card reader) or on the signature line of a paper receipt.
3.1.3. Fallback to Magnetic Stripe
If the HiPlus card reader cannot read the chip for some reason it will fallback to magnetic stripe.
The HiPlus card reader will prompt you to remove the card from the EMV chip reader (see #11
in section 1.2) and swipe the card using the magnetic stripe reader (see #10 in section 1.2). The
HiPlus card reader might ask you to remove and insert the card into the EMV chip reader a
couple of times before falling back to magnetic stripe.
This is an example of what happens if a transaction falls back to magnetic stripe:
1. Transaction is initiated by the HiPlus card reader
2. When message “INSERT CARD” appears, insert card in the EMV chip reader (see #11 in
section 1.2) with the chip facing up and towards the HiPlus card reader
3. If the HiPlus card reader cannot read the chip message “REMOVE CARD”
appears,
remove the card
4. When message “INSERT CARD” appears, insert card in the EMV chip reader
5. If the HiPlus card reader cannot read the chip message “REMOVE CARD”
appears,
remove the card
6. When message “INSERT CARD” appears, insert card in the EMV chip reader
7. If the HiPlus card reader cannot read the chip message “REMOVE CARD
”
appears,
remove the card
!
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