51
After-sales Service
After-sales Service
1. Before Requesting Professional Repairs
If problems can not be solved by following the steps on page 33, contact your local customer service
representative.
● If you have additional questions that are not addressed in the user’s manual.
● If the power cord is damaged or the power cord is loose in the outlet.
● The outlet or power cord is overheating.
If the above condition is left as it is, unexpected accidents may occur. Be sure to consult us.
Never disassemble or modify this product, as this may result in electric shock, fire, and/
or injuries. In addition, disassembly of the product will void the warranty.
If water is leaking from the seat unit or the water supply system, disconnect the power plug from the
outlet and close the water shutoff valve, as this may result in electric shock, fire, or floor flooding.
If the seat unit, power plug, or power cord are damaged (abnormal noise, odor, smoke,
high temperatures, cracking, or water leakage occurs), disconnect the power plug from
use any defective parts, as this may result in electric shock or fire.
the outlet immediately, close the water shutoff valve, and have the part repaired. Never
2. See Your Warranty Page
This product comes with a limited warranty. Be sure to thoroughly read the warranty statement, which can be
found on page 43 of this manual. Keep your proof of purchase (typically the sales receipt from your
Sensia dealer) where it can be accessed easily.
Read the warranty statement to clarify which items are covered under the warranty, and which items are not
not covered under the warranty.
3. Requesting Repairs
STOP
IF YOU HAVE ANY QUESTIONS, OR PARTS ARE DAMAGED OR MISSING, PLEASE DO NOT CONTACT,
OR RETURN, THIS PRODUCT TO THE STORE.
PLEASE CONTACT YOUR LOCAL CUSTOMER SERVICE REPRESENTATIVE
WE CAN TAKE CARE OF ANY QUESTION OR ISSUE YOU MAY HAVE.
■ Within the warranty period
When requesting warranty service, please have the following information available:
■ Outside the warranty period
If service is requested outside of the warranty period, the cost of service is responsibility of the product owner.
Service charges include a technical service fee, travel expenses, and parts costs.
■ Details you will be asked
1. Your contact information (e.g. name, address, phone)
2. Product model name/number and color
(See the product label on the side of the body.)
3. Date of installation
4. The reason for requesting service
Summary of Contents for 39 147
Page 1: ...39 147 39 163 SENSIA CBS GROHE GERMANY www grohe com 99 0386 031 M 232675 10 14...
Page 2: ...1 27...
Page 4: ...3 0 0 0 1 2...
Page 5: ...4 SENSIA PGG BN QN PGG...
Page 6: ...5...
Page 7: ...6 SENSIA V 29...
Page 8: ...7 27...
Page 9: ...8 SENSIA 29...
Page 10: ...9 90 AC 220V...
Page 11: ...10 SENSIA 12 AC...
Page 12: ...11 QPXFS 18...
Page 13: ...12 SENSIA 20 6...
Page 14: ...13 3...
Page 15: ...SENSIA 14 9 3 3 9 2...
Page 16: ...15 0 0 0 0 0 4 7 7 2 4 3 0 0 4...
Page 17: ...SENSIA 16 3 2 1...
Page 18: ...17 56 26 56 26 56 26...
Page 19: ...SENSIA 18 3 6 10 6 6 6 10 15 2 3 2 2...
Page 20: ...19 3 6 2 2...
Page 21: ...20 SENSIA...
Page 22: ...21 5 6L 3 4L 41...
Page 23: ...22 SENSIA 23...
Page 24: ...23...
Page 25: ...24 SENSIA 2 2 3 4 5 6 7 2...
Page 26: ...25 15 26 6 6 6...
Page 27: ...26 SENSIA...
Page 28: ...27 15 20 O O 1 1 2 1 2 3 4 5 6 7 8 2 11...
Page 29: ...28 SENSIA 9 7...
Page 30: ...29 15 23 23 20 9 1 2 1 2...
Page 31: ...30 SENSIA 9 10 9 28 28 OFF ON 90 9 27 12 40...
Page 32: ...31 11 12 11 14 18 10 45 15 1 16 15 9 27 9 23...
Page 33: ...32 SENSIA 13 4 13 8 15 9...
Page 34: ...33 30 227 607 610 www grohe com cn ELT 210 63758878 400 881 1698...
Page 88: ......
Page 89: ...400 881 1698 2...
Page 90: ...Warranty Card W 2 year from purchase date Notice the warranty does not cover the following...
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