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GAC2570 User Manual

Version 1.0.1.23

P a g e

MAKE GAC2570 CALLS

Register SIP Accounts

The GAC2570 supports up to 16 independent SIP accounts. Each account can have separate SIP servers,
usernames, and NAT configurations.

Account Status

On the idle screen, the account widget shows the account name, and registration status.

•

The following figure shows the account is successfully registered (account icon is green).

•

If the account icon is grey, it's still trying to register or unable to register.

Figure 64: GAC2570 Account Widget

Summary of Contents for GAC2570

Page 1: ...Grandstream Networks Inc GAC2570 Audio Conferencing System User Manual...

Page 2: ...The latest electronic version of this guide is available for download here https www grandstream com support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Net...

Page 3: ...s Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is c...

Page 4: ...pending Hereby Grandstream Networks Inc declares that the radio equipment GAC2570 is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the follo...

Page 5: ...ral Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL...

Page 6: ...tions 19 GETTING STARTED 22 Equipment Packaging 22 GAC2570 Ports 23 Powering and Connecting GAC2570 24 Connection Configuration 24 Use GAC2570 as Speaker 25 GAC2570 LCD SETTINGS 26 Access LCD Settings...

Page 7: ...45 Language Keyboard 46 Date Time 48 File Manager 49 Security Settings 50 Accounts 51 Guidelines 52 Reboot the Phone 52 Apps 53 Application Management 53 Notification Center 54 Advanced 55 Account Se...

Page 8: ...SIP Accounts 76 Account Status 76 Configure SIP Account 77 Dial a Number Directly 77 Redial 78 Dial a Number via Contact 78 Dial a Number via Call History 79 Answer a Call 80 Single Incoming Call 80...

Page 9: ...to Favorites 98 Edit Contacts 99 Send Contacts to Desktop Shortcut 99 Add Contacts to Blacklist 99 Add Group 99 Add contacts to Group 100 DETECTION 101 CALL BLOCK 104 Blocked Contacts 104 Edit Blackli...

Page 10: ...2570 WEB GUI SETTINGS 129 Status Page Definitions 129 Account Status 129 Network Status 129 System Info 130 Account Page Definitions 130 General Settings 130 SIP Settings 133 Codec Settings 138 Call S...

Page 11: ...stem Settings Page Definitions 156 Time Language Settings 156 Security Settings 157 Preferences 159 TR 069 160 Maintenance Page Definitions 160 Upgrade 160 System Diagnosis 165 Event Notification 167...

Page 12: ...tem Info 29 Figure 9 Status Storage Status 30 Figure 10 Status Detection General Status 30 Figure 11 Status Detection Audio Diagnostics 31 Figure 12 Status Battery Status 31 Figure 13 Network Ethernet...

Page 13: ...igure 47 GAC2570 Finger Gestures on the Touch Screen 61 Figure 48 GAC2570 Desktop Menu 63 Figure 49 GAC2570 Choose Location 64 Figure 50 GAC2570 Select Wallpaper 64 Figure 51 GAC2570 Recent Applicatio...

Page 14: ...570 Contacts Search Contacts 97 Figure 88 GAC2570 Contacts Select Contacts 98 Figure 89 Add Contacts to Favorites 98 Figure 90 Add Contacts to Backlist 99 Figure 91 GAC2570 Contacts Add New Group 100...

Page 15: ...Figure 119 GS Market Onscreen Menu 122 Figure 120 FTP Server Start 123 Figure 121 FTP Server Stop 124 Figure 122 FTP Server Settings 124 Figure 123 Screensaver settings 125 Figure 124 Network Image P...

Page 16: ...Please visit https www grandstream com support to download the latest GAC2570 User Manual This guide covers following topics Product Overview Getting Started GAC2570 LCD Settings Getting to Know GAC2...

Page 17: ...ion documents significant changes from previous versions of user manual for GAC2570 Only major new features or major document updates are listed here Minor updates for corrections or editing are not d...

Page 18: ...conference experience to both local and remote participants The true wireless design composed by wireless extension Microphone modern Wi Fi BT support and the built in battery can keep your ongoing c...

Page 19: ...ation and Microphone beamforming array 12 omnidirectional Microphones with MMAD Support cascading with up to 2 GMD wireless Microphone with full band audio pickup 10 watt high fidelity speaker 10 100...

Page 20: ...External Microphone Support two external wireless Microphones Speaker 10 watt high fidelity speaker Frequency 220 14 000 Hz Volume Up to 83 dBA at 1 0 meter HD Audio Yes HD speakerGAC2570 with suppor...

Page 21: ...ble optional dual wireless extension Microphones optional Temperature and Humidity Operation 0 C to 40 C Storage 10 C to 60 C Humidity 10 to 90 Non condensing Compliance FCC Part 15 CFR 47 Class B UL...

Page 22: ...t performance with the GAC2570 Equipment Packaging Table 3 Equipment Packaging Figure 1 GAC2570 Package Content Note Check the package before installation If you find anything missing contact your sys...

Page 23: ...000Mbps supporting PoE 4 HDMI IN Share presentation to GVC32xx via Media Port presentation is not displayed on GAC2570 5 USB Interface Connect your flash drive hard disk to the USB 2 0 port to read or...

Page 24: ...rnet PoE switch or PoE injector Figure 3 Powering GAC2570 Press and hold Power button to turn on the GAC2570 Note The GAC2570 has a built in battery to run Connection Configuration GAC2570 can be conn...

Page 25: ...nd can adjust the volume of the GAC2570 speaker playing the conference audio Note If GAC2570 is connecting to PC via Micro USB but there is no audio output from GAC2570 it is because the PC uses defau...

Page 26: ...able 5 GAC2570 LCD Settings Status Account Status Network Status System Info Storage Status Detection Battery Status Network Ethernet Settings Wi Fi VPN General Network Settings Proxy Settings Tetheri...

Page 27: ...enu you should Tap on Settings app on the screen Or Swipe down from the top of the home screen to open the notifications panel and hit the Settings icon in the top right corner Figure 5 GAC2570 Settin...

Page 28: ...ersion 1 0 1 23 P a g e 28 Figure 6 Status Account Status Network Status This page displays Network status including IPv4 IPv6 address subnet mask gateway DNS server MAC address VPN Address Figure 7 S...

Page 29: ...a g e 29 System Info This page shows system info including Total Memory Available Memory Android Version System Version S N P N Hardware version Country Code Figure 8 Status System Info Storage Status...

Page 30: ...GAC2570 User Manual Version 1 0 1 23 P a g e 30 Figure 9 Status Storage Status Detection This page shows general Interface Ports status and Audio Diagnostics Figure 10 Status Detection General Status...

Page 31: ...Version 1 0 1 23 P a g e 31 Figure 11 Status Detection Audio Diagnostics Battery Status This page shows the current Battery level usage time remaining time High power consumption reminder Figure 12 St...

Page 32: ...figure the IPv4 address Type o If DHCP is selected the GAC2570 will get an IP address automatically from the DHCP server in the network This is the default mode o If Static IP is selected manually ent...

Page 33: ...o turn on off Wi Fi connection By default it is turned off Tap on Wi Fi Band to set the type of Wi Fi Band 2 4G 5G or 2 4G 5G The default setting is 2 4G 5G Press the Refresh icon to initiate scan for...

Page 34: ...lic Network is available Also it lists the MAC address of the device and its IP address and Country Code Open Network notification If enabled the GAC2570 will show notification on the top status bar i...

Page 35: ...GAC2570 User Manual Version 1 0 1 23 P a g e 35 VPN Enable Disable OpenVPN Figure 16 Network VPN General Network Settings Figure 17 Network General Network Settings...

Page 36: ...t value is 0 Applied to the Second Layer of Data QoS 802 1p VLAN Ethernet This assigns the priority value of the Layer 2 QoS packets on the Ethernet Network The Default value is 0 Layer 3 SIP QoS This...

Page 37: ...ure 18 Network Proxy Settings Tethering Portable Hotspot The GAC2570 can serve as a Wi Fi access point for other devices to provide wireless access to the network if the Portable Wi Fi hotspot is turn...

Page 38: ...e make sure the password has at least 8 characters Otherwise users will not be able to save the setting Figure 20 Network Tethering Portable Hotspot Set up Wi Fi hotspot 3 On the other device that nee...

Page 39: ...nswer If enabled and set to Always the GAC2570 will automatically turn on the speaker GAC2570 to answer all incoming calls If enabled and set to Enable Intercom Paging the GAC2570 will answer the call...

Page 40: ...comes the speaker for that device By default it is turned off Bluetooth connection GMD when turned on it enables the wireless GMD1208 Microphone discovery to pair them with GAC2570 Refer to Wireless M...

Page 41: ...hour or never By default the visibility timeout is 2 minutes o Visibility to nearby Bluetooth devices Sets the visibility of the GAC2570 to other Bluetooth devices Normally this option is enabled dur...

Page 42: ...hat will be blocked from calling the GAC2570 users can either enter the numbers to block manually from contacts or from call history Block Anonymous Calls when enabled the GAC2570 rejects all the anon...

Page 43: ...ser Manual Version 1 0 1 23 P a g e 43 Figure 25 Features Account Ringtones Basic Sound Use the Voice settings to configure the GAC2570 s sound mode volume ring tone and notification tone Figure 26 Ba...

Page 44: ...there is an incoming call HDMI The HDMI interface supports input audio and video content which will be displayed in the GVC3220 through the media port or wireless projection Media Volume Adjust the s...

Page 45: ...ble options 15 seconds 30 seconds 1 minute 2 minutes 5 minutes 10 minutes 20 minutes 30 minutes Never Default setting is 2 minutes Screensaver Enable disable the screensaver Two options are available...

Page 46: ...GAC2570 User Manual Version 1 0 1 23 P a g e 46 drive Figure 29 Basic Wallpaper Language Keyboard Figure 30 Basic Language Keyboard...

Page 47: ...keyboard to use on the device Physical Keyboard When the physical keyboard is connected to the GAC2570 users will have the possibility to choose a keyboard among the available ones on the virtual key...

Page 48: ...pool ntp org Set Date Set the current date for the GAC2570 Set Time Set the time on the GAC2570 manually Select Time Zone Select the time zone for the GAC2570 Use 24 hour Format Check uncheck to displ...

Page 49: ...e Manager Internal Storage Manage all the stored files on the local storage of the device External Storage Enable Disable Zoom mode feature If enabled the font and icon become larger FTP Server Enable...

Page 50: ...be locked after booting up or the screen is off i e screensaver screen activated or manually slide down Status Bar Screen Off to turn off LCD Users will then be required to enter password or pattern...

Page 51: ...p on the certificate to check the credential details or disable it o User Credentials View and modify stored credentials Advanced o Trust Agents View or deactivate trust agents o Screen Pinning When e...

Page 52: ...ines General Tips on how to use buttons to perform operations such as Screenshot Figure 36 Basic Guidelines Reboot the Phone Press to reboot the GAC2570 A confirmation window will pop up to Cancel or...

Page 53: ...en softkey to Open an application by bringing it forward in the LCD Tap the Uninstall softkey to uninstall the applications Tap the Notifications softkey to enable disable notification for different e...

Page 54: ...settings This option is displayed for some Apps Install unknown apps By installing apps from other sources you agree that you re responsible for any damage to your device or loss of data that may res...

Page 55: ...sign on the top right corner to confirm the changes or press back button to cancel them Users can press Empty configuration on the bottom of the page to clear all the settings Following settings can...

Page 56: ...allows to initiate upgrade process by checking if a new firmware is available in the configured firmware server path and then upgrading if available Users can press Settings to configure Firmware Pro...

Page 57: ...f set up on the server o HTTP HTTPS password The password for the HTTP HTTPS server if set up on the server o Firmware Server Path This defines the server path for the firmware server It can be differ...

Page 58: ...and ERROR System Log Protocol Select the protocol of syslog UDP or SSL TLS Syslog Server Address The URL IP address for the syslog server If the GAC2570 has network connection the GAC2570 will send t...

Page 59: ...re 44 Advanced System Security Disable Web Login This disables web GUI access Developer Mode To enable disable developer mode Revoke Debugging Authorizations To Revoke access to debugging from all com...

Page 60: ...gure 45 GAC2570 Default Home Screen Swipe from right to left to show the application menu of the device The settings and applications installed will be brought up as shown below The Status Bar shows t...

Page 61: ...Figure 46 GAC2570 Onscreen Menu To fully manipulate the GAC2570 capacitive touch screen use your fingers to operate the following on the GAC2570 icons buttons menu items onscreen keyboard etc Figure...

Page 62: ...up to scroll up the page slide down to open dropdown menu slide left or slide right to delete an item from the list If your finger stays on the screen for too long the item may be selected and sliding...

Page 63: ...on the shortcut icon to open the application For example tap on File Manager icon to access file manager application Set Wallpapers On the GAC2570 desktop tap on Settings Basic Wallpaper My Photos Ope...

Page 64: ...g e 64 Figure 49 GAC2570 Choose Location Wallpapers On the right side of the Wallpaper menu of the GAC2570 Select the picture from the default wallpapers available to preview and then tap on Set wall...

Page 65: ...t Applications Users could use the thread manager to do the following Slide the running thread to the left or right to stop the application Tap on icon X to delete all running threads Idle Screen Swit...

Page 66: ...creen Set home screen Follow the steps below to set up the HOME screen 1 GAC2570 is up and running on idle screen 2 Press an empty area on the desktop 3 The screen with displayed is the HOME screen Ot...

Page 67: ...APP to another Available desktop screen As shown in the figure below this section shows the available desktop screens Users could send an APP towards the empty desktop 1 Long press on empty area on t...

Page 68: ...r the system settings and status as well as quick access for important system settings To access it on the GAC2570 idle screen slowly slide down from the top to the bottom of the screen as the followi...

Page 69: ...e Options Tap on the notification message to view the details Slide the notification message to the left or the right side to remove it For more information about Wi Fi connection in the notification...

Page 70: ...GAC2570 User Manual Version 1 0 1 23 P a g e 70 Figure 57 GAC2570 Top status Bar Get more information For example you can see the available Wi Fi Networks Figure 58 GAC2570 Top status Bar Wi Fi...

Page 71: ...d x Wi Fi is enabled and still not connected Wi Fi network is available Wi Fi is enabled and connected Bluetooth is enabled but not connected Bluetooth is enabled and connected Downloading files via B...

Page 72: ...Control Panel Tap to view options for different screens or applications Mute When in standby turn on off DND During a call mute unmute the Microphone Return Tap to go back to the previous menu Volume...

Page 73: ...nsert the USB drive to GAC2570 2 The device will detect the firmware located in the USB and will prompt an upgrade message 3 Once finished the GAC2570 will reboot itself 4 Check the firmware status an...

Page 74: ...Keyboard English Keyboard To switch input between lowercase and uppercase tap on lowercase or uppercase Figure 61 GAC2570 Onscreen Keyboard Lowercase and Uppercase Number and symbols To input number...

Page 75: ...keyboard and input methods options please refer to the following steps 1 Go to Settings Basic Language Keyboard Virtual Keyboard 2 Click on to add more input method When using Android keyboard AOSP a...

Page 76: ...have separate SIP servers usernames and NAT configurations Account Status On the idle screen the account widget shows the account name and registration status The following figure shows the account i...

Page 77: ...ration status will show on the main screen If the account is successfully registered users could use one of the following ways to bring up dial screen to start making calls On the shortcuts menu of th...

Page 78: ...e number the drop down list will show the numbers For example if John is saved in the contacts entering 5 JKL 6 MNO 4 GHI 6 MNO will show call log with 5646 as the first four digits as well as John s...

Page 79: ...on icon on the bottom of the idle screen 2 Incoming and outgoing calls are displayed in the Conference in the form of meetings and missed calls are displayed in the Missed 3 Navigate in the call hist...

Page 80: ...l History Answer a Call Single Incoming Call When the device is in idle and there is an incoming audio call the device will show the call screen as below Tap on Answer softkey to answer the call via b...

Page 81: ...ing call users can choose to Answer or to Reject 3 Once the new call is answered the current it will join the ongoing Conference Call Progress Status During an active call if Home Button is pressed th...

Page 82: ...e 71 Call on Hold Call Recording 1 During the call users could record the conversation to the device by tapping on Record 2 If need to stop the recording tap on Stop Recording 3 The recording files ca...

Page 83: ...ser Manual Version 1 0 1 23 P a g e 83 Figure 72 GAC2570 Call Recording MPK Monitoring During the call users could view and monitor the programmable keys configured for the current Account Figure 73 M...

Page 84: ...of MPK configured for the active account will be displayed Figure 74 MPK list 3 User can choose an MPK from the list as they see convenient Mute During an active call press Mute to mute the call The m...

Page 85: ...ay Audio conferencing Initiate Conference There are three ways to initiate a conference call Initiating conference from dial screen 1 Bring up the dial screen 2 Enter the extension number then press o...

Page 86: ...al Screen Initiating conference during a GAC2570 call 1 When the GAC2570 is on call screen tap on softkey 2 Enter the third party number or choose an available number on the left menu from call histor...

Page 87: ...he conference a dial tone will be heard for the user to start dialing the number Remove Party from Conference To remove a party from the conference 1 Tap on the participant icon of the user you want t...

Page 88: ...e call If the remote party hangs up the call itself it will be disconnected from the conference but other parties on GAC2570 will stay in the existed conference Hold and Resume Conference During the c...

Page 89: ...the idle screen tap outside the prompt message DND Do Not Disturb When DND is on the incoming calls to the GAC2570 will be blocked for all registered accounts with a reminder ring produced To turn on...

Page 90: ...ual Version 1 0 1 23 P a g e 90 Figure 80 Enable Disable DND Note When the GAC2570 is in an active call turning on off DND won t affect the current active call It will take effect starting from the ne...

Page 91: ...contacts by adding deleting and modifying single contacts downloading contacts from HTTP TFTP server importing contacts from external storage and exporting contacts to external storage Note A reminder...

Page 92: ...n for the new contacts Please make sure the account number field is selected so the GAC2570 will use this account to dial out the new contact Note When typing a number using dial pad Add to contacts b...

Page 93: ...erent formats supported for the Phonebook file vCard and xml Users could manually create contacts first and export the Phonebook file in vCard or xml format to take a look on the Phonebook file To Imp...

Page 94: ...More on the upper right corner of the Contacts screen 3 Select Export Contacts to bring up dialog below 4 Select the file encoding and file type for the exported Phonebook file By default the GAC2570...

Page 95: ...ng for file Phonebook xml To Download Contacts 1 Make sure the GAC2570 can connect to the HTTP TFTP HTTPS server and the Phonebook xml file in correct format is downloadable from the HTTP TFTP HTTPS s...

Page 96: ...96 Figure 86 GAC2570 Contacts Download Contacts Search Contacts 1 Open Contacts 2 Tap on the search field 3 Enter a contact s name or a number to search The search result will be automatically update...

Page 97: ...find the contact in the list and tap on to call this contact Select Contacts 1 Scroll up down to find the contact in the list 2 Touch and press on the contact for about 2 seconds to show more options...

Page 98: ...C2570 Contacts Select Contacts Add Contacts to Favorites 1 Select the contact contacts to be added as described in Select Contacts 2 Directly pressing on the contact and tap on Add to Favorite to add...

Page 99: ...Tap on Send to Desktop from the menu Add Contacts to Blacklist Users can add a single contact or a batch of contacts to the blacklist Refer to the following steps to do so Add a single contact to blac...

Page 100: ...hen tap Add Contact check the contacts to be added to the group and press Notes Users could also select a group for the contact when adding or editing the contact Ringtone can be assigned in group as...

Page 101: ...isual information about the device s interfaces connection Network and Accounts status Users can also perform an Audio diagnostic test to check if the built in speaker and Microphones are working Proc...

Page 102: ...Account Status Audio Diagnostics To perform audio detection first perform Microphone detection The users need to press Start first and then the device will start recording You can click Finished at an...

Page 103: ...e speaker detection will start after the Microphone detection is completed The device will play the recording when the Microphone is detected and choose whether to hear the recording If you can hear i...

Page 104: ...the contacts that were added to the blacklist the GAC2570 will block any calls coming from these contacts To show the blocked contacts tap on Blacklist from the Call Block page Figure 96 List of block...

Page 105: ...following figure shows manually adding number to blacklist Once Manually add option is selected a window will be prompted for users to enter the GAC2570 number in the first field and name note in the...

Page 106: ...t using two methods 1 From the blacklist menu press on Unblocked to no longer block the calls from coming from this contact 2 From the contacts menu long press on the contact and press Remove from Bla...

Page 107: ...Out from Call History Tap on the icon on the right side of one of the call history and the device will use the same account to dial or initiate a conference Delete Call History Delete the entire call...

Page 108: ...l history entries o Press on the top right corner of the screen and select the entries to be deleted o Tap on to delete the entries Call History Options For each call history entry users could tap on...

Page 109: ...he period of time when the call was in progress Note Call details under conference history include the previous details of the conference and for each one of the participants The following operations...

Page 110: ...e Tap on the GAC2570 s desktop to launch the Recorder application Call Records During an active call users have the option to record the conversation The recorded conversation can be retrieved from th...

Page 111: ...rs can tap on during the recording to mark a section of the conversation a red flag will be displayed besides the record s file name to indicate that it s marked Figure 105 Flag Mark 4 Tap on to cance...

Page 112: ...e recording file to play the recording Figure 106 Recorded Files Recorder Settings User can view the information about storage status Enable Change a password for accessing the Recorder application by...

Page 113: ...113 Figure 107 Recorder Menu 2 Click on Menu icon on the top right as shown above 3 Tap on Settings Figure 108 Menu Options 4 Users can enable and choose a password to be set for accessing the Record...

Page 114: ...GAC2570 User Manual Version 1 0 1 23 P a g e 114 Figure 109 Recorder Settings Figure 110 Set Password 5 Users can change the preconfigured password by taping on Change password...

Page 115: ...hange Password Files operations Users could long press on each file to select it then perform the following operations on the select file Figure 112 Files operation Export Choose this option to export...

Page 116: ...the file to other devices Rename Click on this option in order to rename the file Delete Choose this option to delete a file Users can Export or Delete recordings alternatively by pressing on the Menu...

Page 117: ...nager application Files Operations Copy and Paste Files Follow the steps below to copy and paste a file on the GAC2570 1 Open file manager and navigate to the directory of the file to be copied Touch...

Page 118: ...press on the file for about 2 seconds until the options window pops up then press Move 2 Select the location to which you want to past the file and press on Figure 115 GAC2570 File Manager Move Send F...

Page 119: ...Bluetooth devices to send the files to Figure 116 GAC2570 File Manager Options Delete Files 1 Open file manager and navigate to the directory of the file to be deleted Touch and press on the file for...

Page 120: ...via File Manager Rename a File 1 Open file manager and navigate to the directory of the file to be renamed Touch and press on the file for about 2 seconds until more options appear 2 Tap on Rename A...

Page 121: ...s The available categories are All gives access to all internal storage files as well as external storage devices Pictures contains all the pictures stored on the device including screenshots local an...

Page 122: ...3rd party Android applications Users could install those applications from the built in GS Market Tap on at the device onscreen menu to launch the GS Market Users could browse search download and ins...

Page 123: ...nstalled users could access the GAC2570 file system from PC There are two ways for accessing FTP Server application Go to GAC2570 application screen File Manager and click on the icon Figure 120 FTP S...

Page 124: ...ers could also tap on in the above figure to set up username password port number and directory for remote access By default when the users access the ftp server from a PC a prompt will show asking fo...

Page 125: ...AC2570 will show a clock on the screen when the GAC2570 goes to standby mode Press to set the clock as Digital or Analog and Enable Disable the Night mode Screensaver Users can set Screensaver from th...

Page 126: ...GAC2570 User Manual Version 1 0 1 23 P a g e 126 Figure 124 Network Image Path...

Page 127: ...her tap on directly Wireless Microphone APP on the desktop or by accessing the LCD Menu Settings Features Wireless MIC 2 Once enabled the GAC2570 will show instructions for use on the LCD screen Figur...

Page 128: ...126 Features Wireless Microphone Paired Devices Note The following prompt will appear if the GMD1208 s battery level is less than 15 We recommend connecting fully charged GMD1208 to ensure normal per...

Page 129: ...ID of device in HEX format The MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the back of the device NAT Type Type of NAT...

Page 130: ...be identical to or different from the SIP User ID SIP Authentication Password Configures the account password required for the device to authenticate with the ITSP SIP server before the account can b...

Page 131: ...nd proxy media gateway or session border controller It s used by the device for firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and only...

Page 132: ...aving lowest priority and if it doesn t respond it will move on to the next IP until one of the servers responds once this happens the device will keep contacting this responding IP until DNS timeout...

Page 133: ...host server to send SIP requests directly to the registered GAC2570 If it needs to use OpenVPN to connect host server it needs to set it to VPN The default setting is Keep alive Proxy Require Adds th...

Page 134: ...process in the event that is failed The default setting is 20 The maximum value is 3600 1 hour Add Auth Header On Re register Configure if the SIP account needs to add Auth header in RE REGISTER If th...

Page 135: ...ill not include the selected header Default setting is Yes Use P Emergency Info Header Enables disables the use of P Emergency Info header in SIP request When disabled the SIP message sent from the GA...

Page 136: ...ster message Contact header will include sip instance tag Default is Yes SIP T1 Timeout Defines an estimate of the round trip time of transactions between a client and server If no response is receive...

Page 137: ...If it is set to Omit the header will be omitted so that it can be selected by the negotiation mechanism The default setting is Omit UAS Specify Refresher Specifies which party will refresh the active...

Page 138: ...ILBC is used Users can select it from 20ms or 30ms The default setting is 30ms G726 32 ITU Payload Type Configures G726 32 payload type for ITU packing mode Payload 2 is static and payload dynamic is...

Page 139: ...uring the period of no talking If set to No this feature is disabled The default setting is No Voice Frames Per TX Configures the number of voice frames transmitted per packet When configuring this it...

Page 140: ...the specified IP address based on the communication protocol If it is set to IP and Port the device will receive the RTP packets from the specified IP address with the specified port based on the comm...

Page 141: ...e initiator of the conference hangs up Default is No Use As Dial Key Allows users to configure the key as the Send key If set to Yes the key will immediately dial out the input digits In this case thi...

Page 142: ...res the dial plan to establish the expected number and pattern of digits for a telephone number This parameter configures the allowed dial plan for the device Dial Plan Rules 1 Accepted Digits 1 2 3 4...

Page 143: ...er with 11 digits length 011 2 9 x allow international calls starting with 011 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial...

Page 144: ...on the left Users can choose from different ringtones from the dropdown menu Advanced Settings Security Settings Check Domain Certificates Sets the device to check the domain certificates if TLS TCP...

Page 145: ...Local MOH Audio File Music on Hold Loads the MOH file to the device Click on Browse button to upload the music file from local PC The MOH audio file has to be in wav or mp3 format Note Please be pati...

Page 146: ...00 Use Random Port Forces the device to use random ports for both SIP and RTP messages This is usually necessary when multiple GAC2570s are behind the same full cone NAT The default setting is No Note...

Page 147: ...eject the second incoming call during an active session without user s knowledge But this missed call record will be saved to remind users The default setting is checked enabled Enable Call Waiting To...

Page 148: ...E URI if end users input If it is set to Yes the GAC2570 system will replace the by 23 Otherwise it will include in the SIP INVITE message The default setting is Yes Default Phone APP Configures Phone...

Page 149: ...able options are Busy 486 Temporarily Unavailable 480 Not Found 404 Decline 603 Default is Busy 486 Return Code When Enable DND When DND is enabled the GAC2570 will send the selected type of SIP Messa...

Page 150: ...does not be affected If it is set to Disable Default any paging call will not be answered Paging Priority Active Determines if a new paging call whose priority is higher than the existing paging call...

Page 151: ...orts DHCP VLAN override via DHCP Option 132 and DHCP Option 133 or encapsulated DHCP option 132 and DHCP option 133 in DHCP option 43 When set to DHCP Option 132 and DHCP Option 133 the GAC2570 will g...

Page 152: ...EAP MD5 EAP TLS and EAP PEAP The default setting is Disable 802 1x Identity Enters the identity information for the selected 802 1x mode This setting will be displayed only if 802 1 X mode is enabled...

Page 153: ...very 15 seconds and user can force to refresh by clicking again on Scan Figure 128 Wi Fi Basics Page 4 Identify the Wi Fi network s SSID and click on Connect then enter the correct password informatio...

Page 154: ...networks within the range if the Wi Fi feature is enabled Click on Connect to select the Wi Fi network and to enter the needed password if it is required Add Network ESSID Configures the hidden ESSID...

Page 155: ...ou must turn on it at the same time Otherwise the network will fail to connect OpenVPN Server Address The URL IP address for the OpenVPN server OpenVPN Port The network port for the OpenVPN server By...

Page 156: ...IP This value is used for IP Precedence Diff Serv or MPLS The default value is 26 Layer 3 QoS for Audio Defines the Layer 3 QoS parameter for RTP This value is used for IP Precedence Diff Serv or MPLS...

Page 157: ...ver The default setting is Yes Note Changes in this setting need reboot to take effect Time Zone Specifies the local time zone for the GAC2570 It covers the global time zones and user can selected the...

Page 158: ...onstraint Mode the Admin authentication will be mandatory to start Factory Reset process Permission to Install Uninstall Apps Configures the permissions for users to install uninstall the applications...

Page 159: ...set to Disable Symmetric Encryption RC4 DES 3DES allow users to disable weak cipher DES 3DES and RC4 Certificate Management Trusted CA Certificates Custom CA Press Add to upload the CA Certificate fi...

Page 160: ...dic Inform Enables periodic inform If set to Yes device will send inform packets to the ACS Default is No Periodic Inform Interval s Configures to sends periodic Inform packets to ACS based on specifi...

Page 161: ...postfix before downloading it This field enables user to store different versions of firmware files in one directory on the firmware server Firmware Upgrade Click the Detect button to check whether th...

Page 162: ...r to store different configuration files in one directory on the provisioning server Authenticate Conf File Sets the device to authenticate configuration file before applying it When set to Yes the co...

Page 163: ...DHCP option 43 160 and 66 is enabled on the LAN side the device will reset the CPE upgrade network VLAN tag and priority configuration according to option 43 sent by the server At the same time the up...

Page 164: ...port Advanced Settings Send HTTP Basic Authentication By Default Determine whether to send basic HTTP authentication information to the server by default when using wget to download firmware or config...

Page 165: ...ges to The default setting is log ipvideotalk com Syslog Level Selects the level of logging for syslog The default setting is None There are 4 levels from the dropdown list DEBUG INFO WARNING and ERRO...

Page 166: ...a can be viewed in Debug information list The default is all selected Debug Info List You can select the existing debugging info package or grab package Click the Delete button on the right to delete...

Page 167: ...ou specify Event Notification Set the URL for events on GAC2570 web GUI and when the corresponding event occurs on the device the device will send the configured URL to SIP server The dynamic variable...

Page 168: ...account in the device is registered successfully Unregister Configures the event URL when an account in the device is unregistered App Page Definitions Programmable Key Programmable Key Format Display...

Page 169: ...Name Configures the display name when the accounts being configured as VPK User ID Configures the UserID for the corresponding VPK mode when the accounts being configured as VPK DTMF Content When key...

Page 170: ...e Phonebook key to the Contacts menu Emergency Call Numbers Configures the emergency contact phone numbers Input the number in the input box and click Add to add the number to the contacts list To del...

Page 171: ...Phonebook file importing The default setting is UTF 8 It can be selected from the dropdown list UTF 8 GBK UTF 16 UTF 32 Big5 Big5 HKSCS Shift JIS ISO8859 1 ISO8859 15 Windows 1251 EUC KR File Type Set...

Page 172: ...s Replace Duplicate Items Keeps the original contact entries when duplicated contact entries are included in the contact file If set to Yes the GAC2570 will replace the original entries to the new one...

Page 173: ...GAC2570 system to send the request to the server to download the Phonebook file It can be selected from the dropdown list None 5 Minutes 30 Minutes 1 Hour 2 Hour 4 Hour 6 Hour 8 Hour 12 Hour Download...

Page 174: ...butes of each record which are returned in the LDAP search result Example mail LDAP Name Filter Configures the filter used for name lookups Examples cn sn returns all records which has the cn or sn fi...

Page 175: ...aking outgoing calls The default setting is No Search LDAP For Incoming Call Sets the GAC2570 system to do LDAP number searching for incoming calls The default setting is No LDAP Dialing Default Accou...

Page 176: ...estions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to an...

Page 177: ...GAC2570 User Manual Version 1 0 1 23 P a g e 177...

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