Troubleshooting
332203F
39
Troubleshooting
Problem
Cause
Solution
Poor Retraction
Power spring not correctly adjusted
Increase spring pre-load. See Add-
ing Spring Tension, page 35.
Hose too stiff
Use correct hose for application.
See Parts, beginning on page 40 for
the correct hose for you application.
Excessive swivel friction and hose
bending torque
Reduce operating pressure.
Excessive hanging weight of hose
and dispense valve
Reduce installation height to recom-
mended values. Do not exceed
installation height of 15 ft. (4.57 m).
See Parts, beginning on page 40 for
the correct hose for you application.
Incorrect hose reel / spring for the
application
Use recommended reel/spring com-
bination for application.
Do not use low pressure (LP) reels
for Medium Pressure oil dispense.
Inlet bearing failure
Rebuild or replace inlet bearing,
See page 21.
Spring bearing failure
Rebuild or replace spring bearing.
Excessive Hose Extension Forces
Power spring not correctly adjusted
Decrease spring pre-load. See
Adjusting Spring Tension, page 35.
Excessive swivel friction
Reduce operating pressure.
Design constraints exceeded for
spring reel
Select a power reel for the applica-
tion.
Fluid leakage from inlet housing
Worn inlet seal
Replace inlet seal. See Inlet / Inlet
Seal and O-Ring Replacement
page 21.
Reel doesn’t latch.
Latch pawl broken
Replace latch. See Latch Replace-
ment page 33.
Reel doesn’t retract hose all the way
Power spring broken.
Replace spring canister. See Power
Spring Replacement, page 21.
Spring hub key broken.
Replace key.
Fluid leakage from outlet seal
Seal failed
Replace outlet seal. See Outlet /
Outlet Seal Replacement page 23.