Instruction Manual - Touch Screen
2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series
2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)
Page 61
gmpopcorn.com
Issue
Possible Cause
Solution
C.
Inadequate Supply Lines
C.
Inadequately sized electrical supply lines, in
addition to being a fire hazard, would also
prevent the kettle from reaching the proper
operating temperature. Check with a qualified
electrician.
D.
Inferior Corn
D.
Inferior quality corn would result in longer
popping cycles. Use only top quality hybrid
popcorn from reputable suppliers. Even then,
if you let your corn pick up moisture or dry
out, your popping cycles will be slow.
E.
Bent Stir Rod
(Unit must
be OFF, unplugged and
cool prior to checking
the stir rod.)
E.
The stir rod should sit parallel to the kettle
cook surface to properly stir the corn during a
popping cycle. Reference the Agitator Set
Collar Adjustment section.
Kettle Agitator Shaft not
Rotating
If the agitator shaft is not
rotating,
DO NOT
pop corn.
A.
Mini Circuit Breaker(s) on
popper tripped
A.
Check the Mini Circuit Breaker(s); if reset,
then trips again, the unit must be inspected/
repaired by qualified service personnel.
B.
Kettle Stir Motor
B.
Make sure the Stir Motor is ON. If Stir Motor is
ON, but the shaft is not rotating, the stir motor
may be faulty, contact qualified service
personnel for inspection/repair.
C.
Kettle Agitator Shaft/Stir
Blade not rotating.
(Unit
must be OFF, unplugged
and cool prior to
checking or adjusting
the agitator assembly.)
C.
Check the clearance between the shaft with
welded stir blade and the kettle bottom; it
should be a minimum of 1/32”
(1 mm)
(thickness of a dime).
To make shaft adjustments, reference the
Agitator Set Collar Adjustment section.
Poor Crisper/Blower
Performance
(Blower is
working, but air not
circulating properly.)
A.
Crisper/Blower Filters
A.
Clean or replace blower filters as needed
(reference Cleaning and Care section).
B.
Popcorn chaff build up
B.
Have Qualified Service Personnel clean any
popcorn chaff build up from the blower
compartment (reference Cleaning and Care
section).
(Blower not working)
C.
Crisper System set to
Manual
C.
Make sure the Crisper System is set to
automatically turn on when a cook cycle is
started. Reference Navigating the Touch
Screen Control section N7.10 User
Configuration.