Global VR Aliens Extermination, System Manual

Page: 46 / 56

Chapter 8 — Troubleshooting
Aliens Extermination System Manual
Page 46 of 56
040-0120-01 Rev. B 10/10/2006
Button Troubleshooting
Problem Cause Possible Solution
Faulty micro switch Replace the micro switch on the button and re-test. Verify
that the wires are connected to the correct spades on the
micro switch (see Figure 24 on page 30).
Faulty wiring Disconnect the cabinet from AC power. Verify that all wires
are firmly connected to each button and the GVRI/O PCB.
Verify that no wires are frayed or improperly shorting to
ground. Verify that wires are connected to the correct
spades on the micro switches.
Buttons do not work
Faulty GVRI/O PCB Make sure that all connections to the GVRI/O PCB are
secure. Replace PCB if faulty.
Buttons do not work
& audio does not
work GVRI/O PCB
connected to faulty
USB port
(Boot message may
indicate GVRI/O not
detected) To test a USB port, turn off the game, disconnect the
device from the port, and then connect the game dongle to
the port. Reboot the game. A
No Dongle message
indicates the port is bad. If the game starts, the port is
working. After the test, reconnect all devices to the correct
USB ports and reboot. See Figure 38 on page 53 for more
information.
Important: Disconnect power before changing any USB
connections.
Gun Troubleshooting
Caution: Disconnect cabinet AC power cord before making any connections to guns.
Failure to do so may damage gun components.
Problem Cause Possible Solution
Faulty wiring Verify that all wires are firmly connected and no wires are
frayed or improperly shorting to ground. If using PCI USB
ports, verify USB cables are connected to correct ports.
Disconnected USB
or DC power Check all power and USB connections. If all gun lights are
off, this indicates a problem with +12 VDC power.
Blown fuse in gun
power harness Check the fuses (MDL 2A Slo Blo) in the gun power
harness.
Gun(s) connected to
faulty USB port To test a USB port, turn off the game, disconnect the
device from the port, and then connect the game dongle to
the port. Reboot the game. A
No Dongle message
indicates the port is bad. If the game starts, the port is
working. After the test, reconnect all devices to the correct
USB ports and reboot. See Figure 38 on page 53 for more
information.
Important: Disconnect power before changing any USB
connections.
Guns connected to
wrong USB ports If using the PCI USB ports, check the label above the
ports on the computer. If you replace the PCI USB card,
you may need to use different ports. See Figure 38 on
page 53 for more information.
Gun(s) does not
work
or
Message at boot
indicates gun(s) was
not detected
Faulty power supply Verify the external DC power supply is putting out the
correct voltages.
A button or trigger
does not work Faulty micro switch
or wiring Check micro switch inside gun. Check wiring. Make sure
no wires are pinched in the gun case.