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Configuring the phone via the Web configurator
Gigaset N300/N300A IP / GBR / A31008-M2214-L101-2-7619 / web-conf.fm / 16.07.13
V
e
rsion 4, 16.0
9
.2005
Configuring/deleting VoIP connections
To configure and delete VoIP connections, open the Web page
Settings
¢
Telephony
¢
Connections
Click on the
[Edit]
button next to the list entry for the VoIP connection.
This opens a Web page with the following areas:
u
Auto Configuration
u
Profile Download
u
Personal Provider Data
u
General data of your service provider
u
Network data for your service provider
For detailed information on the areas, see the online Help for this web page. Open
the online Help by clicking on the
question mark (at the top right of the web
page).
There are various ways of configuring a VoIP connection:
u
Some providers support auto configuration with an auto configuration code. In
this case you simply have to enter this code in the
Auto Configuration
area. All
the required VoIP data is then downloaded into the areas specified above. The
configuration is complete.
u
Most providers supply provider profiles with the general provider data on the
configuration server. Select your provider in the
Profile Download
area and
download the provider profile to the phone. The profile data is downloaded into
the
General data of your service provider
and
Network data for your service
provider
areas.
You then have to enter the data for your VoIP account in the
Personal Provider
Data
area.
In exceptional cases, you also have to adjust the settings in the
Network data for
your service provider
area to suit the settings for your router:
– If you cannot hear the caller on an outgoing call, you may have to switch
between outbound proxy server mode and STUN use. In the sent data
packets, STUN or outbound server replaces the private IP address of your
phone with its public IP address. If you operate your phone behind a router
with symmetric NAT, STUN cannot be used.
– If you are sometimes unavailable for incoming calls, you may have to adjust
the value in
NAT refresh time
:
If you have not activated port forwarding or set up a DMZ on the router for
the phone, an entry in the routing table for the NAT (in the router) is required
to make the phone available. The phone must confirm this entry in the rout-
ing table at certain intervals (
NAT refresh time
) so that the entry stays in the
routing table.
u
There is no provider profile for your provider.
If this is the case, you must make the settings in the
Personal Provider Data,
General data of your service provider
and
Network data for your service pro-
vider
areas yourself. Your VoIP provider will supply you with this data.