Gewiss JOINON Column Installation And Operation Manual Download Page 30

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Faults and troubleshooting

Gewiss

Code

Error description

Solution

Position

Error 6

Error in the control of the socket-

outlet locking motor (it does not

shift from OPEN to CLOSED)

Manually check the mobility
of the pin by moving the red

lever on the back of the type 2

socket-outlet locking motor.

Error 7

Error in the control of the socket-

outlet locking motor (it does not

shift from CLOSED to OPEN)

Manually check the mobility
of the pin by moving the red

lever on the back of the type 2

socket-outlet locking motor.

Error 8

The energy meters are no longer

communicating with the elec-

tronic card

Check the connection of the

Modbus line.

Check the power supply to the

energy meters.

Check the energy meters are

working properly.

Check the correct numbering of

the component on the Modbus

line.

7.55.4.502.0 - Installation and Operation Manual

Summary of Contents for JOINON Column

Page 1: ...so Installation and Operation Manual Manuel d installation et usage Manual de instalación y uso Installations und Bedienungsanleitung Manual de instalare și utilizare Telepítési és használati útmutató Installatie en gebruikshandleiding ...

Page 2: ...52 7 2 Device installation column version 53 7 2 1 Mechanical installation 53 7 2 2 Connection of the device power supply 54 7 3 Device installation WallBox version 56 7 3 1 Mechanical installation 56 7 3 2 Connection of the device power supply 60 8 Operation 61 8 1 Autostart 61 8 2 Stand Alone with RFID card reader 61 8 3 Via mobile app and cloud platform 61 9 Status indicators 62 9 1 RGB LED 62 ...

Page 3: ... concerning safety as applicable to the installation and operation of this device Only the company making the intervention is able to decide whether the person in question is capable of carrying out a certain task so the selection of qualified personnel is always the responsibility of the company to ensure safety and respect the relevant workplace safety regulations Such companies must provide app...

Page 4: ...WALLET CO NN EC TTH EPLUG DO WNL OA D JO INON AP PLICATION AN DSIGN UP dow nloa dthe App the QR code isund er the plug c c ww w joinon com 1 2 3 4 SC AN TH EQR CO DE BE LOW RE FIL LYO UR WALLET CO NN EC TTH EPLUG DO WNL OA D JO INON AP PLICATION AN DSIGN UP dow nloa dthe App the QR code isund er the plug g g Key a Top g Lock with safety key m MT b RGB socket outlet status LED h Technical label n E...

Page 5: ...o an AC DC supply EMC requirements for off board electric vehicle charging systems EN 61000 6 1 Electromagnetic Compatibility Part 6 1 Generic standards Immunity for residential commercial and light industrial environments EN 61000 6 3 Electromagnetic Compatibility Part 6 3 Generic standards Emissions for residential commercial and light industrial environments Fulfilment with this standard requir...

Page 6: ...bove the Type 2 socket outlets NB the socket outlets complying with IEC 60884 1 and national standards can only be accessed and used in private contexts or those with limited access In the case of the WallBox version of JOINON charging stations the product can be fitted with Schuko socket outlets upon request creating a configuration with one Type 2 socket outlet and one Schuko 7 55 4 502 0 Instal...

Page 7: ...cumstances that concern the electric device The opening of the casing does not imply the absence of voltage inside Interventions must only be carried out after disconnecting the system from the power supply by means of a device that can guarantee electrical insulation It may only be opened by qualified personnel following the instructions given in this manual It is mandatory to read and understand...

Page 8: ...or connect any terminal while the device is operating Disconnect and check for the absence of voltage before performing any operation 3 2 Personal protective equipment PPE When working on the device use at least the following safety equipment Name Explanation Safety footwear In accordance with UNE EN ISO 20345 2012 or the latest edition published Helmet In accordance with EN 397 1995 or the latest...

Page 9: ...oceed as indicated below To correctly conserve the charging station do not remove the original packaging until the moment it is installed Deterioration of the packaging cuts holes etc prevents the correct conservation of the charging station prior to installation Keep the device clean remove dust chips grease etc and avoid the presence of rodents Protect it against water sprays welding sparks etc ...

Page 10: ...o install it At this point it can be transported vertically and without its packaging but only for a short distance Handling the unpackaged device At least the following provisions must be observed 1 Follow the fundamental ergonomic recommendations to avoid injuries when lifting weights 2 Do not release the device until it is perfectly fastened or positioned 3 Follow the instructions of another pe...

Page 11: ...ows the device operating conditions in the standard configurations and with the accessories fan and heater Environmental conditions Column WallBox Standard version With optional heater Standard version With optional fan Minimum operating temperature 5 C 25 C 5 C 5 C Maximum operating temperature 50 C 50 C 50 C 50 C Maximum relative humidity without condensation 95 95 95 95 Remember that it could o...

Page 12: ...0 cm 50 cm 5 cm 30 cm The charging column can be installed in back to back configuration with another column to make the best use of the space available This particular configuration requires only one power supply line and a single plinth for the installation of two devices as shown below FRONT FRONT 2 cm The two charging units must guarantee a minimum distance of 2 cm between the back mounting bo...

Page 13: ...ll the installation operations must be carried out respecting the safety regulations and laws in force and following the instruction manual 7 1 General installation requirements The device must be installed in a suitable environment that satisfies the information described in chapter 6 Preparation for device installation Preparation for device installation Furthermore the elements used in the rest...

Page 14: ... stations have a front access door with key opening to facilitate installation and connections Open the door using the key supplied The safety key can only be removed when the door is fully closed 3 Couple the fixing base already fixed to the ground with the charging station 4 Fix the column on the base tightening the nuts on the pins indicated in the figure The maximum tightening torque is 20 Nm ...

Page 15: ... cables highlighted in red Depending on the charging unit version the cable glands and caps supplied are as follows Version Cable glands supplied Caps supplied Single phase 7 4 kW M40 M32 M50 Three phase 11 kW M32 M40 M50 Three phase 22 kW M40 M32 M50 2 Connect the power supply cables L N PE and bring the residual current protection devices and miniature circuit breakers to the ON position marked ...

Page 16: ...d in standby either for user identification in order to begin the recharge Backend and RFID version or for a recharge request Autostart version If the station encounters an operating defect the light on the corresponding socket outlet or both will change colour according to the defect noted refer to Faults and troubleshooting Line requisites As the charging stations are equipped with Type B residu...

Page 17: ...the product is to be installed on the wall using the accessory supplied the procedure is as follows 1 Prepare the assembly area by fixing the support bracket to the wall drilling holes with the centre distances shown below 189 5 mm 513 mm 94 75 mm 94 75 mm Ø6 5 mm Ø6 5 mm 7 55 4 502 0 Installation and Operation Manual ...

Page 18: ...the bracket that you have already fixed to the wall After positioning the product drill the wall using the lower bracket as your centre point then tighten the locking screw 4 Check that the device is correctly fixed in place 5 Remove the protective film from the front panel 7 55 4 502 0 Installation and Operation Manual IT EN FR ES DE RO HU NL ...

Page 19: ... accessory GW46551 the procedure is as follows 1 Assemble the support brackets on the back plate of the WallBox as shown below 2 Position the WallBox on the pole and fix it in place by tightening the locking nuts of the two plates as shown in the figure 7 55 4 502 0 Installation and Operation Manual ...

Page 20: ...le glands are M25 and M32 for the power cables highlighted in yellow and M16 for the data cables highlighted in red Depending on the charging unit version the cable glands and caps supplied are as follows Version Cable glands supplied Caps supplied Single phase 7 4 kW 2x M25 2x M32 Three phase 11 kW 2x M25 2x M32 Three phase 22 kW 2x M32 2x M25 NB whatever the type of installation it s important t...

Page 21: ...eam of the system PE R1 S1 T1 N1 R2 S2 T2 N2 R S T R S T phases N Neutral PE Earth Three phase charging station 3 With regards the connection of the auxiliary circuit that powers the board and the electronic devices there are two dedicated terminals L7 N3 A third line can be connected by using a continuity line or creating a U bolt between L1 R1 and L7 and between N1 and N3 A twin U bolt can be cr...

Page 22: ...th RFID card reader When charging with RFID cards the session is activated and interrupted by using the RFID cards supplied by the provider and already added to the local White List of that station 8 3 Via mobile app and cloud platform In connected mode the station is connected to a management platform This platform is used to control and monitor the station while it s working and save the recharg...

Page 23: ... the client understand the station status and the actions required CHARGING PROCESS Words on the display Description SWIPE THE CARD TO RECHARGE In RFID mode the station waits for an RFID card checks it is valid and then begins the recharging process CARD ENABLED PLEASE WAIT The RFID card has been recognised by the system ATTENTION CARD NOT VALID The RFID card has not been recognised so the recharg...

Page 24: ...MASTER card has been swiped several times the station goes into deletion mode Swipe one RFID card at a time in order to delete it from the local White List 9 3 Lighting inside the type 2 socket outlet Models with a T2 vandal proof socket outlet and Stand Alone operating mode with RFID and via mobile app and cloud platform contain a LED light that flashes when the client is asked to implement a req...

Page 25: ... disconnect the charging cable inserted in the car NB disconnect the cable from the car side first to allow the station to release the connector on the station itself From fixed or flashing blue to flashing green RECHARGE IN PROGRESS Ts 0000 Tc 0000 RECHARGE IN PROGRESS kW 0000 kWh 0000 8 Remove the plug from the socket outlet on the station From flashing green to fixed green RECHARGE TERMINATED R...

Page 26: ...et of the station and in the vehicle Flashing green CARD ENABLED CONNECT THE CABLE 5 Once the connection has been made the station checks the CP and PP signals to make sure the session can be started Fixed green PLEASE WAIT 6 Once the CP and PP signals have been checked the station locks the plug electrically and mechanically in the socket outlet The recharging session begins Flashing blue RECHARG...

Page 27: ...nabling is only possible for users registered with the JOINON service via the JOINON app or the website To activate and interrupt the recharging process follow the instructions given on the app The app also shows the cost of accessing the service which may vary from one station to another 7 55 4 502 0 Installation and Operation Manual ...

Page 28: ...alified personnel is always the responsibility of the company to ensure safety and respect the relevant workplace safety regulations Such companies must provide appropriate training for its personnel in relation to the electrical devices and make sure that personnel are fully familiar with the contents of this manual Code Error description Solution Position Error 1 The front door is open for maint...

Page 29: ...hen it shouldn t be The socket outlet is powered in the standby condition Check the signal from the electronic card to the contactor to make sure the electronic card isn t controlling the contactor If the card isn t controlling the contactor check the contactor contacts aren t stuck If necessary replace the device Error 5 The shutters of the type 2 socket outlet aren t in the right condition close...

Page 30: ...the socket outlet locking motor it does not shift from CLOSED to OPEN Manually check the mobility of the pin by moving the red lever on the back of the type 2 socket outlet locking motor Error 8 The energy meters are no longer communicating with the elec tronic card Check the connection of the Modbus line Check the power supply to the energy meters Check the energy meters are working properly Chec...

Page 31: ...t receiv ing the power supply needed in order to work Check the power supply up stream of the station Check the circuit breaker pro tection in the board to protect the electronic card is working properly Check the 12V power supply unit of the electronic card is working properly In the case of products connected to the JOINON platform and the maintenance package in case of necessity has been purcha...

Page 32: ...to the product by means of the main device 2 Remove the SD card from the relative slot on the electronic card 3 Insert the SD card in the specific slot of your PC to open the folder 4 Paste the update file in the main folder of the SD card NB contact GEWISS SAT Customer Service for the most recent file 5 Put the SD card back in the slot on the electronic card 6 Power the product again to launch th...

Page 33: ...garian Example LANGUAGE IT or LANGUAGE EN Maximum input current MAXAMPERAVAILABLE You can set an input current other than the one set in the factory to suit the real availability and avoid problems during recharging To do this use the MAXAMPERAVAILABLE parameter Example MAXAMPERAVAILABLE 64 Maximum current per socket outlet AMPERSOCKET You can set a recharging current for each socket outlet other ...

Page 34: ...iven here 14 1 Device disconnection process To switch the station off completely column versions open the front using the key supplied then intervene on the switch disconnector To switch the station off completely WallBox version disconnect the power supply by means of the one way switches upstream of the system Only then should you open the casing using the key supplied 7 55 4 502 0 Installation ...

Page 35: ... an annual check to ensure the box and other metallic components outside the station are properly connected to the system earth conductor The front door must only be opened to carry out a continuity test between the arrival point of the system earth conductor and the box and other metallic components outside the station The operator accessing the protections must have received suitable training fr...

Page 36: ...75 Device dimensions Gewiss 16 Device dimensions 1549 mm 925 mm 1329 mm 1395 mm 231 mm 430 mm COLUMN max 50kg Kg 7 55 4 502 0 Installation and Operation Manual IT EN FR ES DE RO HU NL ...

Page 37: ...76 Device dimensions Gewiss 430 mm 231 mm 33 5 mm 500 mm 152 mm 614 mm WALLBOX max 23kg Kg 7 55 4 502 0 Installation and Operation Manual ...

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